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CSG Xponent Unleashes the Power to Create Extraordinary Customer Experiences for Leading Brands

CSG

CSG ® (NASDAQ: CSGS) is transforming the way companies engage with customers by arming today’s leading brands with future-ready, innovative solutions that drive extraordinary customer experiences and inspire loyalty. Today the company launched CSG Xponent™, a unified, cloud engagement hub that takes uninspired customer engagements and turns them into extraordinary customer experiences. By bringing together holistic customer data, industry-leading customer journey orchestration and analytics, proven omni-channel communications and an unmatched passion for customer experience excellence, Xponent enables leading brands to impact the entire customer lifecycle from awareness to purchase and long-term retention. With CSG Xponent, companies deliver personalized, predictive and proactive customer connections that drive better business outcomes, quicker time to value and lower risk. Winning through the creation of the absolute best customer experience (CX) is the optimal way to stand out in today’s highly commoditized world. Business leaders recognize the power of customer experience, journey mapping and customer data, but most struggle to bring it all together and take meaningful action. CSG Xponent delivers a differentiated experience that overcomes data silos and the complexity of disconnected assets with an end-to-end platform that taps into real-time customer interactions across all points in the customer lifecycle. The capabilities within the Xponent platform provide advanced CX analytics that uncover insights, which can be turned into actions that make a meaningful difference at every customer touchpoint. “Businesses have been building large data warehouses and mapping journeys for years and now they’re anxious to realize more tangible benefits from their investments,” said Alfred Binford, president of customer engagement for CSG. “The window of opportunity to wow your customers is fleeting and precious, which is why companies need their technology investments to deliver immediate results at every ‘moment of truth’ in the customer lifecycle. CSG Xponent powers brands to predict and create the customer’s best next action and drive ROI for the business.” With Xponent’s industry-leading approach, companies can: Harness the power of a single, unified hub to manage all aspects of customer experience and engage with consumers in real time via their channel of choice Optimize and complement their existing technology stack, avoiding the pains of infrastructure replacement Eradicate internal silos and take data from any source to inform a unified, 360-degree customer record at scale alongside real-time analytics that drive consumer actions, deliver tangible outcomes and inspire loyalty Leverage artificial intelligence (AI) and real time interaction management (RTIM) to know their customers better than they know themselves, and determine and pursue the best next action that delivers impactful results Use preconfigured customer journeys and use cases, analytical models and packaged data libraries to hit the ground running from day one. With a robust library of customer journeys and use cases that produce tremendous results for market-leading firms, Xponent enables brands to boost customer acquisition and win in the battle for customer retention. “As companies strive to retain or reclaim customers post the pandemic, customer experience has emerged as the clear differentiator,” said to Alan Webber, program vice president, customer experience, IDC. “Product diversity and lower costs are no longer enough in this hyper competitive environment. Organizations that prioritize the customer’s experience and emotional response in their interactions have the advantage in winning and retaining the business. End-to-end technologies, which overcome customer data siloes, disparate solutions and unpredictable outcomes, are what the industry has been waiting for to truly capitalize on the potential of mastering customer experience.” In a world driven by consumers’ ever-increasing demand for improved experiences and value, the competitive stakes are high. CSG Xponent is today’s future-ready CX solution built on CSG’s nearly 40 years of trusted insight and knowledge. Xponent powers companies to get the outcomes they have been looking for with the only partner who has the executional expertise to guide them there, fearlessly. For more information on CSG Xponent, visit https://www.csgi.com/portfolio/csg-xponent/. # # # About CSG CSG is a leader in innovative customer engagement, revenue management and payments solutions that make ordinary customer experiences extraordinary. Our cloud-first architecture and customer-obsessed mindset help companies around the world launch new digital services, expand into new markets, and create dynamic experiences that capture new customers and build brand loyalty. For nearly 40 years, CSG’s technologies and people have helped some of the world’s most recognizable brands solve their toughest business challenges and evolve to meet the demands of today’s digital economy with future-ready solutions that drive exceptional customer experiences. With 5,000 employees in over 20 countries, CSG is the trusted technology provider for leading global brands in telecommunications, retail, financial services and healthcare. Our solutions deliver real world outcomes to more than 900 customers in over 120 countries. To learn more, visit us at csgi.com and connect with us on LinkedIn and Twitter. Copyright © 2021 CSG Systems International, Inc. and/or its affiliates (“CSG”). All rights reserved. CSG® is a registered trademark of CSG Systems International, Inc. All third-party trademarks, service marks, and/or product names which are referenced in this document are the property of their respective owners, and all rights therein are reserved. Contacts: Tammy Hovey CSG +1 (917) 520-2751 tammy.hovey@csgi.com John Rea Investor Relations CSG +1 (210) 687 4409 john.rea@csgi.com Contact Details Tammy Hovey +1 917-520-2751 tammy.hovey@csgi.com Company Website https://www.csgi.com

October 19, 2021 06:30 AM Mountain Daylight Time

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Pinpoint: UK startup Naurt unveils first-of-its-kind location hyper-precise tracking software that improves GPS

Naurt

Geo-location startup, Naurt, has today announced full public access to a game-changing software set to unlock the future of hyper-precise location tracking. Following a year of beta testing with a pilot group of high-profile local and international businesses and governments, Naurt has now made their first-of-its-kind software accessible to any and all businesses around the globe. The startup’s plug-and-play toolkit currently has no direct competitors and promises to deliver 45 times more accurate location data when used indoors or outdoors and across borders. Current Global Navigation Satellite System (GNSS) technology – what most people think of as GPS or SatNav – simply cannot ensure accuracy in built-up areas where even a reasonably large tree can make pinpointing an exact location impossible. Even in open spaces, industries that rely on knowing where something is in relation to something else are still using outdated technology that is good enough at best. Naurt’s software does not replace the satellite location services businesses currently use. Instead, it simply integrates seamlessly with it and fixes the problems that cause the location data to be inaccurate. Where businesses might currently be able to pinpoint a location to within around 20 metres, integrating Naurt could improve accuracy to within centimetres. Jack Maddalena, Co-founder and CEO of Naurt commented: “Naurt is making geo-location ultra precise. Standard satellite location services are no longer fit for purpose and are costing businesses and people time, money and safety. We have created the world’s first platform that is able to improve on this without the need for extra hardware. The work we are doing will be transformational for people and businesses around the world”. In a recent pilot for a large micro-mobility company, Naurt corrected location fixes by an average of 14.6 metres with a maximum correction of as much as 78 metres. Enabling their fleet with Naurt software made it possible for the company to expand into extremely built-up cities that would have previously been out of the question. There will soon be a scooter on every street corner as the micro-mobility trend builds momentum globally. However, many cities will refuse to invite these companies onto their streets if they cannot guarantee the level of safety only Naurt enablement can ensure. In practical terms, Naurt has already improved one of the largest food delivery companies in the world by 40%. Despite unprecedented growth in the last mile delivery market recently, major players still rely on location data that is miles away from accurate. Innovation has halted in similar areas such as micro-mobility, autonomous construction, drone delivery and smart city design as a result of inadequate tracking capabilities. Naurt is making waves in the micro-mobility sector, helping companies win bids through passing safety legislation and enabling them to expand into previously untouchable places. A Naurt-enabled fleet can enforce parking zones (no more scooter litter), throttle speeds in no-go zones and offer smart lane detection. Naurt has helped micro-mobility companies improve their location fixes by an average of 40% during beta testing, eliminating what is known as GNSS drift, so customers and charge teams can track scooters down to the lamp post they are leaning against. “Put simply, your on-demand food delivery service cannot accurately estimate when your pizza will arrive or guarantee that it will be hot when it does. The restaurant cannot tell how far away your driver is or whether to wait before firing up the oven. That means your driver will wait longer when they arrive at the restaurant and fit in less deliveries that evening as a result. Once your pizza is en route, you can only track its progress through vague updates like “on it’s way”, “around the corner” or “nearby” leaving you hanging out the window or loitering by the door waiting for them to get your location wrong – just like last time. But all that is about to change” added J ack Maddalena. Naurt’s mission is to unlock innovation by providing an essential enabler without which rapid progress in sectors that rely on GNSS would simply not be possible. The startup will remove a significant barrier to breakthroughs in emerging technologies and industries such as self-driving cars, automated construction, drone deliveries, last mile logistics, micro-mobility and more. Jack Maddalena said: “Naurt’s innovation enables a diverse sphere of enterprises to improve their solutions, unlock opportunities and break into new markets. We have seen the impact of our work with our customers who, through intelligent location data, are identifying revenues in ways once thought impossible. Here at Naurt, we can imagine a future where there is a new technological revolution based on location hyper-precision and we believe strongly that Naurt is the company to make this happen.” About Naurt Naurt is a location intelligence platform creating the future of geolocation mapping and tracking. Because GNSS technologies have too many limitations, Naurt's world-class team is tackling the core issue by solving problems once thought impossible. The team aspires to make the new standard tool for tracking for everyone. Naurt was founded in April 2020 in Brighton, England, by Jack Maddalena and Nicolas Slack. Jack is an entrepreneur and commercial specialist as well as the former sales director and cofounder of VRCraftworks, a company known for making one of the “10 top VR apps to download” according to The Guardian and many others publications. Nicolas Slack, Naurt CTO, is a published researcher and programmer whose vision catalysed modern acoustic-levitation, and pivoted his attention to geo-location. Under his watchful eye, geo-location technology has entered a new era of innovation! Contact Details Naurt Bilal Mahmoood +44 7714 007257 press@naurt.com Company Website https://www.naurt.com

October 19, 2021 08:00 AM Eastern Daylight Time

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Ultrahuman hires former KKR exec ahead of expansion drive

Ultrahuman

Ultrahuman, the rapidly growing metabolic fitness platform, has today appointed its first chief business officer, installing Bhuvan Srinivasan in the leadership team. This appointment comes hot on the heels of the recent $17.5m funding round as Ultrahuman aims to help over a billion people in the world improve their metabolic fitness. Bhuvan has spent over 14 years in consultancy and private equity before joining Ultrahuman. He was most recently a Director in KKR's India team where he led multiple investments in pharma, hospitals, waste management, tech and education. His key focus was to drive transformation, turbocharge growth, hire senior management, lead M&A transactions and achieve successful funding rounds and exits for their portfolio. Prior to joining KKR, Bhuvan was with Bain Capital. Prior to that he was with Bain & Company in Singapore working with businesses in Southeast Asia and across the Middle East. He holds an MBA with honors from The Wharton School of the University of Pennsylvania. Having read his undergrad and masters in Biomedical Engineering from the Johns Hopkins University, Bhuvan began his career as a research scientist working on continuous glucose monitoring at Medtronic Diabetes in Los Angeles. On his appointment to chief business officer at Ultrahuman, Bhuvan Srinivasan commented: “Life has come full circle for me in joining Ultrahuman. I began my career as a research scientist for glucose sensors for diabetes. Since then, I have benefitted from working closely with a range of businesses and people, skills that I will be able to utilise in driving the future trajectory of Ultrahuman as it scales globally. Research over the last 15 years has shown that good glucose control is important for preventing other diseases as well, including cardiovascular disease, Alzheimer’s and even cancer. I have been an avid supporter of the business over the years and am thrilled to be joining this amazing group of people who are focussed on making a huge impact.” Ultrahuman was started by Mohit Kumar and Vatsal Singhal who were also co-founders at Runnr that later merged with Zomato. Mohit is an avid cyclist, biohacker and Brazilian Jiu-Jitsu enthusiast. Vatsal is a cross fit enthusiast and biohacker. Mohit was training at one of the largest MMA Camps in the world (Tiger Muay Thai). There he observed athletes train smartly via usage of data, recovery tools and protocols. He got together with Vatsal and they came up with a vision for Ultrahuman where they can make the journey of fitness for people more personalised and impactful. “We are navigating our scale up journey and having people like Bhuvan will certainly bolster our efforts. His appointment is part of the next phase of growth and his experience in building businesses will provide the perspective and guidance Ultrahuman requires as we charter the course” said Ultrahuman Founder and CEO Mohit Kumar. The metabolic health crisis is unarguably one of the largest healthcare crises that exists today. Over a billion people in the world suffer from a metabolic health disorder which contributes to almost 85% of all chronic diseases in the world. By helping people understand how food and exercise affects their metabolic health, people would be able to make informed choices about what they eat and their activity levels. The approach is a geography / diet agnostic way to help people eat and exercise better. The Ultrahuman Cyborg wearable helps people optimize their exercise and nutrition based on glucose biomarkers. Launched in June 2021, Ultrahuman has already amassed tens of thousands of people on a waitlist whilst users rave about their experience on Twitter after using the wearable. An important biomarker like glucose can be very revealing about how a particular food item affects the user’s metabolic health by measuring the glucose response. This response is unique to an individual and it depends on various factors like their microbiome diversity, stress levels, time of the day, food ingredient quality etc. About Ultrahuman Ultrahuman is headquartered in the US and India. It is the world's most advanced metabolic fitness platform. It helps people create long-term habits and changes via instant nudges and deep health insights instead of diets and strict exercise routines. For more information and updates on Ultrahuman, please visit ultrahuman.com Contact Details Ultrahuman Bilal Mahmood +44 7714 007257 b.mahmood@stockwoodstrategy.com Company Website https://ultrahuman.com/

October 18, 2021 08:00 AM Pacific Daylight Time

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ShowStoppers to help journalists discover startups mentored, funded by Keiretsu Forum Southern California

ShowStoppers

ShowStoppers ® today announced it is partnering with Keiretsu Forum Southern California (K4Socal.com) to help journalists discover startups mentored and funded by the community of accredited private-equity and angel investors, venture capitalists, corporate and institutional investors, incubators, business leaders, entrepreneurs and universities. K4Socal.com is a region within Keiretsu Forum, a worldwide network of 54 chapters on 3 continents with capital, technology, talent, resources and deal flow that to date has invested more than $1B USD into companies – including a record 314 fundings into seed, early-stage and late-stage companies during 2020, led by life science, healthcare and medical devices, consumer products, and environmental and emerging technologies. The Southern California region of Keiretsu Forum comprises four chapters in San Diego, Westlake Village, Los Angeles and Orange County. Startups working with K4Socal may elect to meet journalists and demo new products and services at press-only events that ShowStoppers produces during CES, MWC, IFA, CEATEC and other trade shows around the world – and during the press conferences that stream on ShowStoppers TV, the digital platform that launched in April 2020. ShowStoppers TV broadcasts live and on-demand events that enable marketers, brands, startups, industry leaders, innovators and PR teams to pitch new products and engage in conversation with journalists around the world. Startups working with K4Socal may apply to participate in ShowStoppers Launchit – the pitch events that connect startups to media, distributors, retailers and buyers. Startups working with ShowStoppers may apply to participate in K4Socal roadshow and investor forums, and may qualify for access to Keiretsu deal flow, talent, technologies and other resources needed to build and grow successful ventures. The investor community of K4Socal will be invited to participate at in-person and digital ShowStoppers events. “Entrepreneurs need more than funding,” said Connie Harrell, Regional President, Keiretsu Forum Southern California. “They also need exposure with the press, marketing and promotions, to create a generous return for the investors who mentor and fund those entrepreneurs. This partnership with ShowStoppers provides that.” About Keiretsu Forum Southern California Keiretsu is a Japanese term describing a group of affiliated corporations with broad power and reach. Keiretsu Forum Southern California is a region within Keiretsu Forum, a global community of more than 3,000 accredited investor members organized around private equity funding, interlocking relationships with partners and key resources that produces the highest quality deal-flow and investment opportunities. About ShowStoppers Now in its 26th year, ShowStoppers, https://www.showstoppers.com/, is the global leader in producing press and business events spanning the U.S., Europe and Asia. Each event organizes product launches, sneak previews and demonstrations for selected journalists, bloggers, industry and financial analysts, venture capitalists and business executives. Industry leaders, innovators and startups exhibit to generate news coverage and product reviews, make new connections, promote brand and open new markets. ShowStoppers produces official press events at CE Week, IFA and NAB; partners with CTA, IFA, GSMA and CEATEC; and produces events during CES, IFA, MWC, NAB, CE Week, CEATEC and other tradeshows. ShowStoppers streams online, broadcasting live events, month after month. To learn more about how you and your company can meet the press at ShowStoppers press events in person and online at ShowStoppers TV, contact Lauren Merel, lauren@showstoppers.com, +1 908-692-6068, or Dave Leon, dave@showstoppers.com, +1 845-821-6123. Contact Details For press registration, please contact Steve Leon +1 310-936-8530 sl@showstoppers.com For Keiretsu Forum Southern California, please contact Cindy Fraley +1 949-899-4849 hello@k4socal.com Company Website https://www.showstoppers.com

October 18, 2021 10:05 AM Eastern Daylight Time

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Sangfor Launches Managed Cloud Services for Your Personalization of Digital Infrastructure

Sangfor

HONG KONG SAR - Media OutReach - 18 October 2021 - Managed cloud services are proven to provide the best digital infrastructure and platform, while allowing IT administrators to focus on revenue-generating needs. Sangfor is proud to announce the launch of the much-awaited Sangfor Managed Cloud Services at the upcoming Sangfor EPIC 2021, putting professionally managed and protected cloud services within reach of every enterprise. Sangfor Managed Cloud Services (MCS) means more personalization for both regional businesses and global enterprises. MCS provides the convenience and flexibility of public cloud, and security, control and service of private cloud. Sangfor MCS offers Infrastructure-as-a-Service (IaaS), Platform-as-a-Service (PaaS) and Security-as-a-Service (SECaaS). Customers choose to have their own dedicated cloud host, storage and networking, or choose private cloud, data and recovery services, or all of the above. Sangfor works closely with local partners across APAC, EMEA and Americas to deliver end-to-end, 24/7 managed services, simplifying and safeguarding customer’s digital transformation journey. Sangfor MCS is available at over 100 globally distributed datacenter sites and comes packed with powerful built-in security capabilities. Businesses love the easy emphasis on local and even international compliance standards. Sangfor also works closely with partner through a convenient partner portal for the ultimate professional services. Sangfor MCS Has Developed Unique Solutions Including: Elastic Compute & Storage Dedicated Compute-as-a-Service Private Cloud & Container-as-a-Service Management of critical applications and data Disaster recovery and Backup-as-a-Service Host services for on-premises HCI-based infrastructure Managed Security Services (MDR) The TCO of Sangfor MCS is 30% less than public cloud and is the solution of choice for enabling a hybrid cloud strategy with increased security and flexibility. Its cloud native security capabilities are designed to reduce overall investment on network security solutions and manpower, achieving security goals of MTTR within 5 minutes and at least 35% saving of security TCO. Sangfor MCS Partners are located across China, Indonesia, Philippines, Thailand, Italy and other regions around the world, hosting over 1,000 enterprise-level data centers for customers. Sangfor Managed Cloud Services is truly a trust-worthy and worry-free decision. Join Sangfor EPIC 2021 to learn more about Managed Cloud Services, and Sangfor’s broad range of cloud and network security solutions. Special thanks to our Sponsors INTEL and SUNDRAY for making Sangfor EPIC 2021 possible. Facebook: https://www.facebook.com/Sangfor LinkedIn: https://www.linkedin.com/company/sangfor-technologies #Sangfor #ManagedCloud #CloudComputing #ManagedCloudServices #ManagedServices Contact Details Sangfor Tanya Quan tanya.quan@sangfor.com

October 18, 2021 09:00 AM Eastern Daylight Time

Leading B2B IT Marketing Agency, BNZSA, Expands into Asia-Pacific To Deliver Truly Global Demand Generation to Clients

BNZSA

Leading B2B sales and marketing agency, BNZSA, has built on its European and Americas operations with expansion into the Asia-Pacific region to provide clients with global demand generation services. At present, all global client lead generation campaigns are being run remotely from Europe but uniquely, delivered by native language speakers. “As a consequence of the outstanding campaigns we continue to deliver for clients in EMEA and in North and South America, we are responding to overwhelming demand for us to extend our offering into the diverse and complex Asia-Pacific markets,” said Brahim Samhoud, BNZSA’s CEO. “Our clients find that the unique combination of our deep first- and third-party data and insight, digital capabilities and native language contact centre agents is simply not available to them in Asia-Pacific and have insisted that we extend our services to support their sales and marketing programmes in the region.” BNZSA, which posted 344 percent growth in Q3 2021 vs the same period a year ago, eyes expansion into Asia-Pacific as a catapult for even more impressive performance in 2022. According to The McKinsey Global Institute, Asia’s technological capabilities have expanded rapidly over the past decade. Between 2006–08 and 2016–18, Asia accounted for 52 percent of global growth in the revenue of technology companies. The region’s global share of start-up investment increased from only 16 percent in 2006–08 to 40 percent in 2017–19, accounting for 43 percent of global growth. And McKinsey asserts that the four areas where Asia has a high share of both start-up investment and strong patents are mobile services, artificial intelligence, the Internet of Things, and manufacturing equipment. “The growth opportunities in hardware and software are evident, and as clients are increasingly centralising sales and marketing budgets and focusing on global enterprise accounts, they expect the same levels of service in all regionals globally,” added Paul Briggs, BNZSA’s Director of Global Corporate Development. “Regardless of geography, our teams are able to physically qualify and route leads within hours of the lead being generated. This is practically unique in the marketplace – particularly as we bring our industry standard GDPR compliance to Asia.” About BNZSA BNZSA is a leading marketing agency specialising in tele-based demand generation with a team of 350 than who are experts in delivering qualified, sales-ready leads. It was established in 2013 and has grown rapidly over eight years. BNZSA is privately-owned, has never relied on third-party funding, and has been profitable since day one. The company is based in Madrid, Spain, and has offices in the UK, France and Morocco. It invests heavily in its agents who are all native language speakers and deliver client campaigns in 25 languages globally. In addition to the uniquely human and personal dimension of the company, BNZSA is a leader in the application of technology to underpin its value proposition. It built its own bespoke CRM platform, and is a pioneer in the use of AI, NLP and ML technologies. For more information go to: https://bnzsa.com Contact Details BNZSA Clive Savage +44 20 3739 4982 clive@bnzsa.com Company Website https://bnzsa.com

October 18, 2021 08:53 AM Eastern Daylight Time

MCR Labs Announces First Annual “Cannabis Science Fair,” Begins Accepting Submissions

MCR Labs

Massachusetts-based cannabis testing company MCR Labs will host its inaugural “Cannabis Science Fair” at The BUild Lab IDG Capital Student Innovation Center on December 11. MCR Labs is partnering with The Cannabis Center of Excellence (CCoE) and Innovate@BU to organize the event, which is billed as “an exhibition of research and progress from the institutions working to expand our cannabis knowledge.” Groups interested in showcasing their cannabis-focused work at the science fair are invited to submit abstracts and other materials to MCR Labs via https://ma.mcrlabs.com/event/the-cannabis-science-fair. “We’re extremely excited about the potential for this event,” said Melissa Kenton, MCR Labs event and outreach coordinator. “It’s been on our radar for over a year, and we cannot wait to see what our fellow cannabis scientists and innovators are ready to share with us and the community.” Submissions for the Cannabis Science Fair will be assessed by MCR Labs and their event partners and selected for inclusion based on the soundness of methodologies, their potential scientific or industry impact and how thoroughly their findings are presented. A limited number of submissions will be selected for full presentations, poster presentations and demonstrations of any devices or prototypes. Projects chosen to be exhibited at the Cannabis Science Fair and other details about the event will be announced in November. Sponsorship opportunities are available and the event will be free to the public. Please contact MCR Labs for additional information about the event and how to join. About MCR Labs: MCR Labs is one of the longest operational cannabis testing laboratories on the East coast with facilities operating in several legal cannabis markets. We are ISO/IEC 17025:2017 accredited providers of analytical cannabis product testing and R&D services committed to assisting licensed marijuana establishments, patients, researchers, entrepreneurs, and advocates. Our team of chemists and pharmaceutical scientists are dedicated to advancing public health and safety through leading-edge chemical analysis of cannabis products and offering unparalleled guidance and support for partners, regulators, and the communities we serve. For more information visit http://mcrlabs.com. Contact Details MCR Labs Joe Crinkley +1 857-230-0839 joe@mcrlabs.com Company Website http://mcrlabs.com

October 14, 2021 02:17 PM Eastern Daylight Time

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Comodo Scores 100% in Protection and Detection Tests by AV-TEST Institute

Comodo

Comodo Security Solutions today announced that Comodo Advanced Endpoint Protection scored 100% in the most recent protection and detection tests conducted by the AV-TEST Institute. Comodo Advanced Endpoint Protection (AEP) is a formidable collection of multiple security technologies wrapped in an easy-to-deploy and managed package. AEP unifies zero-day prevention with an integrated endpoint management console and its cloud-based malware analysis platform, Valkyrie, to create a security platform applicable to enterprises of any size. During July and August 2021, AV-TEST continuously evaluated 19 endpoint protection products. They focused on realistic test scenarios and challenged the products against real-world threats. Products had to demonstrate their capabilities using all components and protection layers. In the tests looking at detection of and protection against malware infections, Comodo scored: 100% in protection against 0-day malware attacks, inclusive of web and email threats. 100% in the detection of widespread and prevalent malware discovered in the last 4 weeks. With an overall score of 17.5 out of 18, Comodo received a Top Product nomination in the Corporate Endpoint Protection category. “The tests conducted by AV-TEST illustrate real-life scenarios faced by enterprise organizations,” said Fatih Orhan, EVP of Engineering at Comodo. “Comodo AEP is a comprehensive solution and, as the results of these tests illustrate, highly effective in both the detection of and prevention against malware infections. We are very pleased with these results.” About Comodo Headquartered in Bloomfield, NJ, Comodo's global development team and threat intelligence laboratories deliver innovative, category-leading security solutions for thousands of companies' endpoints, network boundaries, and internal networks. Comodo helps customers avoid breaches with groundbreaking isolation technology that neutralizes ransomware, malware, and cyber-attacks. Comodo's products provide superior security by maximizing intelligent sharing between every component of the platform. For more information, visit https://www.comodo.com/. Contact Details Comodo Nicole Baker +1 613-862-4316 nicole@bakercommunications.ca Company Website http://www.comodo.com

October 14, 2021 10:00 AM Eastern Daylight Time

Industrial Defender Delivers Industry-First OT Machine Learning Engine Using Both Network and Endpoint Data

Industrial Defender

Industrial Defender, an operational technology (OT) security pioneer, today announced another industry-first in their long line of innovations, a new OT Machine Learning (OTML) Engine. The OTML Engine is powered by Industrial Defender’s contextual OT endpoint and network data and uses the extensive Splunk Machine Learning Toolkit algorithms, to help businesses implement machine learning at scale across OT environments. As cyberattacks grow increasingly sophisticated, businesses require centralized machine learning for IT and OT environments – both of which have generally remained disparate and siloed to date – to develop stronger, more accurate data models for detecting, investigating and responding to potential threats. Consuming OT asset and network data in Splunk supports the creation of incident response playbooks specifically for these systems to enable advanced use cases like SOAR. “The centralization of machine learning is absolutely essential for it to be truly effective across any one organization – otherwise, it’s only useful for the particular system or plant in which it is currently being deployed,” said Peter Lund, Vice President of Product Management, Industrial Defender. “By marrying machine learning for both IT and OT environments in Splunk, our new OTML features enable predictive modeling and incident response for cyberattacks such as ransomware across the entire company, not just at the plant level.” To successfully implement machine learning at scale, it is important to understand normal, operating baselines so that SOC teams can automate the identification of behavioral deviations and anomalies. Simplifying this process, Industrial Defender’s OTML Engine provides the necessary contextual endpoint data that is labeled appropriately and easy to visualize from an asset-centric point of view. Key features of the new OTML Engine include: Behavioral Ransomware Detection: Detect when an asset starts exhibiting behavior that is indicative of a ransomware attack. Service and Conversation Anomalies: Detect when asset starts communication using a service(s) outside of the learned behavior for the asset or communicating with asset(s) that are outside of the learned behavior for the asset. Communication Anomalies: Detect when external inbound and outbound communications are being made with an asset that is outside of the learned behavior for the asset. Traffic Volume Anomalies: Detect when an asset is sending/receiving a volume of traffic that is outside of the learned behavior. OT Network Visualizations: Visualize asset-based network connectivity. To learn more about Industrial Defender’s OTML Engine powered by Splunk, view the solution brief here: https://www.industrialdefender.com/solution-brief-splunk-otml About Industrial Defender Since 2006, Industrial Defender has been solving the challenge of safely collecting, monitoring, and managing OT asset data at scale, while providing cross-functional teams with a unified view of security. Their specialized solution is tailored to complex industrial control system environments by engineers with decades of hands-on OT experience. Easy integrations into the broader security and enterprise ecosystem empower IT teams with the same visibility, access, and situational awareness that they’re accustomed to on corporate networks. Learn more at www.industrialdefender.com. Contact Details Industrial Defender Erin Anderson +1 617-675-4206 eanderson@industrialdefender.com Company Website https://www.industrialdefender.com

October 14, 2021 09:00 AM Eastern Daylight Time

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