Communications

Advertising Communications Graphic Design Internet Marketing Media Publishing SEO
News Release Digital Asset Direct

Ereka Vetrini’s Guide to Summertime Fun

YourUpdateTV

A video accompanying this announcement is available at: https://youtu.be/4K2p1T5ok44 This is the second summer in a row that Americans must be thoughtful when planning family getaways. Whether hitting the road or planning a staycation, most head of households still have safety top of mind. However, being careful doesn’t mean family and friends cannot enjoy some fun in the sun together. As a TV host, Lifestyle Expert, and Working Mom, Ereka Vetrini has figured out a way to balance her career and family time. She has come up with four easy ways to get the party poppin’ and keep it cool as the temperatures heat up over the summer months. STICK WITH THE TRADITIONAL: According to a recent summertime survey, most parents plan on spending more time outside with their families. That’s why Ereka suggests sticking to the tried and true, like beach days, barbeques, and hanging out by the pool. That way families get to spend time together outdoors while being safe and socially distanced from strangers. Before heading out-and-about, Ereka recommends packing up a tote with a new book, games for the kids, and treats the whole family will love. There’s a tasty candy brand crafted in Italy that recently launched in the United States. Fruit-tella Soft Gummies are made with fruit puree as the first ingredient. They come in two flavors, Strawberry & Raspberry and Peach & Mango. These candies are quite flavorful and each one has a fun and playful fruit character shape that makes for the perfect summertime treat. Fruit-tella can be found at CVS stores nationwide. www.us.fruittella.com Instagram: @fruittellaus Twitter: @fruittellaus https://www.facebook.com/Fruittellaus/ GET THE PARTY POPPIN’: Americas’ streaming addiction has only increased during the pandemic and parents are looking for new ways to watch TV programs and movies with their families. Ereka suggests outdoor movie nights. She says setting up a big screen in a backyard can easily do the trick, especially if you add America’s favorite snack. The most popular moviegoers treat, popcorn, just received a major upgrade with the newest innovation in microwave popcorn from Opopop. The secret to this brand’s taste is that each kernel is individually wrapped in exceptional flavors and a perfect mix of ingredients, prior to popping. Opopop comes in six fun flavors, including reimagined classics like Fancy Butter, and uniquely created experiences with Maui Heat, Vanilla Cake Pop, Salted Umami, Cinnalicious, and Chedapeno. Opopop can be purchased at Opopop.com. www.opopop.com Instagram: @opopopco https://www.facebook.com/Opopopco/ CHILL OUT: July is National Ice Cream Month and the perfect time to cool off as we head into those long hot dog days of summer. Ereka says nothing screams summer more than ice cream cake! She suggests keeping it easy with a few pre-made ice cream cakes like the Carvel Confetti Cake and the new Cookie Dough Cake from I Love Ice Cream Cakes. Ereka recommends storing one in the freezer for family barbecues, get-togethers, and pool parties. The Carvel Confetti Cake and new Cookie Dough Cake are available online at ILoveIceCreamCakes.com along with a helpful product locator or at your local grocer and bakery’s freezer section. www.Iloveicecreamcakes.com Instagram: @ILoveIceCreamCakes https://www.facebook.com/ILoveIceCreamCakes/ GRAB GEAR & GO: Many families are road-tripping throughout the summer months and that means children can catch up on reading, summer schooling, or gaming while heading to a destination. As a conscious consumer and parent, Ereka is often concerned about protecting her family’s tech gadgets from cracked screens and other mishaps that happen on-the-go. OtterBox for Kids combines trusted protection from OtterBox with products designed with kids in mind. These easy-to-use cases come in three different colors and offer an EasyGrab case stand to help little hands carry their tablet or easily hang a tablet between head rests. Other gadgets like the OtterBox Kids EasyGrab Mobile Charging & Audio Cable Bundle are available to keep the fun going while vacationing. OtterBox products are available at Verizon and Verizon.com. www.Verizon.com Instagram: @otterbox Twitter: @otterbox https://www.facebook.com/otterbox/ About YourUpdateTV: YourUpdateTV is a social media video portal for organizations to share their content. It includes separate channels for Health and Wellness, Lifestyle, Media and Entertainment, Money and Finance, Social Responsibility, Sports and Technology. Contact Details YourUpdateTV +1 212-736-2727 yourupdatetv@gmail.com

July 16, 2021 02:00 PM Eastern Daylight Time

Video

Tips on Avoiding Common Boating Blunders

YourUpdateTV

In 2020, boat sales reached a 13-year high, corresponding with higher volumes of people hitting the water to enjoy outdoor recreation activities. However, with the rise in activity, Travelers data shows a corresponding jump in boating claims for the year. Recently, world renowned yacht captain and star of Bravo’s Below Deck Mediterranean, Captain Sandy Yawn, teamed with Travelers on a nationwide satellite media tour to discuss common boat blunders and what you can do to avoid costly mistakes. A video accompanying this announcement is available at: https://youtu.be/k8aWoTcD-Lo Ahead of the 2021 boating season, keeping basic safety tips in mind can go a long way to protect your family, friends and vessel. The most common boat blunders include: Navigating Negligently: 37% of all Travelers Boat and Yacht claims were the result of collisions, especially with submerged objects. Always stay alert and aware of your surroundings when operating a watercraft. Wild Weather: 16% of claims were due to damage from windstorms. Monitor your local weather and create a storm preparedness plan you can enact in the event of a tropical storm, hurricane, or other inclement weather in your area. Ignored Inspections: 11% of all claims were due to mechanical breakdown. Make sure your vessel is shipshape by having it professionally inspected at the start of every season and making any necessary repairs. Ensure Your Vessel is Insured: About half of the 12 million registered boats nationwide aren’t covered by insurance – a staggering number. Unfortunately, even when following every precaution, unforeseen circumstances can cause costly mishaps. So it’s important to make sure your vessel is covered by the right policy. For more information and safety tips, visit Travelers.com/boat About Captain Sandy Yawn: A Fort Lauderdale native with over three decades of yachting experience under her belt, Captain Sandy is one of the most respected captains in the industry. Captain Sandy knew she wanted her career to revolve around the ocean from a very young age and was not discouraged when she discovered yachting to be a male-dominated field. Knowing the difficulties that come with leading an entire team while providing 5-star service, she makes it her mission to know everything and every department on the boat. Coming off the most trying season of her career yet, Captain Sandy hopes for a return to calmer waters and is determined to give charter guests an unforgettable experience. This season, the crew goes to the Dalmatian Coast of Croatia and Sandy is up for the challenge as she attempts to cultivate a new dream team aboard 180-foot mega yacht “Lady Michelle.” About YourUpdateTV: YourUpdateTV is a social media video portal for organizations to share their content. It includes separate channels for Health and Wellness, Lifestyle, Media and Entertainment, Money and Finance, Social Responsibility, Sports and Technology. Contact Details YourUpdateTV +1 212-736-2727 yourupdatetv@gmail.com

July 16, 2021 01:00 PM Eastern Daylight Time

Video

Don’t Get Scammed: Avoiding Fraud After a Natural Disaster

YourUpdateTV

With hurricane season and wildfire season now in full swing in many parts of the country, damage and loss to homes in affected areas are unavoidable. A video accompanying this announcement is available at: https://youtu.be/ssyXH4X55KU The National Insurance Crime Bureau is warning those living in areas that could suffer from a natural disaster to not only be prepared for the disaster but to be aware of the potential for fraudulent contractors and vendors taking advantage of victims in its aftermath. Oftentimes, these deceitful actors will target neighborhoods affected by disasters and make an unsolicited stop at your home. They’ll take your money, often overcharging, and do shoddy or no work at all, promising that your insurance company will pay for it all. Insurance fraud related to natural disasters can add millions of dollars paid out by insurers, which results in higher premiums for policyholders. In some cases, individual homeowners are on the hook for up to tens-of-thousands of dollars they may not be able to recover. On Wednesday, July 14, NICB President & CEO David Glawe conducted a nationwide media tour with TV stations across the country to discuss how to avoid home repair fraud after a natural disaster and many other consumer friendly topics. During the media tour interviews David Glawe discussed: The steps homeowners can and should take prior to a natural disaster and how preparation can help reduce chances of becoming a victim of fraud The kind of fraud that takes place following disasters while victims are trying to put their homes and lives back together The best practices for disaster victims when hiring contractors or vendors and tips for avoiding dishonest contractors What the federal response will be following a natural disaster and what it entails for both recovery and helping to alleviate fraud problems The most common methods fraudulent contractors try to scam disaster victims The resources available to help homeowners and other disaster victims avoid potential fraudulent actors or report fraud when they encounter it About YourUpdateTV: YourUpdateTV is a social media video portal for organizations to share their content. It includes separate channels for Health and Wellness, Lifestyle, Media and Entertainment, Money and Finance, Social Responsibility, Sports and Technology. Contact Details YourUpdateTV +1 212-736-2727 yourupdatetv@gmail.com

July 15, 2021 11:05 AM Eastern Daylight Time

Video

BettorEdge Surpasses $3.5 Million in Sports Betting Orders in Just Six Months, Since Inception

BettorEdge

BettorEdge, a Minneapolis-based online no-fee sports betting marketplace and social platform connecting sports fans, today announced it has facilitated more than $3.5 million in exchange orders since its launch in January 2021. High interest in the Stanley Cup Playoffs contributed to the boost in orders. Two of these playoff games ranked the highest in BettorEdge’s all-time top five games in volume of orders. The volume of orders on the platform doubled from May to June, as well. BettorEdge is a platform created with the bettor in mind. Instead of losing money to in-house favored lines, deposit fees, withdrawal fees, and the inability to withdraw funds when needed, fans on BettorEdge can trade bets with no fees attached. “Odds are stacked against the bettor with traditional sportsbooks, and we’re changing that,” said James Seils, Co-Founder of BettorEdge. “As bettors ourselves, we knew there was a need for a social marketplace and our growth in just six months validates the need for a betting experience like BettorEdge in this industry.” BettorEdge is uniquely positioned at the forefront of in-play betting as it gains momentum in the American market. Rather than relying on a pricing engine for every live play of a game, BettorEdge users set the market prices, effectively removing the hurdle of requiring a pricing engine. The PGA’s U.S. Open and Travelers Championship in June marked the two busiest weekends of in-play betting for the platform to date. “Our sole purpose is to innovate for the benefit of the sports bettor,” said Greg Kajewski, Co-Founder of BettorEdge. “Our growth is proof positive that putting the power back into the hands of the sports bettor through an engaging social media platform, is the type of experience that bettors are truly looking for. We’re excited to keep innovating our platform for the betterment of the sports bettor and excited to see how our growing audience utilizes our capabilities for the upcoming NFL season.” About BettorEdge BettorEdge was founded in 2019 following a University of Minnesota SportRadar Innovation Challenge. Iowa native founders, now Minnesota residents, had a vision of creating a more efficient sports betting marketplace that offered a better fan experience at no fee to the consumer within the US. BettorEdge has a strong emphasis on giving the edge to the bettor through offering a fair market, providing data and analytics and creating a seamless social community. Access to their webapp can be found at app.bettoredge.com and additional information at BettorEdge.com. Contact Details Hot Paper Lantern Bailey Irelan +1 614-795-3308 birelan@hotpaperlantern.com Company Website https://www.bettoredge.com/

July 15, 2021 09:01 AM Eastern Daylight Time

CSG Systems International to Hold Second Quarter 2021 Earnings Conference Call on August 4

CSG

CSG ® (NASDAQ: CSGS) invites you to participate in a conference call on Wednesday, August 4, 2021 at 5:00pm EDT to discuss the company's second quarter 2021 earnings results. The conference call will feature CSG President and Chief Executive Officer Brian Shepherd and CSG Chief Financial Officer Rollie Johns. To reach the conference, call 1-833-921-1665 and use the passcode 4290448. Click here to join a webcast of CSG’s earnings call in live or archived format. # # # About CSG For more than 35 years, CSG has simplified the complexity of business, delivering innovative customer engagement solutions that help companies acquire, monetize, engage, and retain customers. Operating across more than 120 countries worldwide, CSG manages billions of critical customer interactions annually, and its award-winning suite of software and services allow companies across dozens of industries to tackle their biggest business challenges and thrive in an ever-changing marketplace. CSG is the trusted provider for driving digital innovation for hundreds of leading global brands, including Airtel Africa, América Móvil, AT&T, Charter Communications, Comcast, DISH, Formula 1, Hutchison 3 Indonesia, Inmarsat, Mastercard, Maximus, Microsoft, Mobily, MTN, New Leaf Service Contracts, State of California DMV, TalkTalk and Telstra. To learn more, visit our website at csgi.com and connect with us on LinkedIn and Twitter. Copyright © 2021 CSG Systems International, Inc. and/or its affiliates (“CSG”). All rights reserved. CSG® is a registered trademark of CSG Systems International, Inc. All third-party trademarks, service marks, and/or product names which are referenced in this document are the property of their respective owners, and all rights therein are reserved. Contact: John Rea Investor Relations CSG +1 (210) 687 4409 john.rea@csgi.com Contact Details CSG John Rea +1 210-687-4409 john.rea@csgi.com Company Website https://www.csgi.com

July 15, 2021 06:30 AM Mountain Daylight Time

Elsevier commits to Net Zero carbon emissions by 2040

Elsevier

Elsevier, a global leader in research publishing and information analytics, is pleased to announce its commitment to becoming net zero by 2040, signing the Climate Pledge together with parent company RELX, to reach the target at least a decade ahead of the Paris Climate Agreement’s goal of 2050. Kumsal Bayazit, Elsevier’s CEO said: “The scientific consensus is clear, climate change is happening and we all have the responsibility to make the future sustainable for our planet. At Elsevier we are already net zero for our own direct emissions and by signing the climate pledge I am confident we can rise to the challenge and accelerate the action needed to achieve net zero carbon emissions by 2040.” In 2020, Elsevier was net zero for its own direct emissions (Scope 1 and 2) and business travel (part of Scope 3) 1. By joining The Climate Pledge alongside other signatories, Elsevier sets out its accountability to achieve net zero carbon across all its emissions by no later than 2040. Today’s announcement further reinforces Elsevier’s longstanding efforts to address the global climate emergency and builds upon the company’s science-based target to limit the rise in average global temperatures. To achieve its goal, Elsevier will: Set a clear target to reduce carbon emissions resulting from business travel by 50% before 2025, based on a 2019 baseline, saving around 10,000 tonnes of CO 2 e emissions annually. Establish an ambitious climate action program focused on sizing and reducing indirect emissions from suppliers (Scope 3 emissions). Form a Climate Advisory Board of distinguished research experts to help identify the challenges, explore best practices and initiatives that will accelerate progress in climate change research. Leverage its data analytics capabilities to map the net zero pathways in renewable energy with its latest finding due to be released in October 2021. Focus on our leadership in publishing content on sustainability science and by launching interdisciplinary journals covering climate science such as One Earth and The Lancet Planetary Health. Create Sustain, an employee-driven resource group to further embed sustainable principles and practices throughout the company. Elsevier’s wider sustainability efforts focus on accelerating progress towards the United Nations’ Sustainable Development Goals (SDGs), including being an early signatory to the SDG Publishers Compact and the release of the landmark SDG Report, The Power of Data to Advance the SDGs. The report offers unique insights and initiatives, many developed together with partners to map the state of research and integration of sex and gender within each SDG area, including SDG 13 Climate Action. Elsevier has also launched an SDG tool on SciVal, its web-based analytics solution that provides access to the research performance of global research institutions and their researchers. The SDG tool enables researchers to investigate, understand and analyze SDG research globally to develop existing partnerships or identify potential new opportunities for collaboration. Nick Luff, Chief Financial Officer, RELX, said: “Between 2010 and 2019, thanks to the efforts of colleagues across our business, we achieved a reduction of 52% in our carbon emissions. But we know there is much more to do to limit climate change to 1.5⁰C. By making a commitment to net zero through The Climate Pledge, we will continue our work on tackling climate change through our own operations, and by meaningful engagement with our suppliers, customers and other stakeholders.” Read more about RELX signing The Climate Pledge here. Elsevier will also publish a report analyzing the global impact of research around energy-related emissions, expected in October 2021. --- Notes for editors 1 Sourced from: "Being a responsible business | Environment", RELX, 2020. About Elsevier As a global leader in information and analytics, Elsevier helps researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. We do this by facilitating insights and critical decision-making for customers across the global research and health ecosystems. In everything we publish, we uphold the highest standards of quality and integrity. We bring that same rigor to our information analytics solutions for researchers, health professionals, institutions and funders. Elsevier employs 8,100 people worldwide. We have supported the work of our research and health partners for more than 140 years. Growing from our roots in publishing, we offer knowledge and valuable analytics that help our users make breakthroughs and drive societal progress. Digital solutions such as ScienceDirect, Scopus, SciVal, ClinicalKey and Sherpath support strategic research management, R&D performance, clinical decision support, and health education. Researchers and healthcare professionals rely on our 2,500+ digitized journals, including The Lancet and Cell; our 40,000 eBook titles; and our iconic reference works, such as Gray's Anatomy. With the Elsevier Foundation and our external Inclusion & Diversity Advisory Board, we work in partnership with diverse stakeholders to advance inclusion and diversity in science, research and healthcare in developing countries and around the world. Elsevier is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. www.elsevier.com Contact Details Andrew Davis +44 7393 242466 andrew.davis@elsevier.com Jonathan Davis +31620987384 j.davis.1@elsevier.com Elsevier Communications newsroom@elsevier.com Company Website https://www.elsevier.com/

July 15, 2021 03:00 AM Eastern Daylight Time

Image

Signarama® Signs Their Way into History with GUINNESS WORLD RECORDS™ Title

Signarama

Signarama, ® the world’s largest sign franchise, announced today that it has been recognized by GUINNESS WORLD RECORDS™ for setting the record for most signatures on a banner in one hour. During its World Expo event on June 28 th between 10:00AM and 11:00AM in West Palm Beach, the brand successfully captured the needed signatures on the 25-foot banner. The banner was sponsored by Signarama’s preferred vendor partner, GCI Digital Imaging, and themed to celebrate Signarama’s 35 th year in business in 2021 as a continuation of their “we love signs” campaign. “The Signarama brand is proud to hold this record title and it was wonderful to share the moment with our franchisees and vendor partners during our World Expo event,” said A.J. Titus, President of Signarama and United Franchise Group. “The GUINNESS WORLD RECORDS ™ title attempt was also done in part to celebrate Signarama’s 35 years in business. We couldn’t think of a better way to commemorate this milestone!” The attempt itself was exciting to witness. The crowd exited the Grand Ballroom at the Palm Beach County Convention Center after the morning’s guest speakers and filed in an orderly fashion around the banner as the timer started. Special guest Jesse Cole, founder of Fans First Entertainment and owner of the Savannah Bananas, was dressed in his famous yellow suit and present among the crowd. Each signature was counted as attendees dropped a registration card into the famous Signarama “Mini” Mini Cooper vehicle on their way by. There was plenty of time still remaining in the hour as the crowd filed by in record time, so the Signarama team made the split-second decision to pick up the banner, and transport it down the escalators to the heart of the trade show floor in order to finish out the remaining minutes of the record attempt. The crowd followed behind the eye-catching procession chanting “we love signs” as they made the trip down the escalators and onto the trade show floor, where Signarama were able to gain a significant number of additional signatures! Guinness World Records adjudicator, Michael Empric, flew in for the event and was present to count each participant. He later officially announced and confirmed the record attempt totaling 689 signatures on-stage in front of all the participants. The minimum number to set this GUINNESS WORLD RECORDS ™ title was 250. The official record title certificate and banner now hang proudly in Signarama Corporate Headquarters in West Palm Beach. Signarama is the world’s leading sign and graphics franchise with over 700 locations worldwide in over 20 countries. For more information about Signarama, visit Signarama.com. About Signarama Signarama, the world's largest sign franchise, offers branding and messaging solutions in addition to comprehensive sign and graphic services to consumers and commercial customers – from business signs, vehicle wraps, and digital signs, to advertising and marketing services. Signarama is part of a successful system of business-to-business franchise brands and development services under the United Franchise Group (UFG). For more information, visit signarama.com. For more information on the Signarama franchise opportunity, visit SignaramaFranchise.com. About United Franchise Group Led by Founder and CEO Ray Titus, United Franchise Group is home to an affiliated family of brands, including Signarama, Fully Promoted, Experimax, Jon Smith Subs, Transworld Business Advisors, Accurate Franchising, Venture X, The Great Greek Mediterranean Grill, Network Lead Exchange, Resource Operations International (ROI) and Graze Craze. With over three decades in the franchising industry and more than 1,600 franchisees throughout the world, United Franchise Group offers unprecedented leadership and solid business opportunities for entrepreneurs. Contact Details United Franchise Group Brittny Fuchs +1 561-812-6032 bfuchs@ufgcorp.com Company Website https://signarama.com/

July 14, 2021 09:40 AM Eastern Daylight Time

Video

You & Mr Jones Data Company fifty-five Expands U.S. Executive Team

fifty-five

fifty-five, a new breed of data company that helps brands leverage data and technology to improve marketing, advertising and the customer experience, is adding to its leadership ranks as part of its U.S. expansion. The company is promoting Robin Clayton to managing director and appointing Alicia Arnold to managing director. Both Clayton and Arnold will report directly to Hugo Loriot, partner at fifty-five. This expansion comes at a time when updates to consumer privacy laws and third-party tracking are impacting advertising leaders globally. “We are thrilled to be announcing the promotion of Robin and the appointment of Alicia,” said Hugo Loriot, partner at fifty-five. “They both bring extensive industry knowledge and will play critical roles in the success of fifty-five in the U.S. and in our efforts to continue to grow our footprint globally.” In her new role, Arnold brings 20 years of award-winning experience working at the intersection of digital, marketing, and technology. Arnold will be responsible for overseeing the operations and performance of fifty-five in the U.S. across new verticals, delivering on business strategies, nurturing talent, enhancing the culture, and growing the fifty-five footprint. Prior to joining the team, Arnold founded a global consulting firm and held client leadership and executive roles at Cognizant, Forrester, and Hill Holliday. She is also a member of the Customer Experience Professionals Association and volunteers with the CXPA Boston Marketing, Community Engagement, and Event Planning team. “At fifty-five, we have the opportunity to shape the future and leave a lasting imprint. Technology and data are transforming how brands connect with their customers. Whether B2B or B2C, data and technology are front and center,” said Arnold. “fifty-five is at the forefront of that change and I cannot wait to see where our team takes the company.” Clayton has worked with fifty-five for the last two years, most recently holding the position of executive director where she led the U.S. consulting practice and was responsible for overall client delivery and growth across accounts, building BrandTech partnerships, managing the U.S. consulting team, and driving a data-driven performance agenda. In her new role, Clayton will focus on balancing growth with building out the right team and organizational structure to sustain and enable that growth. Throughout her time with fifty-five, Clayton has been an instrumental part in generating awareness for fifty-five while delivering quality work to build out case studies and credentials. “I am thrilled to be expanding my career with this amazing team,” said Robin Clayton. “I am looking forward to building on the incredible work we’ve been doing over the last two years, delivering innovative data transformation work with amazing clients, attracting great talent, and taking the time to foster team culture and spirit so it’s embedded in our work products.” About fifty-five fifty-five, the data company fifty-five is a new breed of data company that helps brands like Adidas, Shiseido, and Nestlé leverage data and technology to improve marketing, advertising, and customer experience, through a combination of specialized consultancy and technology services. fifty-five was founded in 2010 by former Google executives and is now a proud member of You & Mr Jones, the world’s first Brandtech group. Headquartered in Paris, the company has a global headcount of 300 with a footprint in New York, London, Geneva, Hong Kong, Shanghai, Shenzhen, and Taipei. To learn more about fifty-five and its offering, visit here. Contact Details Kite Hill PR Kerriann Becker +1 631-235-7796 kerriann@kitehillpr.com

July 14, 2021 09:00 AM Eastern Daylight Time

CSG Supercharges Customer Engagement Solutions with Acquisition of Kitewheel

CSG

DENVER, July 14, 2021 — CSG ® (NASDAQ: CSGS), the leader in innovative customer engagement, revenue management and payments solutions that make ordinary customer experiences extraordinary, today announced the acquisition of Kitewheel, the leading provider for customer journey orchestration and analytics. The acquisition unites respective industry leaders and propels CSG into new industry verticals, unlocking a $10 billion global market growth opportunity that further extends the company’s position in customer experience management. “Kitewheel is a natural extension to CSG’s customer engagement portfolio and strengthens our presence in faster growing industry verticals like retail, financial services and healthcare, which further diversify our revenue mix and customer base,” said Alfred Binford, president of customer engagement for CSG. “Kitewheel’s expertise and established market leadership will enhance our ability to deliver greater value to new customers around the world and turbo-charge the global expansion of our customer engagement business.” According to Forrester's research on "How to Choose the Right Tech for Your CX Needs" (June 29, 2021), "[c]ustomer-obsessed firms must break down organizational silos to focus on the needs of their customers. But disparate and overlapping technology investments severely hamper their collaboration efforts.” The combination of CSG’s digital customer engagement technologies and Kitewheel’s journey orchestration and analytics SaaS technology creates a powerhouse, cloud-based, engagement platform that orchestrates real-time, contextually relevant customer experiences for leading brands. The result is a real-time interaction management platform that bridges the gap between information silos and taps into the power of unified customer interaction and behavioral data to produce meaningful, end-to-end customer journeys. “In today’s hyper-connected, hyper-personalized world, the ability to offer differentiated customer experiences can make or break a company and brand,” said Mark Smith, president, Kitewheel. “By joining the CSG family, Kitewheel brings added scale to our combined customer engagements portfolio, tying together CSG’s proven products, experiences practice, journey orchestration, analytics and communication engagement channel solutions. These real-time interaction management capabilities are unmatched in the industry and offer an end-to-end solution with the agility and intentionality companies need to wow their customers.” CSG and Kitewheel have already successfully sold and delivered multiple customer wins worldwide, including a full-suite deployment at one of the world’s largest global banks. The financial services giant turned to CSG and Kitewheel to simplify and automate its mortgage notification process and comply with various regulations. The bank increased its digital customer notifications by over 10%, reduced paper and postage costs and improved overall operational efficiency. Based on the success of the mortgage use case, the bank has since expanded the CSG-Kitewheel technology suite to other lines of business in its ongoing effort to provide optimized micro-journeys for exceptional and personalized customer experiences. Building on a successful partnership that began in 2018, this acquisition combines two industry leaders – CSG, a global leader in the Gartner Magic Quadrant for Integrated Revenue and Customer Management and Kitewheel, a leader in The Forrester Wave™: Journey Orchestration Platforms, Q4 2020 and a visionary in the Gartner Magic Quadrant for Digital Marketing Hubs. For more information on CSG’s customer engagement solutions, visit https://www.csgi.com/capabilities/customer-engagement/. # # # About Kitewheel Kitewheel empowers the world’s largest businesses to understand and improve the consumer experience with the leading customer journey management platform. Kitewheel’s innovative Customer Journey Hub orchestrates intelligent customer journeys by unifying decisions across disparate systems, touchpoints, and technologies and provides seamless customer experiences that drive real-time revenue as well as long-term loyalty. Kitewheel serves its global partner and client base from offices in Boston and London. For more information, please visit http://www.kitewheel.com and follow Kitewheel on Twitter and LinkedIn. About CSG For more than 35 years, CSG has simplified the complexity of business, delivering innovative customer engagement solutions that help companies acquire, monetize, engage and retain customers. Operating across more than 120 countries worldwide, CSG manages billions of critical customer interactions annually, and its award-winning suite of software and services allow companies across dozens of industries to tackle their biggest business challenges and thrive in an ever-changing marketplace. CSG is the trusted provider for driving digital innovation for hundreds of leading global brands, including Airtel Africa, América Móvil, AT&T, Charter Communications, Comcast, DISH, Formula 1, Hutchison 3 Indonesia, Inmarsat, Mastercard, Maximus, Microsoft, Mobily, MTN, New Leaf Service Contracts, State of California DMV, TalkTalk and Telstra. To learn more, visit our website at csgi.com and connect with us on LinkedIn and Twitter. Copyright © 2021 CSG Systems International, Inc. and/or its affiliates (“CSG”). All rights reserved. CSG® is a registered trademark of CSG Systems International, Inc. All third-party trademarks, service marks, and/or product names which are referenced in this document are the property of their respective owners, and all rights therein are reserved. Contacts: Tammy Hovey Global / North America / Asia-Pacific Public Relations CSG +1 (917) 520-2751 tammy.hovey@csgi.com Kristine Østergaard CSG Europe / Middle East / Africa Public Relations +44 (0)75 0051 8412 kristine.ostergaard@csgi.com John Rea Investor Relations CSG +1 (210) 687 4409 john.rea@csgi.com Contact Details CSG Tammy Hovey +1 917-520-2751 tammy.hovey@csgi.com Company Website https://www.csgi.com

July 14, 2021 06:30 AM Mountain Daylight Time

1 ... 218 219 220 221 222 ... 271