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CSG Charts Global Growth, Delivering Greater Local Impact

CSG

LONDON, December 9, 2021 – CSG ® (NASDAQ: CSGS), the leader in innovative customer engagement, revenue management and payments solutions, today announced strong global growth, specifically from success in Europe, the Middle East, and Africa (EMEA). Over the past two years, CSG has grown its EMEA business with ten new customers, a new office in Riyadh, and significantly increased the number of EMEA-based employees through regional acquisitions and new hires. Last night at the annual Telecom Review Leadership Summit in Dubai, CSG’s influence and success in the region earned recognition during the 2021 Telecom Review Excellence Awards Gala. The Telecom Review Excellence Awards recognises the milestones and achievements of leading information communication technology (ICT) brands and figures. CSG was named the Most Innovative Product/Service Vendor for its cloud-first architecture, which enables new market entrants and leading brands globally to launch new digital services, expand into new markets, and create compelling experiences that capture new customers and build brand loyalty. “As we approach our 40 th anniversary, CSG remains relentlessly customer-obsessed and laser-focused on helping our customers thrive and succeed in the digital economy,” said James Kirby, head of CSG’s EMEA business. “CSG’s inventive spirit empowers us to be curious and challenge the status quo so that we can continually create the future-ready technologies our customers need. We are honoured to receive this recognition from Telecom Review for our industry-leading solutions that help companies across EMEA and beyond solve some of their toughest business challenges and do extraordinary things for their customers.” “Every day at CSG, we aspire to have a greater impact on the lives of our people and our customers,” said Patricia Elias, CSG’s chief people and places officer. “By cultivating the most globally diverse teams and fostering equitable, employee-centric programs, CSG is creating meaningful, intentional, and enriching employee experiences that empower our people to deliver innovation, category defining solutions, and exceptional experiences to our customers.” CSG’s innovative Revenue Management & Customer Engagement suites of end-to-end solutions support leading global brands with the flexible, configurable, and SaaS technologies they need to monetise and digitally enable exceptional customer experiences. Companies globally rely on CSG to deliver timely, personalised, and relevant experiences to their customers, monetise new offerings, and protect and maintain existing revenue streams whilst they focus on their business requirements. # # # About CSG CSG is a leader in innovative customer engagement, revenue management and payments solutions that make ordinary customer experiences extraordinary. Our cloud-first architecture and customer-obsessed mindset help companies around the world launch new digital services, expand into new markets, and create dynamic experiences that capture new customers and build brand loyalty. For nearly 40 years, CSG’s technologies and people have helped some of the world’s most recognizable brands solve their toughest business challenges and evolve to meet the demands of today’s digital economy with future-ready solutions that drive exceptional customer experiences. With 5,000 employees in over 20 countries, CSG is the trusted technology provider for leading global brands in telecommunications, retail, financial services, and healthcare. Our solutions deliver real world outcomes to more than 900 customers in over 120 countries. To learn more, visit us at csgi.com and connect with us on LinkedIn and Twitter. Copyright © 2021 CSG Systems International, Inc. and/or its affiliates (“CSG”). All rights reserved. CSG® is a registered trademark of CSG Systems International, Inc. All third-party trademarks, service marks, and/or product names which are referenced in this document are the property of their respective owners, and all rights therein are reserved. Contacts: Kristine Østergaard Europe / Middle East / Africa Public Relations +44 (0)79 2047 7204 kristine.ostergaard@csgi.com John Rea Investor Relations +1 (210) 687-4409 john.rea@csgi.com Contact Details Kristine Østergaard +44 7920 477204 kristine.ostergaard@csgi.com Company Website https://www.csgi.com

December 09, 2021 02:08 AM Eastern Standard Time

SullivanCotter Releases Annual Workforce Metrics Benchmark Survey Results and Offers Insight Into Health Care Workforce Structure

SullivanCotter

SullivanCotter, the nation’s leading independent consulting firm in the assessment and development of total rewards programs, workforce solutions, and technology and data products for the health care industry and not-for-profit sector, recently released results from its 2021 Workforce Metrics Benchmark Survey. The survey contains benchmark data on 10 staff level job families, including Ancillary Services, Care Management, Emergency Medical Services, Facilities Services, Financial Services, Human Resources, Information Technology, Legal and Compliance Services, Nursing, and Technical Medical Support. “Insights from this survey will arm health care organizations with essential information on how the composition and cost of their workforce compares to the market,” said James Roth, Managing Principal, SullivanCotter. “Health care organizations face unprecedented pressure as disruptions in patient volume, reductions in employer-sponsored insurance, labor shortages and rising expenses all remain key challenges. As these organizations look for better ways to optimize care delivery and improve performance, effectively managing the size, shape and architecture of the workforce is critical. By gaining an understanding of how your organization compares to industry benchmarks, you can better support operational restructuring decisions that help manage labor expenses, recognize acquisition-related cost saving opportunities, identify retirement risks, and uncover gaps in meeting your diversity objectives,” said Roth. Increased Attention on Workforce Architecture Understanding the drivers of workforce cost requires a multi-dimensional analysis that must take into consideration the interaction between three factors – the overall size of the workforce, the distribution of the workforce across career levels and the job level pay position relative to your target market. “The tension between responding to a compressed labor market and rising labor costs, and managing profitability battered by shifts in payor mix driven by the pandemic, has cast focus on the efficiency and effectiveness of the current workforce structure,” said Cathy Loose, Managing Principal, SullivanCotter. Thoughtfully defined career stages and job levels are the foundations for building a workforce architecture. SullivanCotter’s 2021 survey data indicates that almost one-quarter of titled managers do not have any staff accountability, which suggests that clarifying job definitions is a critical step many organizations miss. Then, carefully considering the desired workforce distribution within each functional area is a key pivot point that can inform the level of managerial span of control needed, define the overall size of the workforce, and influence the affordability and effectiveness of different pay philosophies. Boardroom Focus on Demographics is Accelerating There are few topics getting more attention from health care organization boards today than diversity and inclusion. Objectively, there are documented and researched benefits to expanding the representational diversity in the workforce. “In today’s constricted labor market, many organizations are focused on diversity as defined by race and gender, yet they are also revisiting legacy job requirements that may be limiting the diversity of experience, thought and skill in the candidate pool,” said Nanci Hibschman, Managing Principal, SullivanCotter. SullivanCotter’s data reveals that almost one-quarter of the active health care workforce will reach retirement age eligibility in the next ten years. While this will create a significant challenge in terms of accelerating the pace of staff replacement, the industry has a strong foundation of diversity to build upon with over three-quarters of the workforce being female and almost one-third ethnic minorities as indicated by SullivanCotter’s data. Health care organizations have a unique opportunity to lead change and influence the profile of the workforce of the future. Giving fair consideration to candidates with diverse backgrounds, experiences, knowledge, skills and abilities gives the organization the opportunity to discover new workforce combinations that may change how jobs are defined, how teams work together and how value gets created. Considerations for 2022 and Beyond As hospitals and health systems plan for what lies ahead and look to support financial sustainability and mitigate risk, organizations should consider market practices as well as their individual financial circumstances and structural definitions when determining their compensation and workforce-related actions. To support more sophisticated benchmarking and customized workforce design, SullivanCotter has developed a robust statistical analysis which integrates our extensive workforce demographic and structure data with our financial, performance and quality data. This enhanced methodology produces client-specific predictive modeling of workforce size, distribution and cost customized by job family to support large-scale workforce planning and analysis. “SullivanCotter’s 2021 Workforce Metrics Benchmark Survey reflects data collected using a rolling database model through 2020 and 2021. Due to the continued impact of the pandemic and the extremely dynamic environment, the survey data should be used thoughtfully, with appropriate context, and with sound business judgement as you plan and consider workforce management initiatives in 2022 and beyond,” said Roth. For more information on SullivanCotter’s 2021 Health Care Workforce Metrics Benchmark Survey or any other SullivanCotter surveys, please visit our website at www.sullivancotter.com, email us or contact us by phone at 888.739.7039. About SullivanCotter SullivanCotter partners with health care and other not-for-profit organizations to understand what drives performance and improve outcomes through the development and implementation of integrated workforce strategies. Using our time-tested methodologies and industry-leading research and information, we provide data-driven insights, expertise, data and technology products to help organizations align business strategy and performance objectives – enabling our clients to deliver on their mission, vision and values. Contact Details Becky Lorentz +1 314-414-3719 beckylorentz@sullivancotter.com Company Website https://sullivancotter.com

December 08, 2021 01:26 PM Eastern Standard Time

a360inc Chooses Provana to Bring Expanded e-Filing and Enhanced Data Analytics Solutions to Mortgage Default Servicing Industry

Provana

Provana, provider of the industry's first unified platform for compliance and performance management, today announced a new partnership with a360inc, to enhance and expand technology-enabled solutions to default servicing law firms. Building on both companies' extensive expertise in the legal and financial services industries, a360inc clients will benefit from expanded e-filing capabilities and advanced data analytics tools. Scott Brinkley, Chief Executive Officer of a360inc, noted, “We’re excited to partner with Provana to offer our technology clients enhanced e-filing and BI reporting capabilities. With Provana’s nationwide e-filing solutions now accessible through all a360inc applications, our clients will have seamless access to services that better position their businesses to navigate the unpredictability of the current mortgage servicing market.” “The partnership comes at a critical time for foreclosure firms, when scale and flexibility are primary concerns, given the rapidly changing economic and regulatory landscape,” said Provana Chief Executive Officer Sandeep Bhargava. “Formalizing this relationship between a360inc and Provana builds on our promise to work with SMBs to help them overcome process-intensive challenges for higher productivity and profit.” “After working with both Provana and a360inc for many years, I’m excited to see the two companies join forces,” said Jim Ward, Chief Executive Officer of ProVest. “Together, Provana and a360inc deliver a powerful combination of technology and services that can help mortgage default servicing law firms focus on their core competencies and maximize productivity and profitability.” For up-to-date information about specific implementations, contact us. Clients can also learn more about the benefits of these unique technology solutions, schedule custom demos and meet representatives from both companies during the MBA Servicing Conference in February. About Provana Provana’s SaaS-based digital operating platform is the first of its kind, giving leaders control over process-intensive operations. We serve law firms, insurance companies, accounts receivable agencies and networked enterprises in the US market that are tightly regulated by the CFPB and other authorities. Built on decades of experience in machine learning, natural language processing and business process management, Provana helps customers manage sensitive interactions, analyze unstructured data, process personal information and ensure compliance. Provana is backed by a NYC-based Fintech PE, most recently raising funds in November 2020. Learn more at www.provana.com. About a360inc a360inc is a leading technology and outsourcing services provider to the financial services, real estate, and legal industries. Based in Addison, TX, a360inc provides case management system technology and outsourcing services to law firms, title agencies, underwriters, mortgage companies and investors. Learn more about a360inc and its suite of products and services online at www.a360inc.com. About Provana Provana is a SaaS platform that gives leaders control over process-intensive operations. We serve law firms, insurance companies, accounts receivable agencies and networked enterprises in the US market that are tightly regulated by the CFPB and other authorities. Provana is built on decades of experience in machine learning and natural language processing and helps customers manage sensitive interactions, analyze unstructured data, process personal information and ensure compliance. Provana is backed by a NYC-based Fintech PE, most recently raising funds in November 2020. Learn more at www.provana.com. Contact Details Provana Britney Schaeffer +1 469-774-2409 britney.schaeffer@provana.com a360inc Amber Benson +1 469-640-0432 amber.benson@sqft.management Company Website https://www.provana.com/

December 08, 2021 11:54 AM Central Standard Time

WhatsApp customer engagement tool WATI.io raises $10m

WATI

WATI.io (WhatsApp Team Inbox), a comprehensive WhatsApp customer engagement tool for small businesses, has raised $8.3Mn in Series A led by Sequoia Capital India with participation from Surge, Base Partners and several prominent angels including Gokul Rajaram, a member of the DoorDash executive team and and board member at Coinbase and Pinterest. WATI.io has over 3,000 customers across 54 countries including India, Indonesia and Brazil. Over the last 6 months, WATI’s customer base has seen a 4x growth, revenue has grown 5x and 100 million messages have been processed. They are now a 41 member team across seven countries. With this fundraise, they have raised a total of $10M in the last six months. The funds raised will be used to bolster technology and product development by expanding product integrations. It will also be used to double the team size and improve their presence in Latin America. Messaging is the most pervasive way humans connect today. COVID-19 has shifted our lives online. Customers expect brands to serve them on channels they are most comfortable with. So, when customers are able to reach out to brands on platforms like WhatsApp that they are already familiar with, it builds a higher level of trust for the brand. While many solutions for enterprises to achieve this shift exist, tens of millions of SMBs globally are left underserved. To meet customer expectations, SMBs resort to using WhatsApp on their personal phones. This leads to bottlenecks with relevance of the support and the inability to scale. WATI.io, launched by Ken Yeung and Bianca Ho in late 2020, addresses this gap. Built on WhatsApp’s API, it helps small businesses personalize conversations with customers at scale. WATI.io helps customer support, marketing and sales teams engage with customers using a single WhatsApp number. Since brands are able to get a holistic view of customer conversations across teams, they are also able to provide a better user experience. WATI.io solely focuses on building tailored experiences on WhatsApp enabling them to quickly iterate on new features on the platform as well. “WATI’s mission is to help businesses do more with less. Our one-click integration with the most commonly used tools like Shopify, WooCommerce, etc. enables businesses to provide holistic customer experience at scale. We look to use this funding to attract world class talent to help us build this.” Ken Yeung, CEO Businesses love WATI.io because it helps improve customer satisfaction without additional workforce and in turn helps improve revenue. This is possible with automation through WATI’s low-code workflow builder without being dependent on developers. Through WATI’s API, SMBs can send programmatic personalised notifications from their system. Especially in the case of ecommerce businesses, WATI’s one-click integrations with tools like Shopify, reduces abandoned cart rate and helps increase revenues. Marketers also rely heavily on sending targeted notifications to drive sales. High growth startups are able to derive value with WATI’s suite of tools which empower them to collaborate and move fast. In addition to thousands of SMBs, WATI’s clients include Dukaan, Oppo, VU TV, Gojek, Grab, Aerostreet. “WATI is on a mission to help hundreds of millions of SMBs across the world communicate more effectively with their customers on one of the most ubiquitous messaging platforms - WhatsApp. They’ve achieved terrific growth rates this past year while breaking even, but what is more exciting is the expansive set of product possibilities in front of the company as they capitalise on the market opportunity. Sequoia Capital India is excited to deepen the partnership with Ken and Bianca in the next stage of their journey of building WATI.” Abheek Anand, MD, Sequoia India About WATI Founded in 2020 in Hong Kong, WATI.io helps companies have personalised conversations with customers at scale. Built on WhatsApp’s Business API, it is an easy-to-use customer engagement software that focuses on automation and one-click integrations to help businesses do more with less. WATI.io has been an official partner of WhatsApp since 2019, and was part of Surge 05, Sequoia India’s rapid scale up program for early stage startups. Contact Details WATI Bilal Mahmood +44 7714 007257 b.mahmood@stockwoodstrategy.com Company Website https://www.wati.io/

December 08, 2021 08:00 AM Eastern Standard Time

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Expo 2020 Dubai Enters The Metaverse World Connecting Millions Across The Physical & Digital Globally

Magnopus

From today, anyone anywhere can experience the magic of Expo 2020 Dubai with friends and family. The World Expo has teamed up with Magnopus to offer an enriching digital experience for millions of on-site and remote visitors from around the world. Expo Dubai Xplorer sets a new standard for accessibility and inclusivity to large events and expands the World Expo’s vision of ‘Connecting Minds and Creating the Future’ into the virtual world of Metaverse. The multi-player experience is available on iOS and Android powered by cloud-hosted services developed by Magnopus. Unique features include: Real-time connectivity between on-site and remote users across the physical and digital divide. One of the largest deployments in the world of persistent Cloud Anchors which allow millions of on-site visitors to experience AR spectacles aligned accurately to real world locations. A social, interactive digital twin of the 4.38km² Expo site—a living world built from the architectural files of the site and enriched with content and experiences. Uniting The Physical & Digital Users can customize their own AI-powered avatar and connect with others in real-time across the physical and digital divide. Standing on the Expo site, a visitor may see a friend from the other side of the world (viewed through the lens of their phone) as an avatar they can share experiences with, and communicate with via group creation and messaging. On-site hardware will also link the physical and digital worlds. Smart screens called “Digital World Viewers” show views of digital content to enhance the physical landscape for visitors. The desktop application is designed to mimic the capabilities of the mobile applications by connecting to the same cloud services for local content and avatar display. Augmented Reality Aligned To Real World Locations By using ARCore Cloud Anchors by Google for hundreds of location-specific activations around the site, visitors will experience entertaining and educational AR content relevant to wherever they are at Expo 2020 Dubai. AR activations including mysterious portals to far-off places, treasure hunts through history, and magical creature encounters are all aligned to real world locations with centimeter accuracy. This is currently one of the largest deployments of ARCore Cloud Anchors in the world. Geospatial authoring interfaces and global content delivery networks for updating and publishing new content in real-time enable designers to release new interactive AR experiences anywhere on the site during the run of Expo 2020 Dubai. Powered by a set of cloud-hosted services, content is automatically streamed down to the user's device when they approach a location or interact with an experience, without impacting the application’s install size. This enables users to experience any number of magical AR moments, all from a relatively small application on their device, and new or updated experiences can be pushed while the visitor is still in the app. Remote visitors can access the same AR content and experiences, over a connected digital twin of the site, via an interface similar to popular mobile games like Fortnite or Roblox. A Live, Social Digital Twin The digital twin of the Expo site covers more than 200 buildings from the world’s leading architects across a huge 4.38km 2 site, including 192 unique country pavilions. Hundreds of artists working around the world spent more than two years creating the living digital replica, enhancing it with dynamic lighting, art installations, animated experiences, and stunning spectacles. Virtual reality was used to collaboratively develop the designs and experiences so they could be tested before the physical site was even built. The visitor experience geolocates content on the site in real-time, so the digital twin has been built to a high degree of accuracy, at 1:1 scale from the architect’s CAD files, and confirmed with “as-builts”. Due to the size and detail of the site, it can’t be stored on visitor’s devices in its entirety and is streamed to visitors based on their location and proximity. The system also accounts for the performance capabilities of the visitor’s device to deliver the highest quality representation possible. Ben Grossmann, CEO of Magnopus, says, “This is the biggest space to date, connected across the physical and digital worlds. These ‘connected spaces’ are the building blocks of the new immersive web, or Metaverse. We’ve been working on these kinds of experiences and technologies for many years, and it was thrilling to take things to the next level to bring this grand vision to life with the Innovation and Future Technologies team at Expo 2020 Dubai." Rehan Asad, Chief Program Officer for Expo 2020 Dubai, says, “The Virtual Expo is an important part of delivering Expo 2020 Dubai’s promise and purpose— ‘Connecting Minds, Creating the Future ’. In 2013, Expo 2020 Dubai promised the world to host not only the best ever physical Expo but also the very best virtual Expo. That commitment and COVID-19 pandemic has challenged us to find innovative ways to share the Expo experience and content of our once-in-a-lifetime World Expo with a larger global audience who may not be able to travel from around the world. Magnopus and the wider team have unified the most innovative technologies into one integrated experience that truly brings Expo 2020’s creative vision to life in the digital and virtual world.” Daisy Leak, the project’s Executive Producer, says, “The global pandemic has affirmed that events can no longer be purely physical, or with only a perfunctory video streaming presence. By uniting 200 countries in a common experience, and making that experience available to visitors both on-site in Dubai and around the world, in an engaging and spatial context, we hope to serve as an example of what the future offers to unite people and places in a better way.” The multiplayer experience has been in development for nearly three years with world-class partners including Google, Unity Technologies, and Amazon Web Services with key contributions from: REWIND (experience design and platform development) Virtuos (3D asset development) Hexagram (quest narrative design and technology) Pinscreen (avatar technology with AI-driven face synthesis) Dog Studio (web development for Virtual Expo connected to content databases) VIM (BIM conversion technology) Terahard (activation development) Activated Realities (activation development) Source Sound (audio design and development) Expo Dubai Xplorer is available to download now on iOS and Android. About Magnopus Founded in 2013, Magnopus creates experiences and technologies that unite the physical and digital worlds. Magnopus is known for its continuous innovation in the entertainment industry; its Emmy-nominated VR projects; its role as a leader in virtual production through its groundbreaking work on Disney’s The Lion King (2019); and its pioneering work in AR. This year Magnopus acquired REWIND, a UK spatial design and innovation company, to further its mission to merge the physical and digital and lay the foundation for the new immersive web. About Expo 2020 Dubai From 1 October 2021 to 31 March 2022, Expo 2020 Dubai welcomes visitors from every corner of the globe to join the making of a new world, as it brings together the planet in one place to reimagine tomorrow @ www.virtualexpodubai.com With the purpose of ‘ Connecting Minds, Creating the Future’, Expo 2020 is the world’s most impactful global incubator for new ideas, catalysing an exchange of new perspectives and inspiring action to deliver real-life solutions to real-world challenges Expo 2020 is the biggest cultural gathering in the world, presenting a visually striking and emotionally inspiring 182 days, as more than 200 participants – including nations, multilateral organisations, businesses, and educational institutions, as well as millions of visitors – create the largest and most diverse World Expo ever Expo 2020’s sub themes of Opportunity, Mobility and Sustainability inspire visitors to preserve and protect our planet, explore new frontiers and build a better future for everyone For six months, Expo 2020 is be a must-visit family destination, with thousands of events, amazing exploratory experiences, and free entry for children up to age 18 Expo is committed to building a more equitable and just world for everyone, while keeping visitors safe by following the latest guidance of the world’s leading medical, science and health experts Expo 2020 is the first World Expo to take place in the Middle East, Africa and South Asia (MEASA) region, located on a 4.38 sqkm site adjacent to Al Maktoum International Airport in Dubai South Built with a meaningful and measurable long-term legacy in mind, the Expo site will transform into District 2020 – a model global community that will rethink the cities of the future – after Expo 2020 closes its doors Contact Details Clear Andrew Graham +1 646-385-0189 asg@agencyclear.com Rewind Jude Forbes +44 1727 261007 jude@rewind.co Company Website https://www.magnopus.com/

December 07, 2021 02:00 PM Eastern Standard Time

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Midtown Community Health Center to Accept Mobile Driver’s Licenses for Pharmacy Purchases at Ogden Location

GET Group North America

GET Group North America and The Utah Driver License Division (DLD) jointly announced today that the Midtown Community Health Center of Ogden will now accept mobile driver’s licenses (mDLs) for pharmacy transactions as part of the state’s mDL pilot. Utah is the first state in the U.S. to pilot an mDL that is fully compliant with international standards that ensure citizens can use their mDL globally as a legal form of identification. Mobile driver’s licenses provide a contactless “Tap & Go” ID transaction. Authenticating a patient’s ID without the need for a physical credential or their mobile device to change hands increases safety for both the pharmacist and their patient. Additionally, a mobile driver’s license gives an mDL holder greater control over their identity data than can be achieved with physical cards. While traditional physical identity documents provide verifiers access to all the citizen’s personal information, mobile ID utilizes data minimization which allows the mDL holder to only share the data required to complete the specific transaction. “When it comes to pharmacy transactions, it is essential that we can ensure an ID has not been tampered with so that only the intended recipient is obtaining the prescribed medications,” said Braden Mitchell, pharmacy director, Midtown Community Health Center. “We’re excited to be working with the state of Utah and GET Group North America to embrace the future of Mobile IDs and ensure we’ll be able to best serve our patients, protect their privacy, and reduce fraud.” Utah’s ISO 18013-5-compliant mDLs are an optional, trustworthy, official, government-issued driver’s license/ID on a mobile phone. The DLD e-signs the data and puts it under the control of the citizen, to be used via electronic transfer – a “Tap & Go” or “Scan & Go” interaction. Pharmacists (or any verifier) can authenticate eSignatures to immediately ensure the data is authoritative and not tampered with. “We’re excited to see the mDL ecosystem – both in Utah and nationally – continuing to grow and we’re very pleased to have Midtown Community Health Center participating in the state’s pilot,” said Alex Kambanis, Managing Director of GET Group North America. “We look forward to working with Utah DLD to support the clinic with technology to securely, contactlessly and unequivocally confirm IDs for pharmacy purchases.” Citizens are invited to enroll for their own mDL on Wednesday, December 15th from 3-6pm at the Midtown Community Health Center Ogden clinic (2240 Adams Ave in Ogden Utah). A valid Utah driver’s license is required for mDL registration. Midtown Community Health Center of Ogden offers patients of all ages and backgrounds comprehensive primary healthcare services including well care, prenatal care, pediatrics, immunizations, women’s health, geriatrics, and treatment for acute and chronic illnesses. It is one of 13 Federally Qualified Health Centers (FQHCs) across the state. About GET Group North America GET Group North America and its partners develop, manufacture, and implement end-to-end solutions for secure physical and mobile credentials that enable government agencies, motor vehicle departments, municipalities law enforcement organizations, and other entities to leverage the latest in secure identity management technologies. From photo ID cards, driver licenses and passports, to mDLs and mIDs, GET Group NA delivers advanced issuance, verification and personalization capabilities that prevent identification fraud, accommodate diversified customer needs, and support the future of ID use cases. Contact Details SVM Public Relations Jordan Bouclin +1 401-490-9700 jordan.bouclin@svmpr.com Company Website https://getgroupna.com/

December 07, 2021 10:01 AM Eastern Standard Time

CSG SYSTEMS INTERNATIONAL ADJUSTS CONVERTIBLE DEBT CONVERSION RATE FOR 2016 CONVERTIBLE NOTES AS A RESULT OF DIVIDEND

CSG

CSG ® (NASDAQ: CSGS) today announced that as a result of its fourth quarter dividend of $0.25 per share on its common stock, it will adjust the conversion rate for its outstanding 4.25% Senior Convertible Notes issued in March 2016 (the “2016 Convertible Notes”). The adjustments are made in accordance with the terms of the Indenture Agreement. CSG’s 2016 Convertible Notes (Unrestricted CUSIP Number 126349 AF6) mature on March 15, 2036 and the original $230,000,000 aggregate principal amount remains outstanding. Effective December 2, 2021, the conversion rate for the 2016 Convertible Notes has been adjusted to 17.7621 shares for each $1,000 in principal amount of 2016 Convertible Notes (equivalent to a conversion price of approximately $56.30) per share of CSG common stock. About CSG CSG is a leader in innovative customer engagement, revenue management and payments solutions that make ordinary customer experiences extraordinary. Our cloud-first architecture and customer-obsessed mindset help companies around the world launch new digital services, expand into new markets, and create dynamic experiences that capture new customers and build brand loyalty. For nearly 40 years, CSG’s technologies and people have helped some of the world’s most recognizable brands solve their toughest business challenges and evolve to meet the demands of today’s digital economy with future-ready solutions that drive exceptional customer experiences. With 5,000 employees in over 20 countries, CSG is the trusted technology provider for leading global brands in telecommunications, retail, financial services and healthcare. Our solutions deliver real world outcomes to more than 900 customers in over 120 countries. To learn more, visit us at csgi.com and connect with us on LinkedIn and Twitter. Copyright © 2021 CSG Systems International, Inc. and/or its affiliates (“CSG”). All rights reserved. CSG® is a registered trademark of CSG Systems International, Inc. All third-party trademarks, service marks, and/or product names which are referenced in this document are the property of their respective owners, and all rights therein are reserved. Contacts: John Rea Investor Relations CSG +1 (210) 687 4409 john.rea@csgi.com Contact Details Tammy Hovey +1 917-520-2751 tammy.hovey@csgi.com Company Website https://www.csgi.com

December 07, 2021 06:30 AM Mountain Standard Time

Jock MKT User Turns $20 Into Over $110,000 Through the “Stock Market for Sports”

Jock MKT

Jock MKT (Jock Market), the company turning sports into a stock exchange, announced one of its users has accumulated $113,420 in lifetime net winnings on its platform. Drew Heinl of Columbus, Ohio gradually accumulated his winnings since joining Jock MKT in October 2020. As of Dec. 7, 2021, he has executed over 15,000 trades in cash markets for the NFL, NBA, NHL, MLB, and PGA Tour. “Netting six figures on Jock MKT has been a ride I could have never imagined,” said Heinl. “Unlike traditional sports betting where outcomes are binary, Jock MKT allows me to use my skill and knowledge of sports in a way where I’m growing my wealth gradually and limiting my risk with regular guaranteed payouts. This wasn’t an overnight instant success. I worked hard. But I’ve had an absolute blast doing it.” Heinl is not the only Jock MKT super-investor creating his own “bull market” on the platform. Five users have executed over $1 million worth of trades and several are close to joining Heinl in the $100,000+ Jock MKT club. “We love following the journey of Drew and so many of our other users who have seen incredible returns on Jock MKT,” said Tyler Carlin, CEO of Jock MKT. “We offer a platform where you can start with a small deposit and grow it into a significant amount of money over time.” Available in 35 U.S. states, Jock MKT’s main differentiator is its cash market format – this unique offering gives users more flexibility and optionality versus typical daily fantasy contests. Users can join at any time and for any dollar amount. They can buy and sell shares of athletes in real-time, cash out early by selling to another user in-game or hold to the end and receive fixed Jock MKT payouts tied to final player rankings based on overall fantasy scoring. Each cash market starts with an “Initial Player Offering,” or an IPO, where users have their first opportunity to bid on shares before any contest. About Jock MKT Headquartered in Boston and launched in 2020, Jock MKT ( JockMKT.com ) is a skill-based fantasy gaming platform where users can make real money – every minute, every second, of every game. Inspired by a traditional stock exchange, Jock MKT allows users to buy and sell shares of athletes in real-time. Jock MKT was co-founded by Tyler Carlin and investors include Left Lane Capital, Will Ventures, Ryan Moore, Brandon Adams, Benjie Cherniak, Tim McSweeney, and Alumni Ventures Group. Available in the U.S. in 35 states, Jock MKT offers gaming options for events tied to the NFL, NBA, MLB, NHL, and PGA Tour. Contact Details Eric Nemeth nemeth@ericpr.com Company Website https://jockmkt.com/

December 07, 2021 08:09 AM Eastern Standard Time

U.S. Sees Sharpest Rise in Independent Workforce in More Than 50 Years

MBO Partners

MBO Partners released its 11th Annual State of Independence in America report, the country’s longest-running end-to-end study of the American independent workforce. In the year of the Great Resignation, there was a record-breaking 34% surge in people choosing independent work. This segment jumped from 38.2 million in 2020 to a whopping 51.1 million in 2021. “This year may be remembered as the seminal moment when work forever changed,” said Miles Everson, CEO of MBO Partners. “An undercurrent that has been simmering reached a boiling point when people were forced out of the office and into alternative work arrangements. This is the largest shift we have seen in the workforce in decades.” Below are five trends revealed in this year’s data report. Workers cut the cord on fixed locations. Freed from the confines of working in a single onsite location, many took remote work on the road. The number of digital nomads rose from 10.9 million in 2020 to 15.5 million in 2021, a 42% increase. Most of the nomads were traditional workers, but the number of independent digital nomads rose 15%, from 4.6 million in 2020 to 5.3 million in 2021. Collaborators are the new colleagues. Independents refer work and share the load with other independents. Twenty-five percent find assignments through other independents. And in the past 12 months, 25% of full-time independents said they had teamed up with independent workers or microbusinesses in their work, up from 19% in 2020. Collaboration is even higher for independents in the creator economy with over half (55%) reporting that they are teaming up with other content creators on projects. Even independents are haunted by the 1%. The U.S. has long been seen as a two-tier economy, with those at the very top thriving while many at the bottom struggle. We see this effect replicated in the independent workforce with those having in-demand skills and credentials able to charge a premium for their work. Inflation drives moonlighting 2.0. The rising cost of living and the loss of payroll jobs is driving more people to supplement their income with independent work. Part-time and occasional independents are the fastest-growing portion of the independent workforce. For those who became part-time independents in the past year, 73% cited supplementing their income as the reason. Platforms become independent launching pad. As independent work has become more mainstream, we have seen a rise in businesses that facilitate this way of work. Online platforms and marketplaces are powerful facilitators that let independents find work, learn new skills, and explore new markets. The trajectory of these platforms has been one of the most powerful growth stories in this survey. In 2011, only 3% of independents reported using an online talent platform in the previous 12 months. But in 2021, an impressive 40% said they had done so in the past year. And an even higher number – 43% – said they planned to use an online talent platform in the coming 12 months. For more information or to obtain a copy of the 11th annual State of Independence report, please visit https://www.mbopartners.com/state-of-independence/. About MBO Partners® MBO Partners is a deep job platform that connects and enables independent professionals and microbusiness owners to do business safely and effectively with enterprise organizations. Its unmatched experience and industry leadership enable it to operate on the forefront of the independent economy and consistently advance the next way of working. For more information, visit mbopartners.com Contact Details Karen Swim +1 586-461-2103 karen@wordsforhirellc.com Company Website https://mbopartners.com

December 07, 2021 08:00 AM Eastern Standard Time

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