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Provana Partners with REPAY for Integrated Payment Processing

Provana

Provana, the unified platform for credit and collections process management, today announced a technology partnership with REPAY, a leading provider of vertically integrated payment solutions. Provana customers can now leverage REPAY’s processing solution within IConnect247 ®. Provana’s all-in-one debt repayment and customer service application – the first of its kind within the industry. The integration helps lenders and agencies automate previously time consuming and tedious processes while supporting compliant electronic payment standards, including Regulation E. As the one-stop-shop for lenders and agencies looking to digitally transform their operations, Provana is continually adding new features and capabilities to support automation. The news was announced from the ACA International Convention & Expo in Las Vegas. “Unifying disconnected processes and disparate data sources provides huge value to our clients in accounts receivable management,” said Sean Clark, Senior Vice President of Platforms at Provana. “This integration between REPAY and Provana gives users even more control over workstreams and customer success management.” In addition to partnering with REPAY, Provana added new clients in the first half of 2021 that have already seen tangible benefits from gaining a holistic view into their ARM operations and controls. With Provana’s one-stop-shop for digital transformation, including IConnect247 and ICAP Analytics, credit and collections companies can actively monitor for compliance while boosting productivity. “With Provana, we have streamlined the electronic payment authorization process, enabling our agents and consumers to communicate with the technology already in the palm of their hands,” said Nikki Noyes, Director of Compliance at Logicoll, LLC. “Provana stitches together the delicate balance of compliance with operation efficiency to help us better serve both consumers and our clients.” As Vice President of master servicer, The Bureaus, Inc., Marian Sangalang has also seen the value of Provana’s unified platform first-hand. “Because our network of collections agencies is broad and dispersed, having the ability to dynamically share and track large volumes of documents with efficiency is essential to our core business. Working with Provana enables us to work at speed, while providing a secure and compliant platform for our ARM operations.” To learn more about the benefits of IConnect247 and ICAP, see our infographic, Use Data Analytics to Improve Your Call Center Performance. About Provana Provana is a SaaS platform that gives leaders control over process-intensive operations. We serve law firms, insurance companies, accounts receivable agencies and networked enterprises in the US market that are tightly regulated by the CFPB and other authorities. Provana is built on decades of experience in machine learning and natural language processing and helps customers manage sensitive interactions, analyze unstructured data, process personal information and ensure compliance. Provana is backed by a NYC-based Fintech PE, most recently raising funds in November 2020. Learn more at www.provana.com. About REPAY REPAY provides integrated payment processing solutions to verticals that have specific transaction processing needs. REPAY’s proprietary, integrated payment technology platform reduces the complexity of electronic payments for merchants, while enhancing the overall experience for consumers and businesses. Contact Details Provana Britney Schaeffer britney.schaeffer@provana.com REPAY Kristen Hoyman khoyman@repay.com Company Website https://www.provana.com/

July 27, 2021 08:05 AM Central Daylight Time

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Rebecca and Kirk Treece Open Minuteman Press Franchise in Missoula, Montana

Minuteman Press International Inc

Rebecca and Kirk Treece are the new owners of Minuteman Press in Missoula located at 2100 South Avenue West. They bought the long-running independent printing business Advertiser Montana Printing, which has a 40-year history in Missoula, and are now operating as a Minuteman Press franchise. Rebecca says, “It is a real honor to become part of Missoula’s thriving business community. The Palmers (former owners) had a 40-year long relationship with this community and their loyal customers have welcomed us and trusted us with their service, which has given us a great start here in Missoula.” She continues, “We are enjoying the opportunity to help others promote and grow their business. Getting the word out to the community that we are so much more than just a copy center has been key! We have been out meeting new people, marketing, and making connections through the Missoula Chamber of Commerce and BNI groups. Over the course of these six months, people have been welcoming and genuinely happy for us when we tell them about our new venture. Many have stopped by for a tour and have been responsive to learning more about the services we provide.” One of the ways Rebecca is looking to stand out as a new business owner is by expanding on the products and services offered by Minuteman Press and educating clients on what is in high demand right now. She explains, “Our high-demand products are business cards, menus, point of sale products like invoices and forms, and medical facility materials. As businesses open up, the demand for envelopes, letterhead, and other consumables has grown. Being part of Minuteman Press family has given us a huge opportunity to share with customers our expanded line of products like mailing, signage, apparel, and promotional items. It has really given us the ability to help people promote their business.” “Missoula is a growing, vibrant, and diverse community that includes the University of Montana. We are sitting on the confluence of three beautiful rivers, between two amazing national parks. Owning a business for me is all about making connections. My goal is to help people market their business so they can use their unique skills to serve their clients. These growing businesses make our community stronger and I am proud to be part of that.” -Rebecca Treece, owner, Minuteman Press Missoula (formerly Advertiser Montana Printing) Career Transition Prior to Minuteman Press, Rebecca and Kirk had varying careers. Rebecca shares, “Before owning my own business, I was utilizing my teaching degree as a vision therapist at an optometry office in Missoula, working with children and adults to improve their visual skills. My husband Kirk was previously a financial and operational manager for a large company. He and I also own a franchise of Fish Window Cleaning and Sunbelt Business Brokerage. We are familiar with business and the franchise concept, but were really drawn to the Minuteman Press structure, training, support and record of success.” While Rebecca and Kirk have experience owning a business, they had never been involved in the printing industry before. Minuteman Press really helped them fill those knowledge gaps and was crucial in finding the right business for them to buy through their special conversion program that connects sellers of independent print shops with qualified buyers. Rebecca says, “Advertiser Montana Printing was an independent print shop that had been in business for 40 years and they had a very loyal base of long-standing customers. An established customer base was the opportunity we were looking for when buying a new business. Our goal is 100% retention and we have worked diligently to meet and develop relationships with each customer. We hit the ground running and it gave us an opportunity to get experience across the board. Our local Minuteman Press field representatives were able to train us on every aspect of the business, which gave us the confidence to meet the demands of our customers.” “The support from Minuteman Press has been exceptional. The training was very comprehensive, and we felt like we were well-prepared for starting up and getting straight to work. We also know exactly who to call when we have a question or issue to manage. The network of Minuteman Press is amazing in the way that everyone is there for you at any time and in any capacity that you need. The expertise of the training and the continual mentoring are the powerful tools we need to succeed.” Owning a Business vs. Having a Job Reflecting on her experiences as an employee and as a business owner, Rebecca shares her insights on the key differences between the two. “As an employee, you work hard and serve the customer. However, you have very little control over the direction of the business. As business owners, we have the power to create the type of business we want and control its presence in the community.” As for Minuteman Press in Missoula, Rebecca and Kirk know exactly where they want to go. She says, “Our goal is to become the premier printing and advertising design company in Missoula and the Greater Northwestern Montana area. We want to develop the reputation for supplying the highest quality products and having superior customer service. We strive to make Minuteman Press in Missoula the place to go for all advice and services. The main lesson Minuteman Press impressed upon me is that if you do not like the current state of your business, change it! Get up, get out there, market, make connections, and grow your business. We have been given the tools and the support to create something great and that is extremely exciting for us.” When asked about the rewards of owning her own business, Rebecca answers, “We are truly fortunate to have a highly skilled and dedicated staff and I love coming in every day to work side-by-side with these incredible people. It is personally rewarding to create a workplace that fosters teamwork and allows employees to create and take pride in their work. It is also very satisfying to develop quality relationships with customers and members of the community.” She continues, “Professionally, our goals are to grow this business significantly over the next year and become more involved members of the community. Business ownership has many challenges but the rewards are well worth it. Owning our own business allows us to balance our work and home lives and gives us the power to make the right decisions for our future.” Minuteman Press in Missoula is located at 2100 South Avenue West, Missoula, MT 59801. For more information, call (406) 728-5200 or visit their website: https://missoula-mt.minutemanpress.com. Learn more about #1 rated Minuteman Press franchise opportunities at https://minutemanpressfranchise.com. Independent printers looking to sell their printing business can learn more about Minuteman Press International's conversion program at http://bit.ly/minutemanpressconversions. Contact Details Minuteman Press International Chris Biscuiti +1 631-249-1370 cbiscuiti@mpihq.com Company Website https://minutemanpressfranchise.com

July 26, 2021 10:00 AM Eastern Daylight Time

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Mailmodo raises US $2M in funding as it makes email interactive - the future of email marketing

Mailmodo

Mailmodo, a no-code email marketing platform helping marketers create app-like experiences within emails, today announced US $2M in funding led by Sequoia Capital India’s Surge, Y Combinator and existing investors. The start-up’s mission is to help businesses get better conversion rates and ROI from email marketing, by building an ecosystem of apps and widgets that marketers can incorporate straight into their messages and simplify their email campaign management. According to Statista, over 300 billion emails are sent every day. Most of these emails, however, are either ignored or deleted, or opened and then forgotten – making it a struggle for businesses looking to drive results from their email marketing campaigns. Long user journeys from inboxes to websites or landing pages result in low conversions. Mailmodo cuts the user journey by using AMP (Accelerated Mobile Pages) emails, allowing these emails to get higher engagement and conversion rates. Recipients of these AMP emails can take actions requested in the message through forms, checkout flows, calendar appointments, surveys, and more – all without having to leave their inbox. By reducing the number of steps a user has to take, Mailmodo leads to a conversion rate that’s three times higher compared to regular email campaigns. On top of bulk email campaigns, Mailmodo also enables businesses to send automated, trigger-based emails. “Emails got some much needed innovation when Google released AMP for email and announced that all Gmail clients will support AMP emails. We saw this as an opportunity to create app-like experiences inside emails, making it seamless and frictionless for a user to take a desired action.” said, Aquibur Rahman, Co-founder, Mailmodo “In day-to-day life, people check their emails when they’re traveling, watching TV, or in an elevator. They don't have time or the attention span to open an email, click on a link, go to a website, and take several other steps in between to complete a task. Therefore, interactive app-like emails help marketers to get much better conversion rates by reaching customers where they are at that moment.” he added. Mailmodo is currently used by clients from diverse industry verticals including edtech, fintech, ecommerce and SaaS companies. Some of Mailmodo's customers stated that they received upto 3x higher conversions from their Mailmodo email campaigns compared to their older emails. “We saw a massive 250% increase in responses to our NPS survey emails. Our merchants loved the email as it enabled them to share their thoughts with us without even getting redirected once.” Says customer, Subhash Dash, Associate Product Manager, Razorpay Mailmodo was founded in 2020 by Aquibur Rahman, Apurv Gupta and Devyesh Tandon. Aquibur has six years of digital marketing experience with high-growth startups, and was previously the Head of Marketing at ClearTax. Apurv was the co-founder and CTO at SaaS startup FieldAssist, while Devyesh was an engineer with Qualcomm and General Motors. All three are IIT graduates. About Mailmodo Mailmodo is an email marketing platform that helps marketers create app-like experiences within emails and increase conversions. Businesses can use emails created with Mailmodo to collect feedback from users, book meetings with prospects, recover abandoned shopping carts, generate leads, and more. The startup’s mission is to help businesses get better conversion rates from email marketing, by building an ecosystem of apps and widgets that marketers can incorporate straight into their messages and by simplifying email campaign management. About Surge Surge is Sequoia Capital India’s rapid scale-up program for startups in India and Southeast Asia. Surge combines $1 million to $2 million of seed capital with company-building workshops, a global curriculum and support from a community of exceptional mentors and founders. The program’s goal is to supercharge early-stage startups and give founders an unfair advantage, right out of the gate. About Y Combinator Y Combinator is a startup fund based in Mountain View, CA. In 2005, Y Combinator developed a new model of startup funding. Twice a year they invest a small amount of money in a large number of startups. The startups move to Silicon Valley for 3 months, and the YC partners work closely with each company to get them into the best possible shape and refine their pitch to investors. Each batch culminates in Demo Day, when the startups present their companies to a carefully selected audience of investors. Y Combinator has invested in over 3,000 companies including Airbnb, Dropbox, Stripe, Reddit, Instacart, Docker and Gusto. The combined valuation of YC companies is over $300B. Contact Details Mailmodo Bilal Mahmood +44 7714 007257 b.mahmood@stockwoodstrategy.com

July 22, 2021 09:30 AM Eastern Daylight Time

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TEAM HUDDLE TACKLES INEFFECTIVE MEETINGS WITH LAUNCH OF AI-POWERED SCHEDULING PLATFORM

Team Huddle

Team Huddle, an AI-powered tech company focused on the future of work, is tackling a major problem we all face: ineffective meetings. To solve this, its platform positions people to do their best work by prioritizing their unique schedules and preferences, which will improve business performance and productivity. By putting people first, Team Huddle equips users with a solution that helps them do better in both their professional and personal lives. Today Team Huddle announced the public beta launch of ScheduleIQ, the world’s first scheduling platform built around people and how they work best. Compatible with Google Calendar and Microsoft Outlook on desktop and mobile, Team Huddle meets workers where they are to reform meetings, improve business and personal productivity, and promote well-being. Team Huddle’s ScheduleIQ is now available for public user access here. ScheduleIQ isn’t about identifying when you’re available, it’s about identifying the best time for you. Its intelligent people-centric features include: A quick and simple onboarding: Leverages information such as employment type and personal preferences to help set up a personally optimized scheduling system. ScheduleScore™: Measures work-life balance, burnout meter and more, so people can track their progress in real-time and compare their schedule to others. SmartScheduler™: Eliminates the back-and-forth of email scheduling and finds the optimal time for any meeting in seconds by analyzing meeting data to provide intelligent recommendations. “At Team Huddle, we believe that people shouldn’t be holding meetings for the sake of holding meetings. Time is a precious resource that we always want more of, so we need to use it effectively,” said Rob Smith, founder at Team Huddle. “Meetings should be enhancers, not inhibitors to our work productivity. There are plenty of tools out there to hold more meetings, but now people need solutions to hold meetings that actually empower them to collaborate productively and deliver high-quality work, so they can enjoy a healthy work-life balance.” “Team Huddle is tackling a universal meeting problem, which is agnostic of industry, company stage and size” said Karl Alomar, managing partner at M13. “It isn’t typical that we invest this early in a startup, but we see their platform is rife with potential to solve a persistent problem. We’re excited to see how Team Huddle will transform the way we meet and work.” Following the launch of ScheduleIQ, Team Huddle plans to release more features and tools during 2021 that streamline the meeting process, including meeting format templates, role assignments, automated agendas, time and content trackers, and collaborative note-taking. About Team Huddle For years, people have been facing a longstanding problem: meetings suck. Team Huddle’s mission is simple: make meetings better. Team Huddle is an end-to-end AI-powered meeting solution designed to address the universal business problem of ineffective meetings. Using machine learning in combination with data and best practices to optimize meetings, Team Huddle puts people at the center of meetings to achieve positive work-life balance and improve productivity. For more about ScheduleIQ powered by Team Huddle, visit https://www.scheduleiq.io. For more about Team Huddle, visit https://www.teamhuddle.io/. Contact Details Racepoint Global +1 415-694-6765 huddle@racepointglobal.com Company Website https://www.scheduleiq.io

July 22, 2021 09:03 AM Eastern Daylight Time

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American Home Benefit Launches

American Home Benefit

American Home Benefit announced immediate availability of it’s free real estate benefits. AHB enables employers, group benefit administrators, and human resource professionals the ability to offer employees of all levels a substantive benefit that could save them thousands of dollars while reducing stress throughout the home buying, selling, and ownership experience. “American Home Benefit is easy to implement, offers real savings, and layers on a level of true consumer advocacy not afforded to the usual home buyer or seller” said Andy Sachs, Founder and Principal at American Home Benefit. American Home Benefit is proud to announce Procyon Benefits LLC has launched the American Home Benefits offering the thousands of employees they serve. They, along with other early adopters within the group benefit world are excited to create a clear point of differentiation from their competition, and offer the employers they serve the ability to enhance the continued support to their employees. "We are thrilled to be able to offer American Home Benefit to our clients”, said -Sean Rabinowitz, president of Procyon Benefits, LLC. Mr. Rabinowitz added; “Employers today are looking for every possible advantage in the recruitment and retention of employees. American Home Benefit strengthens their offering by delivering a first—in- class employee benefit without tugging on their purse strings.” Founded in 2021, American Home Benefit aims to become a national leader for employee real estate benefits. Company founder, Andy Sachs concluded by saying; “Employee centered products are designed specifically to eliminate friction and frustration from what should be an exciting life event for employees.” Contact Details American Home Benefit Andy Sachs +1 475-275-0085 asachs@americanhomebenefit.com Company Website https://americanhomebenefit.com/

July 22, 2021 08:03 AM Eastern Daylight Time

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M Moser Associates Expands Commitment to Bay Area Innovation & Growth with Hiring of Two New Directors

M Moser Associates

M Moser Associates, a global workplace design firm, today announced that Amber DeVine and Nada Blasutto will be joining its San Francisco office as Directors. This announcement comes on the heels of recent growth for the firm across North America, with an expanded presence in Denver, Raleigh-Durham, Toronto and Vancouver. “The shared experiences of the past 18 months have accelerated shifts in how we work, connect and consider the world around us. The opportunities for transformation are everywhere, and companies and their employees are playing an ever-increasing role in leading this change,” said Nabil Sabet, M Moser Group Director, North America. “The Bay Area continues to be a center for innovation. With the hire of two new San Francisco Directors, M Moser stands ready to support the diverse and brilliant organizations that call this area home – and their ability to change the world.” Nada Blasutto brings 20 years of experience in the leadership, design and execution of corporate interiors projects for clients locally and around the world. Her team-oriented approach and commitment to communication, collaboration and goal alignment has resulted in long-term relationships with fast-growth companies representing all industries and sizes. This expertise, along with her range of skills and passion for client services, complements M Moser’s personalized approach to workplace design. Amber DeVine joins M Moser with more than two decades of experience and a clear dedication to partnership and team building that has led to successfully completed projects for clients locally and internationally. With a diverse background including interior architecture, design, thought leadership, strategy, management, operations, business development, project management, construction administration, environmental design, sustainability, and PropTech, Amber embodies M Moser’s multi-disciplinary and integrated approach. M Moser San Francisco is dedicated to supporting organizations with agile and inspirational work environments that seamlessly integrate the physical, digital, and social needs of today’s businesses and their employees. “We’re beyond the era of just customizing the physical realm of a workspace,” said DeVine. “As we move forward, we are looking at new and emerging realities surrounding people, their workplace and how our buildings can positively impact the environment and people’s wellbeing. Our clients need us to integrate the future of work and create adaptable models that blend culture, brand and technology. M Moser has an expanding range of capabilities for clients to tap and for our team to leverage.” “The Bay Area is a giant mosaic of backgrounds and industries that touch the world, with companies ranging from infancy to adulthood. I was drawn to M Moser because of its unique capability to cater to each stage of growth for these organizations,” commented Blasutto. “Additionally, M Moser’s status as a woman-owned firm clearly demonstrated their commitment to female leadership and inclusivity – causes that resonate with me personally and professionally.” Today, companies across all industries are transforming in response to new and evolving needs in their organizations, their people and the world around them. With DeVine and Blasutto joining the M Moser San Francisco office, the firm is positioned to expand its reach as they create and build inspirational, sustainable and versatile work environments that help companies and their people do their best work. ABOUT M MOSER ASSOCIATES M Moser Associates is a global architecture, design, strategy and delivery firm with more than 1,000 professionals networked across Asia, India, Europe, and the Americas. Since 1981, we have helped transform organizations large and small as they’ve expanded locally and globally, providing solutions that meet the unique needs of their business and their people. Today, work happens everywhere, and the purpose of the office and the role it serves for employees is evolving. We believe that now, more than ever, a company’s physical workplace is a critical resource for creation, socialization and culture building. At M Moser, we work as one integrated team to align the physical, social and digital elements of your workplace and create healthy, agile and resilient virtual and physical spaces where people can connect, collaborate and do their best work – wherever they may be. To learn more about our team and how we work with clients and industry partners to create dynamic, resilient and human-centric environments please visit mmoser.com. Contact Details Mica Guitron +1 415-279-7305 micag@mmoser.com Company Website https://www.mmoser.com/en/

July 21, 2021 09:00 AM Eastern Daylight Time

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GTL CEO Deb Alderson Joins Hope for Prisoners’ National Reentry Advisory Council

GTL

GTL, a leader in transformative corrections technology that improves outcomes for inmates and facilities, today announced that its CEO, Deb Alderson, recently joined Hope for Prisoners' National Reentry Advisory Council. Hope for Prisoners aids in successful reentry by providing the formerly incarcerated long-term support and services as they reintegrate into society. Alongside the other council members, Ms. Alderson will use her expertise in corrections and re-entry to guide and assist in the development of a variety of training programs for HOPE clients. The program’s goal is to build and strengthen skills necessary for employment readiness, leadership development, and success throughout the reentry process. "We are so honored and privileged to have Ms. Alderson as a member of the national council and are looking forward to gleaning from her vast experience in reentry,” said Jon Ponder, Hope for Prisoners’ Founder and CEO. “Her unique perspective and expertise will be invaluable to Hope for Prisoners as we scale our model across the nation.” Under Alderson’s leadership, GTL continues to expand its focus on reentry, education, and second chances by targeting new partnerships and resources to equip returning citizens with the tools and skills needed to overcome barriers such as employment, housing, and education. “Giving hope, encouragement, and necessary resources to returning citizens changes lives,” said Deb Alderson, GTL President and CEO. “I’m honored to be a part of this collaborative initiative and support Hope for Prisoners in developing much-needed services for the formerly incarcerated, smoothing their transition to the community. Each member brings a breadth of expertise and unique perspective to the table with the common goal of breaking down barriers and supporting second chances.” ### About GTL For over 30 years, GTL has worked side-by-side with correctional facilities and government agencies to provide imperative technology solutions to over 1.2 million incarcerated individuals across the globe. These solutions facilitate meaningful connections, provide educational opportunities, enable successful reentry, and strengthen operational efficiency. GTL is headquartered in Falls Church, Virginia, with an employee presence throughout North America and was recognized as a 2021 Top Workplace USA by Energage. To learn more about GTL, please visit www.gtl.net, Facebook, Twitter, LinkedIn, and YouTube. Contact Details Stephanie Putt +1 814-414-4113 media@gtl.net Company Website http://www.gtl.net/

July 20, 2021 09:03 AM Eastern Daylight Time

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Diamond Sponsor for Zero Emission Event at COP26 Named

Morgan Marketing & Communications

The Zero Emission Ship Technology Association (ZESTAs) Madadh MacLaine, Secretary-General of ZESTAs (Zero Emission Ship Technology Association) announced Sterling Plan B Energy Solutions (SPBES) will be the Diamond Sponsor for “SHIP ZERO – Charging to Zero”. This 3-day in-person/virtual hybrid event will run from 1-3 November, coinciding with the kick-off of COP 26 in Glasgow, Scotland. Sterling PlanB is a world leader in providing energy solutions in the marine sector, with Brent Perry SPBES CEO, and Chair of ZESTAs Board of Directors, considered a subject matter expert in zero emissions power systems-- both on and off the seas-- for decades. “COP 26 needs ZESTAs SHIP ZERO as industry needs to show regulators that we can achieve this. We have what it takes to get to true zero now”. (Brent Perry) The three-day workshop will include robust technical presentations from zero-emissions solutions providers, as well as finance, insurance, classification, and regulators. Speakers’ panels, audience Q&A, and brainstorming sessions will follow each session to facilitate collaborative solution building, as well as giving stakeholders an opportunity to examine how solutions will fit with their individual business cases. “This is not just a talk shop” declared Madadh MacLaine. “SHIP ZERO is about seeing what’s possible, making deals, and getting solutions built from zero-emissions vessels to the infrastructure required to make that happen; ports, shipyards, energy systems, you name it.” The event takes place well before COP26 transport day, which will give the team of researchers and stakeholders time to summarize the outcomes to be taken into consideration by regulators beforehand. A report, film, and programme of actions will be carried forward to COP 27, via the virtual platform, as well as through a programme of concrete actions. “The shipping industry must begin to make change now,” continued Perry, “I know our sector can change course and make a difference in climate change. But it must happen much faster than has been discussed in international fora. Industry can, and should, take the lead. That’s why my company is proud to be sponsoring SHIP ZERO in Glasgow. And we hope a lot of other companies join us.” ““SHIP ZERO” presents a unique opportunity to discuss and create a new vision for the industry with fellow industry thought leaders and initiators in brainstorming breakout groups to formulate ways that policy, finance, market, and technology can all be used to leverage a rapid transition to a true zero-emissions sector.” continued MacLaine. “Our mission is to produce a navigational chart with action waypoints guiding industry to the safe haven of true zero.” There will be networking opportunities throughout the three days, including buffet lunches and drink receptions with hors d’oeuvres at the end of each day. Attendance will be limited through an application process with priority going to first movers, thought leaders, disruptors, influencers, and change-makers. For more information, or to align your company with this even, please visit: Ship ZERO | ZESTAs ( https://zestas.org/ship-zero/ ) Contact Details Morgan Marketing & Communications Carleen Lyden Walker +1 203-260-0480 c.walker@morganmarketcomm.com Company Website https://morganmarketcomm.com/

July 19, 2021 06:08 PM Eastern Daylight Time

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Minuteman Press Syosset, NY Employee Todd Brown Hits 50 Years in Printing

Minuteman Press International Inc

In 1971, Todd Brown began his career in printing through a special program that gave him paid work at the school district print shop. 50 years later, Todd shares his incredible story of longevity in the industry, which includes over 40 years as an integral employee of Minuteman Press in Syosset, N.Y. The Syosset franchise is one of the original ten Minuteman Press locations. Todd says, “I started with Minuteman Press in September 1977. It was an entirely different business back then, and I was hired by Mike Jutt (Executive VP & Director of Training) as a press operator for the Syosset location. We had the original husband and wife owners and myself. I did whatever needed to be done and I already had six years of experience doing the kind of printing that we did during those early years.” Speaking on his printing background before Minuteman Press, Todd shares, “The school district print shop is where I was first hired while I was in high school. I was able to learn how to run a printing press and it’s where I cut my teeth in the industry and learned how to deal with paper and ink. After graduation, I worked for several print shops. One of my jobs was with Hills Supermarkets doing their printing. I was laid off and that’s when I replied to an ad for Minuteman Press.” Todd’s original run with Minuteman Press in Syosset lasted eight years. “I left for three or four years to learn more and take other positions. The owners reached out to me to come back and I agreed it was the best fit. I was now married, I had a house, and I agreed to come back to run the back of the shop and become Shop Manager.” “I simply know printing and I love what I do. I always took the attitude of treating the shop and customers like it was my own. You can’t work in this business and say ‘that’s not my job.’ It’ll get you and the business nowhere.” -Todd Brown Evolution of Printing Todd reflects on how the printing industry has changed over the years as well as how he has been able to keep up with the changes. “The entire industry has evolved. Digital printing is constantly changing as is technology.” He further explains how he was able to adapt to new technology over the years: “When computers became more prevalent, I made it a point to learn graphic design on my own with whatever programs were available. I’ve been a musician my entire life so I would use different programs like Adobe PageMaker, Photoshop, and Print Shop Deluxe for passion projects but also to learn more about graphics from a printing standpoint.” He adds, “As the business changed, I was able to pretty seamlessly move into that side of the business. When I created flyers for my band, I knew what I needed to do in terms of matching the design to the plates.” “The main thing about the printing side of this business that most people don’t realize is that it’s still about paper. Paper is the one thing that has remained consistent no matter what else has changed. Paper has certain characteristics and when you do a job, even digitally, you have to know the intricacies of the process. As a professional printer, you know what’s required in order to print, cut, bind, and assemble a job. If you want a button pusher, go to Staples.” -Todd Brown Team Effort & Todd’s Role Today For Minuteman Press in Syosse t, their success and longevity all comes down to a team effort. Owner Mitch Parker has been running the business since February 2008, and Todd works hand-in-hand with graphic designer Denise to make sure jobs are fit to print. Todd explains, “I am responsible for printing virtually any job that requires printing on digital machines. Denise does a fantastic job. She sets up the files, I double-check them, and then we go to print. We work together to make sure things are set up properly and I help fine-tune the printing end of everything. She has also taught me about the software and design aspects as well, which is really helpful.” One of the biggest differences between printing for clients 40 years ago vs. today is how the artwork is provided. Todd explains, “Back when I first started, you essentially made the artwork for clients. They would bring something in such as a sketch and you then created the specifications required for printing. Today, you are given the artwork and a lot of the job is educating customers on print specifications. It goes back to the fact that paper is different than a smartphone or computer screen. A little knowledge can be dangerous when you need the bigger picture to really get the job done right. So that’s where we come in.” Todd continues, “For example, we open up files from phones that are low resolution. We go back to the customer as early as we can in the process to make sure they are informed and to make sure the job goes out correctly. The quality of the finished product justifies the extra time in educating them and reaching out so it’s important to stay on top of customer-supplied artwork. It comes with experience.” “Customers have changed dramatically. The 80-year-old lady that comes in probably knows more than the younger customers about printing. It’s important to educate all of our clients with the knowledge we have so we can produce the best finished products for them. Most of the time, they do come back and say how much they appreciate our work. Once they see the high-quality work we have done for them, they are thankful.” -Todd Brown Outside of the business, Todd has taken up a new passion as his days as a musician have faded. “I am now 67-years-old so I am no longer doing as much music. Today, I am really into slot cars. I build tracks, I detail them, and I even create signage for the ‘town’ I’ve put together. I am on Facebook groups where people share their slot car photos. People have even asked me to make slot car signs for their towns after seeing my photos and the details I add. It’s a fun community.” Secrets for Success What are the key lessons that Todd has learned during his 50 years in printing? He answers, “Care, that’s the most important thing. Also, stay one step ahead of the customer and lead them in the right direction. You’re the professional, so use that experience to help them.” For more information on Minuteman Press in Syosset, visit https://www.syosset.minutemanpress.com. Learn more about #1 rated Minuteman Press franchise opportunities at https://minutemanpressfranchise.com. Contact Details Chris Biscuiti +1 631-249-1370 cbiscuiti@mpihq.com Company Website https://minutemanpressfranchise.com

July 19, 2021 10:00 AM Eastern Daylight Time

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