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Velocity Global acquires iWorkGlobal to accelerate remote work and global expansion platform; receives $100M growth investment from FFL Partners

Velocity Global

Velocity Global, the leading provider of global expansion solutions, today announced its acquisition of iWorkGlobal, a wholly owned subsidiary of Gary D. Nelson and Associates, and a $100 million growth investment from private equity firm FFL Partners. The combined company, under the Velocity Global name, creates the largest U.S. domestic and global Employer of Record (EoR) and accelerates the future of remote work for companies around the world. The investment from FFL Partners, a firm focused on growth investments in middle market companies, will also be deployed by Velocity Global to support additional strategic acquisitions, technology development, and to further expand the company’s global footprint. “This strategic acquisition combines scale and expertise in a single platform for companies to employ top talent in another state or another country, quickly and compliantly,” said Ben Wright, Velocity Global founder and CEO. “We welcome the iWorkGlobal team, its clients, supported employees, and partners to the Velocity Global family at an inflection point for companies as we exit a pandemic that fundamentally removed the worker from the workplace.” “At iWorkGlobal, we viewed ourselves as a strategic partner to our clients and this outlook aligns with the ‘People First’ brand of Velocity Global,” said Jeff Phelps, iWorkGlobal co-founder and CEO. “Combining our strengths allows us to deliver complementary expertise, capabilities, and new geographies to clients and their supported employees in the U.S. and around the globe.” “As workforces have become more distributed, iWorkGlobal positioned itself as a leader in talent engagement solutions,” said Craig Nelson, Board Chairman of Gary D. Nelson and Associates. “It’s a testament to Jeff's leadership and the hard work and dedication of the iWorkGlobal team that Velocity Global proactively sought out this combination of market leaders." Expanded Services in Domestic U.S. and Globally Brands rely on Velocity Global’s expertise and global infrastructure to hire compliantly without the cost or complexity of setting up their own foreign legal entities or state registrations. As the Employer of Record, Velocity Global manages in-country and in-state compliance, payroll, and benefits for its clients’ supported employees. As a result of this transaction, Velocity Global expands its offering to include EoR services in all 50 United States in addition to its industry-leading EoR capabilities in more than 185 countries. The combined company also offers Independent Contractor Compliance to assess a workforce and Agent of Record (AoR) to streamline payments to contractors globally. Velocity Global’s platform combines these elements with a personalized customer experience, best-in-breed technology, and increased scale for companies to grow their remote workforce. Velocity Global now guides, counsels, and serves more than 700 brands and their 4,000 supported employees. Clients include small start-ups to enterprise businesses. The combined company has supported remote teams for hundreds of public companies with an aggregated market capitalization of more than $2 trillion, and private companies funded by more than $60 billion. “We serve as a single partner for a business to scale its remote workforce from one employee to multinational teams,” said Wright. “We have a global footprint that will grow to nearly 50 wholly-owned foreign legal entities in the most desired international markets by year’s end, and now in all 50 states, to enable companies to compliantly employ top remote talent across a state line or country border.” Market Growth The rapidly maturing global EoR and AoR industries are key drivers of the “future of work” or gig economy worth $4.5 trillion according to a 2020 report from Staffing Industry Analysts. The investment from FFL Partners will help ensure Velocity Global is able to not just meet demand, but extend its market leadership position. “We have all seen the nature of work evolve drastically over the past 12 months, and we are very excited to make this investment in Velocity Global, a pioneer in this space fast-tracking the future of work,” said Cas Schneller, FFL Managing Partner. “Velocity Global achieved a 400% organic growth rate over the past three years while maintaining disciplined financials and delivering an exceptional customer experience. We are confident FFL’s deep business services experience can help accelerate this remarkable success.” Combined Company Velocity Global welcomes 40 iWorkGlobal employees as part of the transaction, growing its team to approximately 300 employees worldwide. Ben Wright leads the company headquartered in Denver with regional headquarters in Amsterdam, Bogotá, and Singapore. The combined company operates additional regional offices in Bangalore, Dubai, London, Mexico City, São Paulo, and Toronto. Local Velocity Global employees in 16 countries contribute cultural and market knowledge for clients and a personalized supported employee experience. Maria Goyer joins the Velocity Global executive team as Chief Innovation Officer, reporting to Wright, after serving as senior vice president of Strategy for iWorkGlobal. She will drive strategic initiatives and innovative best practices across the organization to serve the growing global customer base. Goyer applies more than 20 years of industry and strategic expertise in the development of all aspects of Business Process Outsourcing, including pioneering work in the Managed Service Providers (MSP), Vendor Management Systems (VMS), payroll, and compliance industries through Software as a service (SaaS) applications for global contingent workforce programs. View Velocity Global leadership here. ABOUT VELOCITY GLOBAL Velocity Global accelerates the future of work beyond borders. Its platform enables businesses to employ remote teams and expand internationally through global expertise, best-in-breed technology, and scale. More than 700 brands rely on its Employer of Record model and infrastructure in 185 countries and all 50 United States to compliantly employ thousands of supported employees, access global talent, and grow revenue. Named a “Leader” in Global Employer of Record services by prominent analyst firm NelsonHall, Velocity Global is a strategic partner to its clients through additional comprehensive services including Immigration, Independent Contractor Compliance to assess a workforce, and Agent of Record (AoR) to streamline payments to contractors globally. Founded in 2014, the company is headquartered in Denver, Colorado, with regional headquarters in Amsterdam, Bogotá, and Singapore, with local employees in 16 countries. ABOUT FFL PARTNERS Founded in 1997, FFL Partners is a San Francisco-based private equity firm with over $4.5 billion under management. FFL pursues thematic investments in business services and healthcare services partnering with exceptional management teams where the firm's high engagement operating model and extensive network can help accelerate growth and unlock value. Growing our businesses has provided over 75% of the value created by FFL for its investors. For additional information please visit  www.fflpartners.com. Contact Details Velocity Global John Hall +1 720-650-4348 johnhall@velocityglobal.com For FFL Partners Kelly Holman +1 (646) 502-3509 KHolman@Stantonprm.com Company Website https://velocityglobal.com/

April 06, 2021 05:30 AM Mountain Daylight Time

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The Beer Store Chooses Comodo’s Industry-Leading “Auto-Containment” Technology to Protect Against Both Known and Unknown Zero-Day Threats

Comodo

The Beer Store, a California-based distribution and retail chain with over 450 locations and 10 distribution centers, chose to implement Comodo’s Advanced Endpoint Protection (AEP) based on its industry-leading Auto-Containment technology. Using Comodo AEP they are now able to handle modern threats with less effort and more confidence to detect and protect against unknown zero-day threats. Comodo was the Beer Store’s first choice after a robust evaluation process. They chose Comodo primarily due to the platform methodology and also found Comodo’s competitive price point to be attractive. The main feature that attracted their attention was the Auto-Containment. “The Auto-Containment… It brings peace of mind knowing that unknown viruses and payloads will be contained and prevent wide-spread damage to the organization.” Said Fabrizio Isabello, Senior IT Manager at the Beer Store. While the Beer Store customers do not necessarily understand the “in’s and out’s” of what the solution brings to the table, they do understand is that steps are being taken to ensure a more secure environment. “The investment into a new modern age end-point protection tool demonstrates to the organization that cybersecurity is a top priority. Adopting Comodo demonstrates a commitment to that priority,“ Fabrizio continues. The biggest change the Beer Store noticed since starting to work with the Comodo AEP solution is that they now have a centralized console where they have insight into all of their end-points. This has been incredibly valuable to our organization. “While this wasn’t the catalyst to deploying Comodo it has certainly been a nice find for us. We also have been able to leverage some of the other IT tools within the console, “ said Fabrizio. The Dragon platform with Advanced Endpoint Protection, is a complete cloud-native framework that delivers a zero-trust architecture to protect and defend endpoints. Its patent-pending auto containment technology has active breach protection that neutralizes ransomware, malware, and cyber-attacks. The auto containment runs an unknown executable in a kernel API virtualized mode, thereby offering attack surface reduction (ASR) which neutralizes ransomware attacks. The Dragon Platform also utilizes a Default Deny security posture with Default Allow usability to provide the most comprehensive protection against zero-day threats while having no impact on end-user experience or workflows. About the Beer Store The Beer Store was established in 1927. The Beer Store is a pop culture icon! They operate over 450 retail stores, serve 20,723 licensed customers, 650 government-owned LCBO retail locations, 141 retail partners, and 71 Northern Agents. Customers can choose from more than 800 beer brands, in over 445 retail stores, from 190 brewers around the world. About Comodo Comodo is the world’s leader of next-generation open source cybersecurity, with the industry’s most disruptive innovations. We help customers stop breaches with groundbreaking auto containment technology that neutralizes ransomware, malware and cyber-attacks. Our complete cloud-native framework delivers a zero-trust architecture with active breach protection for the most comprehensive defense against zero-day threats. Comodo’s cybersecurity products maximize intelligent sharing between every component of the platform, therefore providing superior security. We are the only company that analyzes and gives a trusted verdict for 100% of files on a network. Comodo leverages innovation to celebrate and support the cybersecurity community by offering the very first open source endpoint detection and response (EDR). We believe that an open source model using community-powered collaboration will ensure that every organization has access to the industry’s most sophisticated EDR. Headquartered in Clifton NJ, Comodo’s global development team and threat intelligence laboratories deliver innovative, category leading, security solutions for thousands of companies’ endpoints, network boundaries, and internal networks. For more information visit https://www.comodo.com/ Contact Details Carolyn Muzyka +1 973-859-4000 carolyn.muzyka@comodo.com Company Website http://www.comodo.com

April 05, 2021 01:00 PM Eastern Daylight Time

Comcast Partners with Harris County to Bring WiFi Connected “Lift Zones” to More Students

Comcast West Division

As part of its ongoing commitment to help connect low-income families to the internet so they can fully participate in educational opportunities and the digital economy, Comcast today announced plans to equip Harris County community centers with WiFi enabled “Lift Zones” to provide students who do not have Internet at home with safe spaces to participate in distance learning. In partnership with Harris County, Comcast is providing robust WiFi hotspots to help students get online, participate in distance learning and do their homework. This initiative provides free connectivity inside partner community centers for the next three years. “Over the past year, we’ve seen how digital access provides a critical lifeline for families,” said Harris County Judge Lina Hidalgo. “Tackling the digital divide takes creative solutions and partnerships like this one and I’m appreciative of this partnership and innovative model as we work to ensure every child in Harris County has access to high-speed internet.” “We are honored to partner with Harris County to provide students with safe, fast and reliable connectivity to keep up with school and prepare them for a bright future,” said Ralph Martinez, regional senior vice president, Comcast Houston. “The COVID-19 crisis continues to put many low-income students at risk of being left behind, accelerating the need for comprehensive digital equity and Internet adoption programs to support them. We expect these Lift Zones will help those students who, for a variety of reasons, are unable to connect to effective distance learning at home.” “We are providing Internet to many community centers already, but this partnership will expand our efforts and help us focus on educational gaps.” shared Rick Noriega, executive director of Harris County Universal Services. It’s a winning situation for everyone.” In addition to Comcast’s multiyear commitment to launch more than 1,000 WiFi-connected Lift Zones in community centers nationwide, they recently announced a $1 billion investment over the next 10 years to help further close the digital divide and give even more low-income Americans the tools and resources they need to succeed in an increasingly digital world. About Comcast Corporation Comcast Corporation (Nasdaq: CMCSA) is a global media and technology company that connects people to moments that matter. We are principally focused on broadband, aggregation, and streaming with over 56 million customer relationships across the United States and Europe. We deliver broadband, wireless, and video through our Xfinity, Comcast Business, and Sky brands; create, distribute, and stream leading entertainment, sports, and news through Universal Filmed Entertainment Group, Universal Studio Group, Sky Studios, the NBC and Telemundo broadcast networks, multiple cable networks, Peacock, NBCUniversal News Group, NBC Sports, Sky News, and Sky Sports; and provide memorable experiences at Universal Parks and Resorts in the United States and Asia. Visit www.comcastcorporation.com for more information. Contact Details Comcast Michael Bybee +1 281-605-9658 Michael_Bybee@comcast.com Comcast Misha McClure 832-547-6783 Misha_McClure@cable.comcast.com Company Website https://houston.comcast.com/

April 05, 2021 10:35 AM Central Daylight Time

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Minuteman Press in Philadelphia Boosts Local Business Recovery With Essential Print and Marketing Services

Minuteman Press International Inc

Jude Arijaje is the owner of the Minuteman Press franchise in Philadelphia. He also owns a second franchise in Bala Cynwyd with his son Mejire. Since printing is an essential business, Jude and his team have been open and operating throughout the COVID-19 pandemic, providing everything from signs and menus for restaurants to full-scale direct mail and outreach programs for elections including the upcoming state primaries in May. Jude has been running his business since 2008 and is a member of the Minuteman Press International President’s Million-Dollar Circle for achieving yearly gross sales of at least $1 million. By focusing on supporting local businesses and organizations at this critical time with products and services they need to reopen safely, Minuteman Press in Philadelphia is playing a crucial role in getting the local economy back on track. Jude says, “All in all, people are very receptive to local and small businesses. We are proud to do our part in the local economic recovery. We also have been helping non-profits with their marketing strategies and making sure that are maximizing their reach for their budgets.” He continues, “Right now, many local businesses need to get the word out to their customers that they are open and operating. We have seen high demand for direct mail postcards, directional signs, and signs in general that say ‘WE ARE OPEN’ or ‘WE ARE HIRING’, which is encouraging to see. Custom branded apparel is another capability of ours that continues to be big for us.” During the 2020 election season, Minuteman Press in Philadelphia was able to help many campaigns nationwide adapt their printing and marketing strategies during the pandemic. Jude explains, “We do a tremendous amount of political printing for elections, right now in Pennsylvania there is a primary coming up in May. At the height of the pandemic, we were printing signs and banners as well as many different mailers for the 2020 election. With traditional events not being allowed to take place, we were able to help our clients adapt their marketing and outreach efforts. I am grateful to be able to help local businesses and organizations successfully pivot during this crucial time.” “Print is never going to go away, and the pandemic affirms this. For example, to look professional at Zoom meetings, we will produce the signs, the backdrops, the branded apparel, anything you need. Another example is that local restaurants have come to us for new custom disposable menus. We might have to do business in different ways, but printing is always able to adapt.” -Jude Arijaje, owner, Minuteman Press franchise, Philadelphia It is inspiring to see how Jude has been able to overcome the challenges of COVID-19 and keep his business healthy. He states, “The two most important things that we are doing are marketing while also making sure our existing customers are happy. We have reached out to all of our previous clients as well as prospects with special offers via direct mail, and we do everything we can to make sure they have a positive experience with us.” Jude adds, “My biggest lesson learned during the pandemic and my message to other local business owners would be to work harder, work smarter, and try to connect with customers in a different way. If you don’t adapt to the current needs (and communication tools) of your customers, then they won’t know who you are or how you can help. The climate has changed with the pandemic and we help our clients understand that. We then help them effectively market their business.” Because Jude is part of the Minuteman Press franchise family, he has also received ongoing support that really makes a difference. He says, “The support from Minuteman Press International has been great. When everyone needed a lift, the corporate team and my local regional team were always there for us. I’ve been in constant contact with my Philadelphia Regional Vice President Rich Hornberger and he has been really supportive of us throughout the pandemic.” Rich Hornberger says, “Jude is a consummate professional who cares about his community. I am proud of his efforts in supporting local businesses both before and during the pandemic. Hard work pays off, and Jude is a prime example of that.” When asked what advice he would give to others right now, Jude answers, “My advice is simple: We are in this together, and we all have to work together. Keep your dollars in the community, and employ people in the community. That’s what we strive to do and we are proud to help others recover as we continue to build back our local economy.” For more information on Minuteman Press in Philadelphia and Bala Cynwyd, PA, visit https://www.philly.minutemanpress.com. Learn more about #1 rated Minuteman Press franchise opportunities and read Minuteman Press franchise reviews at https://minutemanpressfranchise.com. Contact Details Minuteman Press International Chris Biscuiti +1 631-249-1370 cbiscuiti@mpihq.com Company Website https://minutemanpressfranchise.com

April 05, 2021 10:00 AM Eastern Daylight Time

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WitFoo Releases Precinct 6.1.5

WitFoo

WitFoo, the world’s most intelligent SECOPS platform fueled by big data analytics, announced today the release of version 6.1.5 of its flagship Precinct product. This latest version introduces various new capabilities and features, including: High Speed Search The 6.1.5 release adds advanced indexing and search algorithms that leverage the innovations from natural language processing (NLP) to find infrequent records in the data lake with efficiency improvements greater than 99 percent. “Needle in the haystack” queries that could take hours in earlier releases can now be resolved in seconds. Intelligent Object-Oriented SOAR Precinct 6.1.5 utilizes real-time object-oriented analysis that updates incident data as evidence is received, comprehended and contextualized. Intelligent, responsive playbooks that learn from user and data inputs automatically adapt to the circumstances of a specific investigation to deliver comprehensive investigation while optimizing the use of human labor. “Performing law enforcement quality investigations requires acumen, evidence, organization and proper tactics. It also requires imagination, flexibility and collaboration. The dynamic playbooks in Precinct 6.1.5 help move SECOPS philosophies closer to those used by seasoned law enforcement agents,” remarked WitFoo law enforcement advisor, Detective Bill Ritch. Resilient Federated Operation Precinct 6.1.5 expands capabilities for managed security services provider (MSSP), military units, cybersecurity insurers and distributed organizations in delivering federated security operations. This latest version adds the capability of one-way transmission of incidents to support diode operation to move data from security isolated enclaves to centralized security operation centers for analysis. “The federated data and operations sharing of Precinct 6.1.5 enables users even in disconnected, intermittent, and limited bandwidth (DIL) environments to share data and coordinate while operating in challenged environments. Furthermore, the ability of one-way transmission and offline capabilities enables security operations centers (SOCs) to leverage an isolated enclave approach to protecting security operations,” said Ardalyst CTO, Josh O’Sullivan. Framework Inventory Through message comprehension, Precinct 6.1.5 detects coverage of security products and maps the coverage to compliance frameworks including PCI, NIST 800-53, CMMC and CIS Critical Security Controls. “Mapping machine data to the CIS Critical Security Controls has already been of great help to us in assisting our mutual customers in driving toward sustainable SECOPS. The ability to toggle between multiple frameworks in version 6.1.5 of Precinct gives us the capability to have an objective, pragmatic discussion on building a roadmap that delivers standards-based compliance while also delivering meaningful protection that reduces security spend,” said CyberOpz CTO, Tom Rudolph For more details and a demonstration of the new release, visit the WitFoo Community site at https://community.witfoo.com/release-notes/. About WitFoo Built by veterans of the military, law enforcement and cyber security, WitFoo Precinct is the world’s most intelligent SECOPS platform fueled by big data analytics. By crowdsourcing intelligence from a global community of cybersecurity experts, applying time-tested methodologies from law enforcement and leveraging intelligent data and analytics, Precinct’s Investigative Engine results in a greater than 90% reduction in time and labor spent performing security investigations. The platform produces metrics on risk, tool effectiveness, operational efficiency and security gaps to fuel transformational business conversations. Infinite scalability, cost-contained licensing and flexible deployment options make Precinct an effective and economic solution for any organization looking to improve their security operations. For more information, visit www.witfoo.com Contact Details Merritt Group for WitFoo Mia Wilcox +1 610-564-6773 wilcox@merrittgrp.com Company Website https://www.witfoo.com/

March 31, 2021 09:15 AM Eastern Daylight Time

Intelligent Buildings Partners with Tempered Networks for Managed Service to Secure Commercial Real Estate Networks

Tempered

Intelligent Buildings today announced its selection of Tempered Networks for a key aspect of its Vendor Risk Management Services, strengthening its managed service approach and revolutionizing building IoT cybersecurity. This approach leapfrogs traditional complex VPNs and mismatched IT solutions in terms of security, ease of management, and cost-efficiency. Leveraging Tempered’s AirWall platform, Intelligent Buildings effectively secures the disparate and fragmented operational systems and IoT sensors found in commercial buildings, such as HVAC, access control, elevator, lighting, parking, and others. Intelligent Buildings’ managed service for commercial property owners and managers is a turn-key offering that integrates and simplifies a wide range of vendor risk management services for existing building systems and networks that are proving to be more vulnerable to cyberattacks and local mismanagement. “Tempered Airwall technology has allowed us to deliver the most secure remote access solution for critical endpoints in our managed security service offering for owners and managers, whether they are corporate, REIT, government, healthcare, or higher education,” said Greg Hoogerland, President at Intelligent Buildings. “We had very demanding requirements for our remote access solution, including 1:1-only connections that were invisible to the Internet and hackers, elimination of all personal use like social media, and true plug-and-play deployment into any facility environment with any level of skill sets found in the staff—all at a much lower cost structure than competing IT approaches so that it would fit into property management budgets.” As stated in NIST research, many IoT building system devices interact with the physical world in ways conventional IT devices usually do not. To effectively access, manage and monitor these environments while ensuring business continuity, decision-makers must treat remote access differently while also emphasizing the local systems set up, including passwords, backups, and software updates, as well as contractor and staff policy compliance to manage phishing and ransomware threats. Tempered’s Zero Trust approach provides a proven way to address the unique remote access needs while fully enabling Intelligent Buildings’ system and policy management services. “Intelligent Buildings is delivering a valuable managed security service as a turn-key operation for commercial building owners and managers of any scale that addresses the growing need for advanced threat protection in a more connected world,” said Jeff Hussey, Founder and CEO of Tempered Networks. “With Tempered Airwall at the heart of their remote access service, they are providing an important partnership for us to reach this large and growing market, as well as validating the best of breed security offering organizations can deploy today.” Tempered and Intelligent Buildings have already successfully deployed in portfolios across North America with groundbreaking speed and cost structure. To learn more about these deployments and how they may apply to your portfolio, please visit: www.intelligentbuildings.com/cyber About Intelligent Buildings IntelligentBuildings® is the only company focused on Smart Building advisory, assessment, and managed services at scale for new projects and existing portfolios. We help our customers manage risk, enhance occupant well-being, and continually improve performance by providing unmatched expertise, practical recommendations, and targeted services. Since 2004, we are the most trusted and experienced name in Smart Building services. Visit www.intelligentbuildings.com/cyber About Tempered Networks Tempered makes the industry’s only truly native Zero Trust Software-Defined Perimeter (SDP) solution. Airwall is the modern air gap for all connected things. Airwall makes it easy to create and maintain hyper-secure networks across complex infrastructure anywhere, including IT/OT/ICS/SCADA, remote and in the cloud. Airwall networks are multi-factor authenticated, micro-segmented, encrypted end-to-end, and impervious to lateral movement. Ready to make your company’s critical assets and infrastructure invisible to threats? Visit https://tempered.io. Contact Details Merritt Group for Tempered Networks Katie Pesek +1 703-795-1928 pesek@merrittgrp.com Company Website http://tempered.io

March 31, 2021 09:05 AM Eastern Daylight Time

Forte and CivicPlus® Partner to Deploy End-to-End Payments Solution for Local Governments

CSG

Forte Payment Systems ®, a CSG ® (NASDAQ: CSGS) company, and CivicPlus today announced a strategic partnership to offer a full end-to-end payments solution that delivers a superior citizen engagement digital experience for local governments nationwide. “The ability for local government agencies to provide services online is a core component to meeting the needs of the citizens they serve,” said Ryan Strait, CivicPlus senior product director. “We are excited to partner with Forte and offer the public sector a full solutions suite that provides ease of use and process efficiencies along with a high level of security and stability needed to ensure a seamless payments experience.” Together, Forte and CivicPlus will offer a solution that accelerates the evolution of traditional payments services that meets the needs of today’s digital-savvy citizen while providing key capabilities needed to drive an industry-leading online payments experience: • Enhanced security: E2E encryption protects sensitive card data throughout the transaction lifecycle. • Seamless payments: Secure, online payments received instantly through an intuitive, easy to use platform. • Check processing with verification: Gives government agencies the ability to accept checks with confidence, providing checking account validation. Verification capabilities meet new requirements set forth by Nacha. • Updated payment status: Automatically records the payments status to keep the system updated in real-time. “For years, Forte has been a trusted payments provider for local government agencies and municipalities nationwide, delivering a robust, secure and innovative technology suite to support acceptance and processing of payments,” said Jeff Thorness, president of Forte, CSG’s Payments solutions unit. “Our partnership with CivicPlus will allow us to expand our offerings and reach more than 4,000 local governments serving 250 million citizens and provide them with a seamless online payments experience.” With a 20-year history in processing ACH transactions, Forte delivers innovative and secure payment solutions that help businesses and government agencies reduce transaction costs, mitigate risk, and increase efficiencies. The company was recently named a Preferred Partner for Account Validation by Nacha, recognized for offering products and services that increase or enhance the use of secure ACH payments, information and messaging by financial institutions and end-user entities. # # # About CSG For more than 35 years, CSG has simplified the complexity of business, delivering innovative customer engagement solutions that help companies acquire, monetize, engage and retain customers. Operating across more than 120 countries worldwide, CSG manages billions of critical customer interactions annually, and its award-winning suite of software and services allow companies across dozens of industries to tackle their biggest business challenges and thrive in an ever-changing marketplace. CSG is the trusted provider for driving digital innovation for hundreds of leading global brands, including Airtel Africa, América Móvil, AT&T, Charter Communications, Comcast, DISH, Formula 1, Hutchison 3 Indonesia, Inmarsat, Mastercard, Maximus, Mediacom, Microsoft, Mobily, MTN, New Leaf Service Contracts, State of California, TalkTalk and Telstra. To learn more, visit our website at csgi.com and connect with us on LinkedIn and Twitter. Copyright © 2021 CSG Systems International, Inc. and/or its affiliates (“CSG”). All rights reserved. CSG® is a registered trademark of CSG Systems International, Inc. All third-party trademarks, service marks, and/or product names which are referenced in this document are the property of their respective owners, and all rights therein are reserved. About CivicPlus CivicPlus provides integrated technology solutions for over 4,000 local governments and their over 250 million citizens. Its solutions enable municipalities of all sizes to rapidly and efficiently migrate traditional citizen services online to meet the new online imperative of local government. Our solutions include website content management, agenda and meeting management, parks and recreation management, citizen request and work order management, employee management, routine and mass notification software, and ready-to-use mobile apps and forms. For more information, visit civicplus.com. Contact Details CSG Global, North America, Asia-Pacific Brad Jones +1 303-200-3001 brad.jones@csgi.com CSG Europe, Middle East, Africa Kristine Østergaard +44 (0)75 0051 8412 kristine.ostergaard@csgi.com Civic Plus Jessica Marabella marabell@civicplus.com Company Website https://www.csgi.com

March 31, 2021 08:00 AM Eastern Daylight Time

Utah Launches Pioneering Pilot on Mobile Driver’s License

GET Group North America

Waltham and Boston, Massachusetts, Salt Lake City, Utah (March 30, 2021 ) – The Utah Driver License Division (DLD) has launched a mobile driver license (mDL) pilot for offering driver’s licenses and ID cards on mobile phones. The pilot will demonstrate improvement in citizen privacy and security, while highlighting the convenience and safety of tap and go transactions. It will use a fully ISO 18013-5-compliant mobile app, following the American Association of Motor Vehicle Administrators (AAMVA) mDL Implementation Guidelines. The new mDLs are a secure, contactless digital form of ID that give citizens control of their identity data. They choose the personal information they share with businesses. The pilot will build public acceptance of mDL in real-world scenarios such as banking, travel, traffic stops, and restaurant and liquor store transactions that require age verification. Building an open ecosystem during the pilot where mDLs are accepted at many businesses will pave the way for making mDLs viable for all of Utah’s more than two million licensed drivers. Utahns may be able to leave their wallet at home soon. Unlike other pilots, Utah will fully utilize the ISO 18013-5 standard for mDL, which provides the benefit of cryptographic proof of identity that prevents forgery and cannot be achieved by simply showing your phone screen to a clerk at a business. “Our Driver License Division is committed to working with residents and stakeholders to implement a solution which provides the highest value to Utahns: one which is accepted anywhere and provides enhanced privacy, security and personal control,” said Utah Department of Public Safety Commissioner Jess L. Anderson. “Utahns’ privacy is of the utmost importance to us and the mDL gives them control over their data. They choose what information to share when their identification is requested.” For mDL, Utah DLD has tapped GET Group North America and its technology partner, Scytáles, to provide GET Mobile ID, an ISO 18013-5-compliant application that puts an official driver’s license or ID Card on a citizen’s smartphone. The Contactless ID document can be verified with a tap or scan and is accepted worldwide using any ISO 18013-5-compliant reader, such as GET Mobile Verify. The GET/Scytáles mDL technology was the first to pass the formal conformity assessment testing, meant to ensure compliance to the stringent standards that allow for global acceptance. “Utah DLD has incredible foresight and timing to lead the world with standardized mDLs. We are proud to support Utah DLD as they begin launching a full-scale mDL program,” said Alex Kambanis, President and Managing Director of GET Group North America. “COVID has accelerated the importance of Contactless ID for both citizens and the businesses that accept ID. Utah DLD is providing Utah residents a huge benefit with financial, security and health-related impacts." “Utahns will now lead the country in having the benefit of a completely secure, privacy-centered, standardized form of mobile ID. Our team looks forward to supporting Utah in its pioneering role in implementing the very first fully ISO-compliant mDL,” said Geoff Slagle, President & Chief Business Development Officer at Scytáles, Inc. The pilot will begin with approximately 100 select participants and expand to 10,000 participants including the broader public during 2021. Utah businesses can participate in the pilot to accept mDLs now and prepare for when mDL is available to all Utahns. About GET Group North America GET Group North America and its partners develop, manufacture, and implement end-to-end solutions for secure physical and mobile credentials that enable government agencies, motor vehicle departments, municipalities law enforcement organizations, and other entities to leverage the latest in secure identity management technologies. From photo ID cards, driver’s licenses and passports, to mDLs and mIDs, GET Group NA delivers advanced issuance, verification and personalization capabilities that prevent identification fraud, accommodate diversified customer needs, and support the future of ID use cases. About Scytáles Scytáles is breaking new ground by developing and offering ISO-compliant Mobile Driver Licenses, Mobile IDs and derived Mobile IDs as a complement to Security Printed Documents, and Validation mechanisms in realtime in online and offline modes. The company participates as experts in Mobile Identity through the standardization body (SIS) and participates on the Task Force 14 on Mobile Driving Licences within ISO/IEC JTC1/SC17/WG10. Scytáles is also providing a Credential Service Provider (CSP), an ICAO 9303/PKD PKI, supporting multiple Mobile DLs/IDs and online identity validation providers. Scytáles lays the foundation for a comprehensive lineup of online digital services, serving billions of users, as well as enabling high-security printed documents and banknotes to go digital and mobile. Contact Details SVM Public Relations Jordan Bouclin +1 401-490-9700 jordan.bouclin@svmpr.com Scytales Anna Seddigh +46 70 988 60 48 aseddigh@scytales.com Company Website https://getgroupna.com/

March 30, 2021 12:25 PM Eastern Daylight Time

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COMCAST APPOINTS SHAKIRA SHANKS TO OVERSEE CUSTOMER EXPERIENCE IN WASHINGTON

Comcast West Division

Comcast today announced Shakira Shanks as the new Director of Customer Experience in Washington. In this role, Shanks will manage customer experience efforts across all lines of business in the state. “Our goal is to deliver a simple, consistent, and excellent service experience that exceeds the needs and expectations of Comcast customers in Washington,” said Rodrigo Lopez, Region Senior Vice President, Comcast Washington. “ I am delighted to have Shakira Shanks as our new Customer Experience Director. She is the leader we need to meet that commitment." Before joining Comcast, Shanks worked at Verizon for 20 years, in roles spanning customer experience, retail and management, including leadership of a 1,000-person team responsible for addressing customer escalations and supporting frontline operations. Shanks has a Bachelor of Arts in Social Science and Human Development & Criminal Justice from Washington State University. She is a valued member of two Comcast employee organizations; the board of the Washington Region Black Employees Network and on the West Division Diversity, Equity, and Inclusion Council. She is also a member of the Urban League of Metropolitan Seattle Young Professionals network. Comcast is deeply committed to Washington, where employees serve more than 1.6 million residential and business customers throughout our state footprint. Comcast is Washington’s leading provider of XFINITY video, high-speed Internet, “smart home” and phone services. Our Comcast Business team offers Ethernet, Internet, WiFi, Voice, TV, and Managed Solutions to help businesses transform with technology. Since 2011, Comcast has invested $2.5 billion in Washington to build, enhance, and maintain our systems, networks, and infrastructure. As a result, we have been able to continuously increase the features, capacity, reliability, and performance we offer our customers. Comcast has invested billions of dollars in its network, locally and nationally, to meet consumer demand, and it has now increased speeds 18 times in the last 18 years, delivering speeds in most of Washington State from 15 Mbps up to 1 Gbps for residential customers and up to 10 Gbps for business customers. About Comcast Corporation Comcast Corporation (Nasdaq: CMCSA) is a global media and technology company that connects people to moments that matter. We are principally focused on broadband, aggregation, and streaming with over 56 million customer relationships across the United States and Europe. We deliver broadband, wireless, and video through our Xfinity, Comcast Business, and Sky brands; create, distribute, and stream leading entertainment, sports, and news through Universal Filmed Entertainment Group, Universal Studio Group, Sky Studios, the NBC and Telemundo broadcast networks, multiple cable networks, Peacock, NBCUniversal News Group, NBC Sports, Sky News, and Sky Sports; and provide memorable experiences at Universal Parks and Resorts in the United States and Asia. Visit www.comcastcorporation.com for more information. Contact Details Comcast Andy Colley +1 425-248-5438 andy_colley@comcast.com Company Website https://washington.comcast.com/

March 30, 2021 08:55 AM Pacific Daylight Time

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