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Inovo catalyses global investors as it closes new fund on €54m, to scale Polish startups

Inovo

Inovo, the venture capital fund investing in technology startups across Poland and Central & Eastern European region (CEE), has today announced the final close of its second fund, Inovo II, at €54m. A range of global funds, entrepreneurs and family offices joined the European Investment Fund (EIF) as the cornerstone investor. Inovo specialises in identifying disruptive tech startups and supporting their development and growth through participation in early-stage, post-traction seed and Series A funding. Having a diverse range of LPs in the fund will enable portfolio companies to secure global funding as they scale and expand abroad. The new fund has already committed funding to several investment opportunities with leading international investors, including European Bank for Reconstruction and Development (EBRD), Andreessen Horowitz, Hoxton Ventures and Point Nine Capital. Notable investments include: Spacelift, Infermedica, Jutro Medical, AI Clearing, Zowie, Preply, Packhelp, Intiaro, Tidio, Allset and Eyerim. This fundraise follows the success of Inovo I which generated 3.2x return on investments from a portfolio of 15 high-growth tech startups, most of which have since been sold profitably, two have IPO’d, and three top-performing remain in the portfolio. One of the remaining investments is Booksy, the marketplace for beauty services where Inovo invested at the Seed stage. Now the company is one of the world’s top 100 marketplaces with 10 million app downloads and raised $70m in a Series C round (led by CatRock). Booksy is widely considered to become one of the first unicorn startups (those that have a valuation of $1b) from Poland. Tomasz Swieboda, Managing Partner at Inovo commented: “The tech ecosystem in the CEE region is growing at an exceptional pace. In Poland the growth rate is 70% year-on-year. In 2020, almost €500m in venture capital was deployed to 300 companies, which will almost certainly grow this year. It is our expectation that this decade will produce 10 unicorns and a few decacorns from Poland.” With the launch of its second fund, Inovo is aiming to cement its reputation as one of the leading early stage investors in Poland and the CEE region, while helping enterprising startups realize their potential, paving the way for later-stage funding from international VCs. “With 38 million people, Poland is a large market itself. Last year we've seen IPOs of two tech companies valued at over $1bn and focused on the domestic market - Allegro and InPost. Market size is both an advantage and an obstacle, resulting in Polish ecosystem being not very well connected to the West. At Inovo we strive to change that. We are perfectly placed to act as a catalyst to accommodate the new wave of ambitious local founders who want to follow in the footsteps of Booksy, Brainly and Docplanner and target global markets. Through our collaborative approach and international network we can help bridge them to larger investors ” added Tomasz Swieboda. Stefan Batory, Cofounder & CEO at Booksy commented: “The growth of the Polish startup ecosystem will accelerate after seeing success stories, proving that it’s possible to build global businesses out of the CEE region. I am certain that Booksy will serve as one such example, and then many will follow in our footsteps. However, for this to happen, startups need access to VCs like Inovo, which will provide not only capital, but also guidance and international connections for businesses to scale rapidly.” About Inovo Inovo is a venture capital fund investing in rapidly growing tech companies at Seed / Series A across Poland and the Central and Eastern Europe region (CEE). We back early-stage, post-traction startups with up to €3M of initial investment, and help them build global brands, while driving growth of the local startup ecosystem. We take great pride in being close to top founders who think big. We’re investors in: Booksy, Restaumatic, Sotrender, Infermedica, Spacelift, Tidio, AI Clearing, Zowie, Jutro Medical, Intiaro, Packhelp, Preply, Eyerim, Allset. Contact Details Inovo Bilal Mahmood +44 7714 007257 b.mahmood@stockwoodstrategy.com Company Website https://inovo.vc/

April 22, 2021 09:30 AM Eastern Daylight Time

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M Moser Associates Launches New Office in Raleigh-Durham, NC

M Moser Associates

M Moser Associates, a global workplace design firm, today announced the opening of a new office in Research Triangle Park, bringing its advanced suite of architecture and design solutions to the region’s rapidly growing business climate. M Moser is a multi-disciplinary firm known for its strategy-led, holistic and integrated approach to workplace design, and has created dynamic and human-centric spaces for many of the world’s most successful companies. “The business climate in the Triangle is exploding,” said Nabil Sabet, Group Director at M Moser. “It’s easy to see why so many companies find the region attractive, from the caliber of high-growth industries and the world-renowned education resources, to the rich quality of life and access to top talent. Companies in the region are seeking a fresh perspective on workplace strategy — one that unites architecture, design and technology to enhance the wellbeing and productivity of high-performing employees.” The Raleigh-Durham office will be led by Jen Sisak (Director), a North Carolina native with more than 25 years of experience in architecture, design and construction, and degrees from Clemson University and NC State’s College of Design. Having worked in six different locations across the U.S. including New York City, Jen most recently served as a business development manager for Gilbane Building Company in the Raleigh-Durham market. She also served as president of the Triangle American Institute of Architects (AIA), and brings a keen understanding of the market’s unique needs, particularly around the recent boom in the life sciences and biotech industries. Sabet added, “Jen’s design and construction experience combined with her sharp business acumen and knowledge of the region, will position her well to deliver high-caliber, technically sound work through multiple delivery models.” Already home to some of the world’s largest corporations, the Triangle area has seen a recent influx of growth from companies seeking to tap the region for its affordability and access to ample talent. The growth has triggered an increase in demand for advanced architecture and design solutions as companies look to design environments that address the rapid and systemic changes that are impacting how and where their employees work. “The North Carolina spirit is one of innovation, openness and hospitality, and the world is noticing what a unique place this is for companies to thrive,” said Sisak. “I’m thrilled to join a woman-owned business and excited to draw on Moser’s 40 years of global experience to develop workplaces that serve the needs of high-performing employees at both existing and new-to-market companies.” M Moser’s Raleigh-Durham offices are located in The Frontier at Research Triangle Park. For more information on the firm and career opportunities, visit https://www.mmoser.com. M Moser Associates is a global architecture, design, strategy and delivery firm with more than 1,000 professionals networked across Asia, India, Europe, and the Americas. Since 1981, we have helped transform organizations large and small as they’ve expanded locally and globally, providing solutions that meet the unique needs of their business and their people. Today, work happens everywhere, and the purpose of the office and the role it serves for employees is evolving. We believe that now, more than ever, a company’s physical workplace is a critical resource for creation, socialization and culture building. At M Moser, we work as one integrated team to align the physical, social and digital elements of your workplace and create healthy, agile and resilient virtual and physical spaces where people can connect, collaborate and do their best work – wherever they may be. To learn more about our team and how we work with clients and industry partners to create dynamic, resilient and human-centric environments please visit mmoser.com. Contact Details M Moser Associates, North America Mica Guitron +1 415-279-7305 micag@mmoser.com Company Website https://www.mmoser.com/en/

April 22, 2021 08:55 AM Eastern Daylight Time

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Industries look at transition opportunities as they work towards decarbonization

Morgan Marketing & Communications

In recognition of Earth Day, Purify Fuel’s CEO, John Carroll, reports that the company’s nanO2 fuel additive catalyst is proving to be a significant contributor to companies seeking to reduce their emissions in order to meet corporate and ESG (environmental, social, and governance) goals that stakeholders and shareholders are demanding. Use as a tool for decarbonization by the mining, fracking, power generation, offshore and maritime industries using diesel fuel is accelerating leading to wholescale adoption of the technology. “In this period of increased concern about climate change impacts, industrial companies are seeking interim measures to reduce their emissions while they examine long term energy alternatives,” Carroll stated. “Purify Fuel’s nanO2 fuel additive is proving to be an effective tool to reduce emissions today, without making large capital investments in new engines or infrastructure. It is not yet clear what technologies will be adopted to reach the United Nation’s goals for limiting climate change. Until that clarity is achieved, and large-scale investments made, Purify Fuel’s nanO2 can support their desire to reduce emissions and achieve ESG goals today.” Purify Fuel’s nanO2 technology is a proprietary combustion catalyst which causes diesel fuel to accelerate its combustion process, creating 8% more power using an average of 9.2% less fuel and producing up to an average of 17% lower CO and 20% Nitrous oxide. Further, usage tests have demonstrated a 50& decrease in opacity. “We are partnering with our customers to help them achieve immediate ESG goals through reduced emissions from their diesel fueled engine use,” stated Carroll. “Especially on Earth Day, we are honored to be a transitional solution to reducing emissions and helping reverse the effects of climate change to achieve global goals.” Purify Fuel’s nanO2 is a game changing product scientifically proven to optimize fuel combustion to save fuel, reduce emissions, and protect engines without equipment modification or disruption in operations. With nanO2 fuel optimization, a practical, scalable solution to diesel energy challenges is available now. For more information, go to Purify Fuel nanO2 ESG technology. Contact Details Purify Fuel Carleen Lyden Walker +1 203-260-0480 c.walker@purifyfuel.com Company Website https://morganmarketcomm.com/

April 21, 2021 03:00 PM Eastern Daylight Time

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NAMEPA’s Maritime Sustainability Program Receives Global Recognition

North American Marine Environment Protection Association

Green4Sea has announced that the North American Marine Environment Protection Association (NAMEPA) has won the 2021 Green4Sea Initiative Award for its CSR/ESG (Corporate Social Responsibility/Environment, Social and Governance) Maritime Sustainability Program. The Green4Sea award is given to an organization that has sparked, realized, or significantly contributed with a specific initiative towards greener shipping. NAMEPA is extremely proud of its contribution to the maritime industry with its CSR/ESG Program being the first known standards program of its kind developed especially for the maritime industry. Successful participants of NAMEPA’s CSR/ESG Program receive the Maritime Sustainability Passport and MSP Seal, signifying a participant has met, or exceeded benchmarks set by the program. The program encompasses the three strategies of CSR/ESG: environment, corporate governance, environment and the human element. “After reviewing the global maritime landscape, and verifying with The Governance and Accountability Institute, we have learned that NAMEPA’s CSR/ESG is the only ESG accreditation standard for maritime,” stated Carleen Lynden Walker, NAMEPA’s Co-Founder and Executive Director. “We are honored that we can provide this opportunity for the industry to be credibly recognized for its high standards on these measures which are important to the public as well as investors in shipping and the industry at large.” The first companies to qualify for NAMEPA’s Maritime Sustainability Passport were Cargill, The American Club and Mediterranean Shipping Company (MSC). These three exemplary companies successfully completed all three phases of the program, including supplying supporting documentation for their claims. Their submissions were then evaluated by a team of independent assessors to determine whether they met the criteria of the CSR/ESG Program and were eligible to receive NAMEPA’s MSP Certificate and Seal. Cargill, The American Club and MSC successfully demonstrated to the assessors their qualifications to receive the Maritime Sustainability Passport, and have proven their dedication and continuing efforts to Save Our Seas. “The maritime industry is rapidly recognizing the importance of demonstrating its commitment to sustainability” stated NAMEPA Chairman Joe Hughes, CEO and President of the Shipowners Claims Bureau. “NAMEPA identified the need to provide the industry with a standard guideline of expectations relating to a company’s efforts in CSR/ESG. We are pleased to provide this tool for the industry to support its efforts towards sustainability.” To learn more about NAMEPA’s CSR/ESG Program, visit NAMEPA's CSR/ESG Maritime Sustainability Program - NAMEPA or email CSR-ESGProgram@nameapa.net with any relevant questions. The program is offered to NAMEPA members at no cost to qualify for the Maritime Sustainability Passport and receive the MSP seal. Non-members are welcome to apply to participate at a cost of $2000 or become NAMEPA members and have the fee waived. To protect the proprietary information of the qualifying companies, NAMEPA offers a non-disclosure agreement. The North American Marine Environment Protection Association (NAMEPA) was officially launched in 2007. NAMEPA is a marine industry-led organization of environmental stewards preserving the marine environment by promoting sustainable marine industry best practices and educating seafarers, students and the public about the need and strategies for protecting global ocean, lake and river resources. For more information, go to www.namepa.net. Contact Details NAMEPA Carleen Lyden Walker +1 203-255-4686 executivedirector@namepa.net Company Website https://namepa.net/

April 21, 2021 12:01 PM Eastern Daylight Time

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SullivanCotter Releases Comprehensive APP Utilization and Perceptions Manager for its Growing Benchmarks360™ Platform

SullivanCotter

SullivanCotter, the nation’s leading independent consulting firm in the assessment and development of total rewards programs, workforce solutions, and technology and data products for the health care industry and not-for-profit sector, is pleased to announce the addition of powerful new capabilities for assessing advanced practice provider (APP) utilization and workforce perceptions to its growing Benchmarks360™ platform. Powered by SullivanCotter’s proprietary surveys and research, Benchmarks360™ is a suite of intelligent, web-based products that enables health care organizations to analyze and visualize compensation, clinical productivity and workforce perceptions through industry-leading data, analyses and reporting. "In today's unprecedented health care environment, it is important for organizations to utilize, engage and retain their clinical workforce more effectively. APP turnover can significantly impact cost, morale and operations, and gaining access to the right data and benchmarking tools can help to enhance workforce retention, team-based care practices and organizational performance during such a critical time,” said Amy Noecker, APP Workforce Practice Leader, SullivanCotter. SullivanCotter’s Benchmarks360™ APP Utilization and Perceptions Manager allows organizations to collect, benchmark and report on the thoughts and experiences of their APPs and physicians related to APP compensation, resources and job responsibilities to help ensure current pay programs and care models are competitive and effective. In addition to data on nurse practitioners and physician assistants, it also provides information and analysis on other members of the APP workforce including certified registered nurse anesthetists and certified nurse midwives. This new module includes two surveys designed to measure and compare individual organizations to national benchmarks. APP: Utilization and Perceptions Survey Learn more about the APP employment experience within your organization regarding scope of practice, clinical and non-clinical responsibilities, and perceptions on culture and compensation. Specific insights include: Organizational structure, support and processes related to the APP workforce Roles on the care team specific to location and specialty Degree of integration and care team support Opportunities for improved utilization and engagement Physician: APP Utilization and Perceptions Survey Learn more about your physician workforce and their experience working with APPs. Specific insights include: Perception on APP integration and utilization Roles of APPs on the care team APP impact on quality, access and patient engagement Understanding of regulatory requirements Opportunities for improved alignment and team performance These surveys may serve as a resource for organizations looking to better understand the current state of their APP workforce – including quantifying opportunities for optimization and readiness for change – and can play an important part in a more holistic review of APP practices when combined with SullivanCotter’s comprehensive advisory services. “As health care organizations continue to navigate the lasting effects of a global pandemic, SullivanCotter remains committed to providing them with the critical, data-driven insights they need to measure, analyze and report on compensation and workforce performance. With the goal of addressing the increasingly complex and evolving needs of our clients, we are developing one of the industry’s most comprehensive benchmarking solutions by continuously refining our product roadmap and adding innovative new resources and functionality,” said David Schwietz, Chief Information Officer, SullivanCotter. To learn more about Benchmarks360™, including important licensing information and a full list of features and functionality, visit sullivancotter.com/benchmarks360 or call 888.739.7039. About SullivanCotter SullivanCotter partners with health care and other not-for-profit organizations to understand what drives performance and improve outcomes through the development and implementation of integrated workforce strategies. Using our time-tested methodologies and industry-leading research and information, we provide data-driven insights, expertise, data and technology products to help organizations align business strategy and performance objectives – enabling our clients to deliver on their mission, vision and values. Contact Details Becky Lorentz +1 314-414-3719 beckylorentz@sullivancotter.com Company Website https://sullivancotter.com/

April 21, 2021 08:00 AM Eastern Daylight Time

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How 529 College Savings Plans Work by Jennifer Lang Financial Services

Jennifer Lang Financial Services, LLC

Contact Details Jennifer Lang Financial Services, LLC. Jennifer Lang +1 877-487-8926 mail@jenniferlangfinancialservices.com Company Website https://www.jenniferlangfinancialservices.com

April 20, 2021 10:05 AM Eastern Daylight Time

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CMMC Center of Excellence Announces Engagement Agreement with CICER ONE TECHNOLOGIES

Interoperability Clearinghouse

The Cybersecurity Maturity Model Certification Center of Excellence ( CMMC COE ), hosted by the Information Technology Acquisition Advisory Council (IT-AAC), a public-private partnership serving the public and private sectors for more than 15 years, is excited to announce a partnership with Cicer One Technologies, an innovative company with a suite of communications and data management and protection tools that are specifically designed to end 3rd party exposure of sensitive information, to protect CUI, intellectual property and sensitive financial, customer, and employee data. Decentralized Autonomous Edge Computing by Cicer One Technologies Inc provides turn-key compliance solutions for CMMC, NIST 800-171, ITAR and Federal or State level privacy requirements. Zero-trust, jurisdictionally controlled management of users, documents, and chat communications enables non-technical business owners the confidence and ease-of-use required to achieve compliance in a cost-effective manner. This unique partnership will extend efforts to identify and include proven capabilities within the CMMC COE Marketplace to improve cybersecurity protection and resilience for the global defense industrial base network of contractors, vendors, and suppliers. The executed Engagement Agreement establishes a collaborative engagement between Cicer One Technologies and the CMMC COE to partner in the furthering of their respective and complementary missions and objectives regarding the adoption, use, and expansion of CMMC based cybersecurity practices, risk management, and compliance for the DIB contractor, vendor, and supplier community of providers creating a broader CMMC ecosystem globally to improve security and resilience. Specific actions will include: The co-development of CMMC advisory services, cyber training and education programs to accelerate CMMC certification, increase cyber adoption and improve cyber protection & resilience. Co-sponsor symposiums, training programs and podcasts leveraging their combined cyber and IT expertise. Host regular working groups, with other partners, to enable collaboration and communications. Establish an independent Industry Cyber Security Advisory Council with peer organizations to advise and educate leaders across government and industry on the continued evolution and effectiveness of CMMC. The CMMC-COE ( http://cmmc-coe.org ) and Cicer One Technologies ( https://ciceronetech.com ) partnership will focus on bringing together the many disparate cyber and national security communities of interest to reduce complexity, improve awareness, and accelerate industry effort to become more cyber resilient against the growing threats from nation states and criminal enterprises. “We are excited to embark on this journey with Cicer”, said John Weiler, Chairman of the Board at CMMC Center of Excellence, “The foundation of CMMC starts with visibility into devices in the network and the risks they bring. This new partnership will further help advance the goals and objectives for improving the supply chain security and resilience for the US Department of Defense (DoD)”. Cicer One Technologies adds to the growing list of recognized technology providers contributing to the growth and advancement of the CMMC compliance knowledge base, product refinement, and education collateral. Together we share the responsibility to accurately disseminate knowledge and education thereby building cyber resiliency across the DIB supply chain. “This new partnership further enables important and critical discussions regarding cybersecurity and the protection of the DIB supply chain. We are excited to contribute in the development and education of policy, products, and services throughout the adoption of the CMMC protocol supporting contractors across the country,” said Robert Embleton, CEO. The CMMC-COE establishes both a Market Place and Knowledge Clearinghouse that will include resources that support the overall effort, including white papers; tutorials; recorded webcasts; presentations; and more that will help reduce the cost and burden on small and medium size contractors already struggling from the impact of COVID. For more information on the CMMC Center of Excellence, please visit http://cmmc-coe.org, email info@cmmc-coe.org or call 703-863-3766 For more information on Cicer One Technologies, please visit https://ciceronetech.com/ email info@ciceronetech.com or call 512-582-7009 About Us ---------- CMMC-COE.ORG is a unique non-profit public-private partnership, with a vision to accelerate Cybersecurity Maturity Model (CMM) adoption, and reduce time & cost for security compliance for our partners by leveraging commercial best practices, CMMC standards, and innovative solutions for a measurable success. Our mission, focused on DOD mission objectives, cost containment and expeditious CMMC compliance, is to help the DIB improve cyber posture and resilience, and simplify its acquisition. The CMMC-COE is hosted by the Information Technology Acquisition Advisory Council (IT-AAC), a public/private partnership (P3) chartered in 2007 as an honest broker to reach outside the confines of the Federal IT advisories that lack dynamic reach into the Global IT Market, and dedicated to the adoption of commercial IT management standards of practice and innovations emanating from the Global IT market. Team IT-AAC has already demonstrated the value of its decade long investment, and provides a unique value to agencies seeking to achieve accelerate the transformation of legacy processes and systems. Our Just-in-Time SMEs apply an innovative suite of Technology Business Management and Agile Acquisition Processes needed to assure the business value of commercial IT. The Interoperability Clearinghouse (ICH), is the managing partner that make up the 24 NGO/SDO organizations that make up the IT-AAC. ICH provides the contract vehicles, clearances, and critical resources proven to guide sustainable, measurable and repeatable processes needed to drive better investment decisions as the speed of mission need, while aligning existing processes, methods and workforce with IT reform mandates contained in Clinger Cohen Act, FITARA, IT MGT Act, EO13838. Contact Details Bob Dix +1 703-975-6633 bob.dix@it-aac.org Company Website https://cmmc-coe.org

April 20, 2021 06:00 AM Eastern Daylight Time

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XA Network expands and appoints senior advisory board, as Southeast Asia digital economy races ahead

XA Network

The XA Network [the X denotes any tech firm with $1b+ valuation and the A refers to Alumni], the leading member-based investment network of executives from prominent tech firms in Southeast Asia, has today appointed an advisory board. The appointments signal the organisation's growth and reach, as the Southeast Asian digital economy proves resilient and is racing ahead at full velocity. John Wood (ex-Microsoft, Room To Read), Steve Chen (co-founder of YouTube), Maya Hari (Twitter) and David Thevenon (Balderton Capital, ex-Google) have been appointed to advisory board positions. They will work directly with the members as the organisation scales and will champion the new purpose - to be an organisation that fosters inclusive innovation for the benefit of start-ups across Southeast Asia. On his appointment, John Wood, advisory board member at XA Network commented: “I’m delighted to join this esteemed board to support and drive the ambitious community of investors. The XA Network brilliantly embodies Metcalfe's law – e.g., the value of a network rises exponentially as the number of users grows. I believe this generation of technology leaders, by working together to support the start-up ecosystem in Southeast Asia, will have an immense impact on the region. We are all very committed to the power of smart capital, intense mentoring and fuelling inclusive innovation. This approach resonates with me on many levels and I look forward to helping XA Network scale to the next level”. The XA Network is made up of 100 tech leaders from companies including Alibaba, Gojek, Grab, Google, Amazon, Netflix, YouTube amongst others. These investors offer an unmatched array of skills and counsel to their portfolio companies from engineering advice, product management, to marketing and partnership building experience. As a collective, this is embodied in their purpose to foster inclusive innovation beyond simply investing in start-ups. The XA Network exists to empower the tech community in Southeast Asia with its inclusive innovation approach. The Southeast Asia digital economy is forging new ground every year* and 2020 was no different, despite COVID-19. Over 70% of the region is now online, accounting for 400 million people (of a total population of 580 million). Digital adoption of consumer-service businesses increased as more people spent time online during lockdowns. HealthTech and EdTech based companies are earmarked to take-off in the coming years. Overall, the digital economy added USD $100 billion to the region and is poised to grow to over USD $300 billion by 2025. The XA Network portfolio businesses are making a positive impact across the region such as Indonesian startups, Sampingan who enable access to the gig economy and Bukukas who enable small businesses to digitize their operations. Meanwhile, Singapore-based mentor platform Tigerhall is connecting the world’s most successful people with young professionals. Nellie Wartoft, CEO at Tigerhall commented: "We raised $2m in 2020, it was a huge milestone for the company but we had a lot to do. The XA Network members are some of the absolute most supportive investors I've ever had on my cap table. They're never afraid of rolling up their sleeves and doing real work either, which is rare to find amongst investors. They feel much more like an extended team than just financial investors to me, and have been key to Tigerhall's success." The appointments come at an exciting time for XA Network as they achieved their first exit. Lomotif, Singapore’s video-sharing service, was acquired by a syndicate for US$125 million. The deal is said to be one of the biggest exits by a tech startup in Singapore in recent years. XA Network highlights (last 12 months) Membership base increased from 50 to 100 people in March 2021 XA Network portfolio includes 30 start-ups in a range of sectors including mobility, healthtech, foodtech, edtech, adtech, fintech, social commerce, proptech Portfolio companies have also gone on to raise $82m in follow-on capital Notes to the editor * e-Conomy SEA 2020 Report About the XA Network The XA Network [the X denotes any tech firm with $1b+ valuation and the A refers to Alumni] is an investment network comprising senior executives from prominent tech companies including Alibaba, Gojek, Grab, Google, Amazon, Netflix and Twitter amongst others. Its mission is to invest and empower early-stage companies across Southeast Asia through their inclusive innovation approach, by exposing these businesses to the wide array of skills in the network. Since 2018, they have made 30 investments and expanded their member base to 100 people. XA Network has invested in a wide variety of promising companies including Bukukas, Tigerhall, Sampingan, Neuron, and Infradigital as well as the Vertex Southeast Asia and India fund. Contact Details XA Network Bilal Mahmood +44 7714 007257 press@xanetwork.co Company Website https://xanetwork.co/

April 19, 2021 08:00 PM Eastern Daylight Time

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Minuteman Press Franchise Owner Joseph Lee Shows Print is Essential to Boosting Local Businesses in San Bernardino

Minuteman Press International Inc

Celebrating 5 years in business and overcoming the COVID-19 pandemic with 20% year-over-year sales growth to date in 2021, Joseph Lee has grown his Minuteman Press franchise in San Bernardino by providing essential printing and marketing services with a personal touch. “I always put myself in the customer’s shoes, and I am always sincere. I ask them, ‘What are you trying to accomplish?’ Then, I let them know how we can help them while also doing everything I can to save them time, stress, and money. I let them know how they can promote their business, and more importantly I listen and get to know them.” Joseph’s personal approach and empathy for his clients and community is especially refreshing at a time where local businesses need to work together as the local economy recovers from the pandemic. Joseph says, “Over the past year, whenever I reach out, our customers are very appreciative and glad we are still open and operating, and still growing. The reason I am growing and operating is because of them. No matter how many clients I have, I try to know them by their first names and what they do for a living. Providing a personal touch and showing you care, then proving it time and again, means everything.” “I get to know my clients as people, not just as customers. That has been the biggest key to our growth.” Joseph Lee, Owner, Minuteman Press in San Bernardino Print is Essential At the beginning of the pandemic, print was classified as an essential business, and with good reason. Joseph explains, “One of the first things I did was keep in contact with customers by letting them know I was operating. This included providing printing for other essential businesses like doctor’s offices, hospitals, and city organizations. I was following guidelines and told everyone I reached out to that we are open and I am here if there’s anything they needed. We printed everything from custom embroidered masks to help keep people safe to critical COVID-19 safety posters, and more.” Reflecting on the past year, Joseph continues, “During the pandemic, what I see is that paper materials and tangible items are here to stay. People might have missed the human connection this year, but print was and always will be there to keep us connected in a meaningful and powerful way.” Local Business Recovery Trending Upwards Today, Minuteman Press in San Bernardino is seeing more and more local businesses reopening and ordering more printing products and marketing services. Joseph says, “I think there was a point in time that printing might not have seemed like it was trending. However, the more you really look at it, printing is always trending and it’s not a passing fad. Today, I’m selling more business cards than before, more flyers than before (we are working on an order for 5,000 flyers that just came in), and more mailers than before (we are working on an order for 3,500 postcards that will be mailed out soon, which is actually seven versions of 500 postcards each).” He adds, “Our current growth has been a case of providing a little bit of everything that has worked together. For example, we have an envelope printer and envelope stuffer, with one client doing 10,000 mailers every quarter. We’ve enhanced our in-house wide format printing capabilities for banners. We’ve upgraded in all areas of printing, finishing, and bindery. This speeds up the process for us and meets our clients’ needs quicker. Ultimately, by investing in equipment, I am solidifying my base. My business has grown and is growing today. Even during the pandemic, we remained steady, and now we are already 20% ahead of last year.” “Our business has been servicing San Bernardino for 35 years and I have been the owner for 5 years. I know I can help by listening and seeing what our clients need. Whether it’s a fresh banner outside their shop or 10,000 mailers, I have positioned our business so that we never have to turn a client away for something we can’t do. I want to take care of everything no matter the industry. Local businesses, hospitals, engineers, we can do it all.” -Joseph Lee 3 Keys to Growth & Benefits of Franchising As part of the Minuteman Press franchise family, Joseph is able to utilize various resources to grow his business. He says, “The three keys for me have been following the Minuteman Press system, investing in Minuteman Press’ Internet marketing program, and simply talking to customers and generating word of mouth referrals. Nothing is more powerful or gratifying than gaining new business from customer recommendations. We’ve proven that the high quality and personal service we provide is what leaves the most lasting impression.” Another huge benefit of franchising with Minuteman Press is the support they provide to Joseph. He explains, “The reason I am with Minuteman Press is because I share their core values of what a business is supposed to be. I receive more than just support, instead I like to say I receive ‘kind’ support. Everyone is very honest and genuinely trying to help each other.” Joseph also attended the Minuteman Press International World Expo in 2019, where franchisees, vendors, corporate and regional teams all came together to share ideas, insights, and innovations. “I attended the World Expo and came back home to San Bernardino with so much knowledge and information. Two things that stuck with me were to become an expert on direct mail and to invest in areas such as large format printing, digital production, and digital bindery. I applied these concepts and it really helped me grow and better serve my clients.” “The corporate and regional support they provide and the relationships Minuteman Press International has built with me is huge. We all work together, from my Regional Vice President Dan Byers and the field team to the other owners I’ve had the pleasure of knowing over the past five years. What this all means is that I am in business for myself, but not by myself.” -Joseph Lee Entrepreneurship Runs in the Family For Joseph Lee, owning a business is a concept he learned from his family. He explains, “I grew up in Houston and was a pre-med student. My father owned a gas station business but he unfortunately passed away. My mother sold the business and then started a deli shop. Owning a business was something I was familiar with as was hard work.” He continues, “While I was still in Houston, I worked my up from part-time sales to VP Sales/Marketing for a cutlery company, where I even brought the business to South Korea. After I left that company, I bought and grew two copy centers in 1996 and 2000 before coming to San Bernardino.” “I sold the copy centers and moved to San Bernardino in 2005 when I landed the opportunity to work as COO & VP Sales/Marketing for another company. I have lived here for 16 years and bought my Minuteman Press franchise in 2016. I haven’t looked back since.” “Before I chose Minuteman Press, I looked at so many franchises: pizza parlors, nail salons, and other printing franchises. I looked at this opportunity and saw the greatest potential. I started turning the business around after two months and now it’s been five years of consistent growth.” As for the rewards of owning his franchise, Joseph says, “I don’t like people telling me what to do so the most rewarding thing is that I am the decision-maker. There are responsibilities but also the freedom to decide for yourself what you want to do. Also, I like to be proactive rather than reactive, and I have trained my employees to be the same way. I feel like we have been successful taking that approach to go above and beyond for our clients.” Advice for Others When asked what advice he would give to other aspiring business owners, Joseph answers, “For me, there are three keys to building a successful business: 1. Provide the highest quality; 2. Build rapport and develop personal relationships with clients while providing personal service; and 3. Have competitive pricing but don’t operate on price alone. Focus on those three things and that will really help spark long-term growth.” For more information about Minuteman Press in San Bernardino, visit https://www.sb.minutemanpress.com. Learn more about #1 rated Minuteman Press franchise opportunities and read Minuteman Press franchise reviews at https://minutemanpressfranchise.com. Contact Details Minuteman Press International Chris Biscuiti +1 631-249-1370 cbiscuiti@mpihq.com Company Website https://minutemanpressfranchise.com

April 19, 2021 10:00 AM Eastern Daylight Time

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