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CSG Supercharges Customer Experience with Launch of Industry-Specific Customer Engagement Solution, CSG Xponent Ignite

CSG

CSG® (NASDAQ: CSGS) empowers companies to build unforgettable experiences that make it easier for consumers and businesses to connect with, use, and pay for the products and services they value most. To propel proactive customer experience (CX), CSG today launched CSG Xponent™ Ignite, a customer engagement solution built from industry-specific expertise that enables businesses to quickly deploy, engage and deliver quantifiable experiences aligned with their goals. “Companies are frustrated with spending millions of dollars on generic CX tools that don’t produce the outcomes they were sold on. Generating ROI on CX initiatives is what businesses need and what we offer with CSG Xponent Ignite,” said Eric Carrasquilla, president, customer engagement, CSG. “CSG’s expertise is driving differentiated digital experiences for consumers and patients. Xponent Ignite raises the customer experience bar by delivering industry-tailored, pre-built customer journeys with pre-configured integrations that personalize and automate the most important customer touchpoints to drive immediate value to the consumer and achieve faster ROI.” "Even with the growing number of deployments, few companies, if any, have mastered the art of delivering a great customer experience. Organizations need easy access today and to be able to connect the dots between programs to realize business results,” said Mila D’Antonio, principal analyst, Omdia. “CSG Xponent Ignite takes the guesswork out of journey orchestration and simplifies it for the end user at scale and with speed.” By leveraging CSG Xponent Ignite, businesses can: Prove and build their CX business case, understand their CX maturity, illuminate ways to generate ROI, and help define a solid CX strategy to drive desired business and customer outcomes. Speed time to value with 80+ industry-specific, pre-built journeys that quickly orchestrate the most important customer interactions to elevate customer satisfaction, drive customer loyalty, spark upsells, and lead to faster ROI. Connect with ease and remove data silos by leveraging an API library with 100+ pre-configured integrations to streamline and seamlessly connect to your existing tech stack without ripping and replacing the current IT infrastructure. CSG Xponent Ignite empowers companies within the telecommunications, financial services, retail, and healthcare industries to personalize customer journeys through use cases for acquisition, support, growth, and retention. The catalog of journeys is based on best practices across these industries and expertise from orchestrating 50 billion omnichannel interactions around the globe. With Xponent Ignite, healthcare providers can enhance patient care with real-time digital communications such as care plan adherence notifications and appointment reminders. Financial institutions can drive mortgage loan application completions with proactive, personalized reminders and real-time status updates. Retailers can hyper-personalize and target offers to customers in the right channel and at the right time to convert purchases. Communication service providers can retain customers with a promotion roll-off journey. For more information on CSG Xponent Ignite and how it can take your customers’ experiences to the next level, visit https://www.csgi.com/products/xponent/ignite/. # # # About CSG CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. Our customer experience, billing and payments solutions help companies of any size make money and make a difference. With our SaaS solutions, company leaders can take control of their future, and tap into guidance along the way from our more than 5k-strong experienced global CSG services team. Want to learn more about how to be a change maker and industry shaper like our 1,000-plus clients? Visit csgi.com to learn more. Copyright © 2022 CSG Systems International, Inc. and/or its affiliates (“CSG”). All rights reserved. CSG® is a registered trademark of CSG Systems International, Inc. All third-party trademarks, service marks, and/or product names which are referenced in this document are the property of their respective owners, and all rights therein are reserved. Contacts: Jordy Spitale Public Relations +1 (504) 615-8820 Jordy.Spitale@csgi.com John Rea Investor Relations +1 (210) 687-4409 John.Rea@csgi.com Contact Details Tammy Hovey +1 917-520-2751 tammy.hovey@csgi.com Company Website https://www.csgi.com

October 19, 2022 07:25 AM Mountain Daylight Time

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How $BKYI Is Growing Globally -- Check Out This Interview With Alex Rocha, Managing Director, EMEA At BIO-key

BIO-key International, Inc.

Contact Details Catalyst IR- William Jones, David Collins +1 212-924-9800 BKYI@catalyst-ir.com Company Website https://www.bio-key.com/

October 19, 2022 09:00 AM Eastern Daylight Time

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Clean Room Primer Group Releases White Paper at Inaugural Event in New York City During Advertising Week

Clean Room Primer

For more information and to register for the upcoming events, click here. The Clean Room Primer Group has released its initial piece of educational material – a co-authored white paper covering clean room taxonomy and definitions, use cases, and a look at the future. Clean Room Primer - A Definitive Guide for Marketing is a guide for marketers, agencies, and publishers to formulate and evaluate their plans for using data clean rooms with the intention of enhancing their odds for success. The white paper is the topic at the group’s inaugural event, held today in New York City during Advertising Week. It can be downloaded here. Use cases and data management practices in the Clean Room Primer cover topics such as campaign measurement and attribution; audience insights, planning segmentation, activation and analysis; and monetization of first-party data. “Data clean rooms are an incredibly complex new addition to the tech stack, and one that is also central for all stakeholders in the marketing industry to understand. With factors like privacy regulations, measurement, attribution and third-party data usage evolving, those who are not well versed with how to use data clean rooms will quickly be left behind and will find it much harder to derive value from digital marketing efforts,” said Rich Sobel, Founder and CEO at Marcato Solutions and Founding Member of Clean Room Primer. “The goal of the Clean Room Primer is to provide marketers, agencies and publishers with data clean room knowledge and know-how to empower them to feel confident about implementing best practices to yield successful results.” The Clean Room Primer was authored by a group of industry leading experts invested in seeing the marketing industry transition to new privacy realities. They include: Adam Gelles, CEO, The B2B Marketing Company Devon DeBlasio, Vice President, Product Marketing, InfoSum Ellen Oppenheim, Founder, Oppenheim Media Consulting John Baronello, VP Digital Transformation, Cardinal Path (Merkle) Michael Shearer, Senior Director, Digital Innovation and Strategy, Claravine Mike Moreau, co-Founder and COO, Habu Rich Sobel, Founder and CEO at Marcato Solutions Sam Shapiro-Klein, Director, Marketing, Identity, Neustar Veronica Luik, Director, Strategy and Market Intelligence, LiveRamp Following this event, The Clean Room Primer will commence a Roadshow in major cities throughout Q4 2022 including Chicago, San Francisco and Los Angeles where leading practitioners will share real-world insights on why and how to use data clean rooms for marketing and advertising. The Clean Room Primer Roadshow dates: New York City on October 18 @ New York Marriott Downtown (9:00 - 11:00 AM ET) Chicago on November 2 @ Chicago Marriott Magnificent Mile (4:00 - 7:00 PM CT) San Francisco on November 10 @ The W San Francisco (4:00 - 7:00 PM PT) Los Angeles on December 6 @ The Huntley Hotel Santa Monica (9:00 - 11:00 AM PT) About The Clean Room Primer Group The Clean Room Primer is an ad-hoc consortium of advertising industry executives with a shared mission of providing marketers, agencies, and publishers with a reliable and expert source on data clean rooms, their use and implementation best practices. Helping the industry prepare for a new privacy landscape. Inaugural participating companies include Habu, LiveRamp, InfoSum, Claravine, Kite Hill Public Relations, Marcato Solutions, The B2B Marketing Company, Neustar and Merkle. For more information, visit CleanRoomPrimer.com and follow on LinkedIn and Twitter. Contact Details Maggie Stasko cleandata@kitehillpr.com

October 18, 2022 09:00 AM Eastern Daylight Time

An Eclectic Ecosystem: Learn About The Society Pass (NASDAQ: SOPA) With COO, Pamela Aw-Young

Society Pass Incorporated

Contact Details Dennis Nguyen: Founder, Chairman & CEO +1 877-440-9464 dennis@thesocietypass.com Company Website https://thesocietypass.com

October 18, 2022 09:00 AM Eastern Daylight Time

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Ready for Ron Announces National Student Director

Ready for Ron

Ready for Ron, the only credible independent group working to Draft Florida Governor Ron DeSantis to run for President, announced a new initiative to engage college students, as activists and volunteers, in support of the official national petition to draft Ron DeSantis to run in 2024. ‘Young Americans Ready for Ron’ led by Dylan Dean, will build a nationwide network of student activists to actively engage their fellow students and their local communities as part of the growing national movement in support of a Presidential run by Governor DeSantis. Dean, a student at Montana State University served as a multi-State Chair for the renowned student activist movement Young Americans for Liberty (running five states at once) and is a tireless advocate on and off college campuses. Dean’s experience in grassroots organizing and action has helped him build a national network of Young Americans ready to engage in electoral activism. “My generation is Ready for Ron to continue defending freedom and liberty - just as he has done in Florida – but on the national stage. Since the onset of the COVID-19 pandemic, Governor DeSantis refused to kowtow to the radical Left, keeping the Sunshine State open for business and rejecting the impulse to impose onerous mask and vaccine mandates on citizens of the state. It revealed true bravery and respect for liberty, and that's why I support him now," Dylan Dean said. “By choosing guidelines over mandates, Governor DeSantis has given hope to college students like myself, who can now look to 2024 with newfound optimism that he will win the White House,” Dean continued. For those still in the college system or who just left it, we know what a broken system looks like and how important it is to solve the problems. Only strong leadership can get that job done.” “We are thrilled to have Dylan involved with this effort,” stated Ready for Ron Chief Political Strategist Ed Rollins. We need more younger people involved to grow a powerful apparatus nationwide to draft and elect Ron DeSantis for President. Their future and ours depend on it.” Since its launch in late May, Ready for Ron has enlisted nearly one hundred thousand supporters, generated significant media attention, and run hundreds of ads to convince Ron DeSantis to run for President. Ready for Ron has emerged as the only credible independent organization in support of a Ron DeSantis candidacy. Americans are encouraged to sign the petition at ReadyForRon.com to draft Ron DeSantis to run in 2024. ### Contact Details Dan Rene +1 202-329-8357 dan@readyforron.com Company Website https://www.readyforron.com/

October 18, 2022 08:45 AM Eastern Daylight Time

Rembrandt’s Famous Masterpiece Available In 8,000 Pieces (NFTs)

Curzon PR

Now, everyone has the opportunity to own a digital piece of one of Rembrandt’s most celebrated works, The Night Watch (1642). The painting has been divided into 8,000 pieces, which are available in the form of NFTs (non-fungible tokens) — a digital certificate of ownership. Not only will the sale of NFTs be a milestone step in making Rembrandt ownership accessible for all, but owners will also be granted exclusive access to the new, and soon to be open, MetaRembrandt Museum — the only place in the world where all the paintings of Rembrandt van Rijn can be found remastered, digitally restored to their original state, and in high definition. The Night Watch NFT initiative is the result of a collaboration between the Rembrandt Heritage Foundation and blockchain innovators HODL Finance. It was announced on the first anniversary of the death of world-renowned Rembrandt expert, Professor Dr Ernst van de Wetering, who worked tirelessly to preserve Rembrandt's collection and make it accessible for current and future generations. Professor van de Wetering made his life’s work to trace, authenticate and preserve all of Rembrandt’s works. His legacy with The Rembrandt Heritage Foundation was to have Rembrandt’s full art collection digitised and remastered, ensuring it remains immortalised. He even recreated the pieces from The Night Watch that were cut off in 1715 and feared lost forever. Jess Muntenaar, COO at HODL Finance, said: “We are proud that together with The Rembrandt Heritage Foundation, we have digitally reconstructed and captured Rembrandt’s paintings in high definition, and made them accessible to everyone through blockchain ownership. Digitising art is not a replacement for the real thing, but rather a way to preserve art, make it available to everyone, and ensure that Rembrandt will always be there for future generations.” NFTs cannot be copied, replaced or subdivided, ensuring absolute security and authenticity. Every NFT is recorded in a database (a blockchain) and can be stored for as long as the owner wishes, or sold. An owner of one of the 8,000 pieces of the Night Watch automatically becomes a founder of the MetaRembrandt Museum. Founders have lifetime access to the museum, and can also ‘rent out’ their NFT, which not only provides a return on investment, but also gives other art lovers the opportunity to gain access to this highly exclusive digital venue. Pim Slager, co-founder of The Rembrandt Heritage Foundation, says: "The MetaRembrandt Museum is the only place where people can view all the paintings of Rembrandt together and in high definition. I feel honoured that we can now share the life's work of Rembrandt van Rijn with the whole world." For more information and to register to own a piece of The Night Watch, visit www.metarembrandt.com. About HODL Finance The Hodl Finance ecosystem is designed to continue to fuel innovative projects. By providing funding, community and expertise for a wide range of forward-thinking initiatives, Hodl Finance believes that our future should not be determined by Big Tech, but rather by creators and communities. Put the power where it belongs and let the community share in the benefits. For more information, images or interview requests, please contact: Saiansha Panangipalli saiansha@curzonpr.com Or Gina Hollands gina@curzonpr.com T: +44 (0)7801 258 392 Contact Details Curzon PR Gina Hollands gina@curzonpr.com Company Website https://www.metarembrandt.com/

October 18, 2022 08:34 AM Eastern Daylight Time

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Halloween Thrills Can Be Good for Your Mental Health & Reduce Stress of Daily Living

The Chicago School of Professional Psychology

During a time when many of us are anxious about daily living, the thrill of a Halloween fright might alleviate some stress, according to Dr. Michele Nealon, Psy. D., President of The Chicago School of Professional Psychology. “There’s a psychological release from knowing that we can overcome our fear and enjoy the feeling of being exposed to crisis or threat in a safe environment,” she said. “This could be exactly the kind of release we need from our daily stresses—even if it’s just for a few moments.” “When you visit a haunted house or watch a horror movie, there’s a rush of adrenaline, endorphins and dopamine,” Dr. Nealon added. “This rush is translated by our brain into feelings of euphoria, satisfaction and empowerment when the fear subsides. We get a sense of relief and well-being.” Thrill seekers who test their own limits can also reinforce bonds with others when this experience is shared, according to Dr. Nealon. But there is a downside to Halloween that Dr. Nealon warns about. “When we mock the disadvantaged, the mentally ill, those with special needs, or anyone with a perceived difference, we contribute to stigma and discrimination which makes it even tougher for people living with adversity. This Halloween, and always, be mindful that there are those around you who are struggling—they need your support, your kindness, and not your taunts.” “Today, we have enough real fear and anxiety in our daily lives. Halloween frights can be an appropriate way to release some of the pent-up tension in our bodies so that we can better tackle the actual challenges we face,” she said. “At the same time, it’s a time to reflect on how we, as a society, need to focus on how to better serve those most in need of our support and kindness, understanding that this is an important step to community wellness for all of us,” Dr. Nealon said. Contact Details The Chicago School of Professional Psychology Vivien Hao, Public Relations Manager +1 323-893-4743 vhao@thechicagoschool.edu

October 17, 2022 01:00 PM Pacific Daylight Time

BOO! Home Repair Doesn't Have to be Scary!

YourUpdateTV

We love Halloween but what can really give a homeowner a fright is when your house starts making creepy sounds or smelling funny. Not everyone is a repair expert, so how do homeowners know when they need to call an expert? Recently, Mark Dawson, President and Chief Executive Officer of Authority Brands’ Trade Brands, conducted a satellite media tour to share tips that can help consumers make sure their house is in tip-top shape and safe for family and friends this spooky season and beyond. A video accompanying this announcement is available at: https://youtu.be/3DMbh3PDuno Like a regular health check-up, a home maintenance schedule is important for every house's upkeep. Continuing to check on your appliances, heating and cooling, plumbing, and electrical systems will help prevent breakdowns, save money, and keep your home looking its best. It is important to prepare your home for the colder season ahead, to be mindful of those creepy sounds and smells, and to identify and repair any home issues that could cause larger problems for your home and family in the future. No matter what age you are, flickering lights will make you feel uneasy. While most reasons behind flickering lights are nothing to be concerned about, others could mean there’s a bigger issue in the house’s electrical system that could be a safety hazard for you and your family. According to the U.S. Fire Administration, house fires will occur in over 1 million American homes each year, so it’s important to get to the root of the problem sooner rather than later. In fact, one of the main causes of house fires is loose wiring. And loose wiring can present itself as flickering lights. If that’s the case, you’ll need a complete diagnostic to assess the danger and what needs to be addressed. A Mister Sparky electrician will not only try to fix the immediate problem of the flickering light but will inspect the home thoroughly to ensure that there are no loose wires anywhere else in the home. For more info or to request an appointment with your local Mister Sparky visit mistersparky.com. If you hear pipes rattling, thuds when you turn off a faucet, or gurgling sounds in the drain, then your plumbing system might need to be checked. When your plumbing system is working properly, you don't have to think about it. Water comes in, water and waste get removed – that's the end of the story. Unfortunately, things don't always go so smoothly. Sometimes, the plumbing can break down – noisily. When in doubt, call in a qualified plumber to diagnose your noisy pipes and get your plumbing system flowing in peak condition again. Give your local Benjamin Franklin Plumbing a call for any plumbing questions or visit benjaminfranklinplumbing.com for more info. When it comes to your home’s cooling and heating system, the majority of the time you’ll forget it’s there, as new and modern HVAC units are pretty quiet. However, you might come across the occasional clicking or funky smell that might make you think twice about what’s going on with your system. If your air conditioner is making any of these noises - squealing/screeching, rattling, buzzing, clicking, hissing, whistling, humming, cracking, or banging - it is best to consult with a trained, certified HVAC technician to pinpoint the issue and offer you the best advice for fixing the sound. Be sure to call the experts at your local One Hour Heating & Air Conditioning whenever you need fast, reliable service or visit onehourheatandair.com. About Mark Dawson: Mark Dawson, President and Chief Executive Officer of Authority Brands’ Trade Brands, including Benjamin Franklin Plumbing, Mister Sparky Electric, One Hour Heating & Air Conditioning, and STOP Restoration. since February 2022, Chief Operating Officer since July 2019, and a director since April 2020. Mr. Dawson is based in Phoenix, Arizona. Mr. Dawson also has been co-owner of DTRT, LLC from December 2015 to August of 2022. This entity operated two Hand & Stone Massage and Facial Spas located in Arizona. Mr. Dawson was the co-owner of DRTCA, LLC from January 2017 to October 2020 which operated one Hand & Stone Facial Spa located in California. From January 2014 to July 2017, Mr. Dawson served as President and Chief Executive Officer of Franz Branz, LLC d/b/a Bluefrog Plumbing and Drain, LLC, and its affiliates in Phoenix, Arizona. About Authority Brands: Authority Brands is the premier residential services franchising platform providing services from the property line to the roof line. Authority Brands' companies include 12 leading home service franchisors: America's Swimming Pool Company, Benjamin Franklin Plumbing, The Cleaning Authority, Color World Painting, DoodyCalls, Homewatch CareGivers, Mister Sparky, Monster Tree Service, Mosquito Squad, One Hour Heating and Air Conditioning, STOP Restoration and Woofie's. Together, these brands provide home services through approximately 860 franchise owners across North America. Authority Brands, which is headquartered in Columbia, Maryland, is dedicated to supporting individual franchise owner growth with a full suite of marketing, technology, and operational support, allowing them to focus on providing exceptional service to homeowners. Please visit www.authoritybrands.com for more information. About Mister Sparky: Mister Sparky is the #1 largest consumer electrical franchise, offering premium residential services in more than 100 cities across the U.S. Experts at safeguarding homes against potential hazards, the company’s licensed electricians are highly trained and provide customers with installation, repair and replacement services in a fast and reliable manner. America’s On-Time Electrician® is part of Authority Brands, the parent company to leading home service brands across the plumbing, HVAC, electrical services, residential cleaning, at-home care, swimming pool repair and maintenance, tree care, restoration, pet waste removal, and pest control services sectors. For more information, visit www.mistersparky.com and www.authoritybrands.com. About One Hour Heating & Air Conditioning: With more than 370 locations, One Hour Heating & Air Conditioning is the #1 largest HVAC service provider in the United States. With comfort and convenience a top priority, the company offers an extensive line of products and services, including maintenance, installation and repair, that keeps HVAC units running at peak performance year-round. One Hour Heating & Air Conditioning is part of Authority Brands, the parent company to leading home service brands across the plumbing, HVAC, electrical services, residential cleaning, at-home care, swimming pool repair and maintenance, tree care, restoration, pet waste removal, and pest control services sectors. For more information, visit www.onehourheatandair.com and www.authoritybrands.com. About Benjamin Franklin Plumbing: Founded in 2001, Benjamin Franklin Plumbing currently operates more than 260 locations across North America. With an emphasis on customer satisfaction, the company’s highly trained and licensed plumbers offer a full range of plumbing services that meet the highest industry standards including, installation, repair and replacement. The Punctual Plumber is part of Authority Brands, the parent company to leading home service brands across the plumbing, electrical services, residential cleaning, at-home care, swimming pool repair and maintenance, tree care, restoration and pest control services sector. For more information, visit www.benjaminfranklinplumbing.com and www.authoritybrands.com Contact Details YourUpdateTV +1 212-736-2727 yourupdatetv@gmail.com

October 17, 2022 01:00 PM Eastern Daylight Time

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New Zealand’s International Border Has Reopened: What’s New in New Zealand

YourUpdateTV

No matter the length of the stay, one thing is for certain: visitors to New Zealand will never run out of places to see. Following the country’s reopening after the COVID-19 pandemic, Tourism New Zealand has recently launched a brand-new campaign, “If You Seek,” inviting international visitors to unleash the seeker within. Recently, Sarah Handley, General Manager Americas and Europe at Tourism New Zealand, conducted a satellite media tour to discuss this campaign and share ideas to help curious travelers plan a trip of personal discovery and long-term growth. A video accompanying this announcement is available at: https://youtu.be/ujl2MnugTms “If You Seek,” the country’s first global campaign post-pandemic, is designed to warmly welcome all visitors who are willing to embrace New Zealand’s distinctive values of manaakitanga (a deep expression of hospitality and reciprocal understanding/connection) and kaitiakitanga (guardianship and care for the environment), positioning the destination as a place to nourish and transform. With two main islands, 13 national parks, and dozens of diverse cities, there are plenty of New Zealand attractions and activities to choose from. Explore golden coastlines fringed with native pōhutukawa trees, follow walking trails to waterfalls hidden in beech forests, or cycle through gently rolling vineyards. For those after New Zealand's famous adventure activities and extreme sports, seekers can choose from bungy jumping, jet boating, skydiving, or zip-lining. Or relax and take it easy at beautiful hot pools, cultural attractions, and art galleries. Travelers can book a flight to New Zealand online or via local travel agents to enjoy stunning landscapes and meet friendly locals. From the west coast, it’s easier and quicker to fly to New Zealand than it is to go to some popular destinations in Europe. If visiting from the East Coast, fly through Chicago or New York, as the flight is worth the journey. Tourism New Zealand’s airline partners Air New Zealand, American Airlines, United Airlines, and Hawaiian Airlines offer direct flights to New Zealand from seven U.S. cities - Los Angeles, San Francisco, Dallas, Houston, Chicago, New York, and Honolulu. Most international flights arrive into Auckland Airport, located in the northern part of the North Island. Christchurch, Wellington, Rotorua, Queenstown, and Dunedin airports also receive a small number of international flights. Find out more about New Zealand airports. For help booking New Zealand flights, contact 100% Pure New Zealand Specialists – these are locally-based travel agents around the world who have completed special training with Tourism New Zealand to increase their knowledge of the country. They understand the best ways to get around and can recommend accommodation, activities, and tours to help make New Zealand holidays unforgettable. To find out more about New Zealand and the “If You Seek” campaign, visit NEWZEALAND.COM/US/ About Sarah Handley: Sarah Handley joined Tourism New Zealand in 2019 bringing over 20 years’ global experience in consumer-led businesses and senior marketing roles for high profile multinational companies such as Hasbro, Mattel and Electronic Arts. In her role as General Manager Americas & Europe, Sarah leads in-market teams in Los Angeles and London to promote New Zealand as the ultimate visitor destination across the region. This involves overseeing the insights-led development and implementation of integrated consumer and trade campaigns, as well as leveraging global and local stakeholder relationships to ensure effective delivery of the organization strategy. Originally from New Zealand, Sarah is passionate about building global consumer brands and is committed to enriching New Zealand’s communities, environment, and economy through the contribution of international tourism. Contact Details YourUpdateTV +1 212-736-2727 yourupdatetv@gmail.com

October 17, 2022 01:00 PM Eastern Daylight Time

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