QSR Automations Breaks into the Senior Living Sector Increasing demand for restaurant-quality experiences puts ConnectSmart™ some of the nation’s top senior living facilities
LOUISVILLE, KY | March 14, 2022 10:00 AM Eastern Daylight Time
QSR Automations, the global leader in restaurant technology, will now bring its innovative solutions to senior living operators around the country after entering a partnership with one of the nation’s leading providers of exceptional senior care.
Leveraging its ConnectSmart platform, QSR Automations is poised to help senior living communities maximize efficiency in both front-of-house and back-of-house operations. Features including delayed timing and recipe integration ensure that dishes are made consistently and delivered to the table at exactly the right time, while servers and hosts can view the progress and status of each order without ever leaving the front desk. Hosts can check seating capacity in a dining room against reservations and parties waiting in a lobby to alert kitchen staff to the next rush and adjust labor accordingly. All of these efficiencies result in a calmer, quieter kitchen, and a more pleasant dining experience for guests.
“Residents moving into senior living communities today are active, cultured, and unique, and they expect their dining experience in their new home to be the same,” said Connor Joffe, Senior Living Business Consultant at QSR Automations, citing a study by Mather Lifeways Institute on Aging that found that 80 percent of residents had a strong interest in the culinary experience of their communities—more than any other service line. “Operators that layer in efficient technology that replicates that of a traditional, world-class restaurant experience will come out on top.”
Restaurant technology can also aid in off-premise ordering and contactless delivery, which may be crucial for residents who struggle with mobility, or are more vulnerable to COVID and other illnesses. QSR’s ConnectSmart platform can aid in timing to-go and delivery orders so they arrive at their destination the proper temperature, and automated packing checklists ensure dishes arrive with all utensils and condiments while eliminating waste.
According to a senior living industry staffing survey conducted by Sodexo in August 2021, a third of senior living facilities have already invested in online and off-premise ordering capabilities, and technologies to improve labor and resource productivity, and an additional third plan to make similar investments in the future.
“Our fully customizable solutions integrate seamlessly with existing systems, so communities aren’t required to start from scratch with all new technologies,” said Joffe. “We can meet each customer where they are and address their unique pain points to enhance staffing and operational efficiencies, and ultimately the resident experience.”
To schedule an interview with Connor Joffe, business consultant, senior living at QSR Automations to support your outlet’s coverage of restaurant technology in use in senior living facilities, please contact Beth Clayton at firstname.lastname@example.org.
About QSR Automations
QSR Automations, headquartered in Louisville, KY with offices in the United Kingdom, is a global industry leader in kitchen automation and guest management services. Since 1996, restaurant operators have turned to the brand’s signature platform, ConnectSmart, for customized solutions to improve the guest experience and drive operational excellence. Used in 21 of the nation’s top 25 casual dining chains, ConnectSmart leverages data to create customized solutions that make calmer kitchens, simpler workflows, and happier guests.
We didn’t just pioneer restaurant technology. We perfected it.
Director of Strategic Communications