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Cooper Standard Named to Newsweek’s America’s Most Responsible Companies 2023 List for Fourth Consecutive Year

Cooper Standard

Cooper Standard (NYSE: CPS) is pleased to announce that it has been named to Newsweek’s list of America’s Most Responsible Companies 2023 for the fourth consecutive year. This prestigious award is presented by Newsweek and Statista Inc., the world-leading statistics portal and industry ranking provider. America’s Most Responsible Companies were selected based on publicly available key performance indicators (KPIs) derived from CSR Reports, Sustainability Reports and other reports, as well as an independent survey. The KPIs focused on company performance in the environmental, social and corporate governance areas, while the independent survey asked U.S. citizens about their perception of company activities related to corporate social responsibility. The final list, which can be viewed on Newsweek’s website, recognizes the top 500 most responsible companies in the United States, spanning 14 industries. Cooper Standard has been included on the list of most responsible companies in the United States since its inception four years ago. “It is an honor to again be recognized in Newsweek’s America’s Most Responsible Companies list,” said Jeffrey Edwards, chairman and CEO, Cooper Standard. “Cooper Standard’s commitment to addressing ESG issues makes our team, partnerships and business stronger as we continue developing innovative products and systems to address our customers’ ever-changing needs.” Cooper Standard offers insights into the ESG topics considered most important by the Company’s stakeholders through an annual corporate responsibility report that covers the Company’s progress toward world-class performance and actions to elevate value for all stakeholders. In its latest report, “TOGETHER,” the Company incorporated new goals for renewable energy and waste reduction, along with a focus on climate change risks and impacts. This report also shares progress on its long-term goals supporting key ESG material topics. The Newsweek recognition serves as further validation of Cooper Standard’s commitment to ethical business practices. Earlier this year, the Company was again recognized by Ethisphere, a global leader in defining and advancing the standards of ethical business practices, as one of the 2022 World's Most Ethical Companies. About Cooper Standard Cooper Standard, headquartered in Northville, Mich., with locations in 21 countries, is a leading global supplier of sealing and fluid handling systems and components. Utilizing our materials science and manufacturing expertise, we create innovative and sustainable engineered solutions for diverse transportation and industrial markets. Cooper Standard's approximately 23,000 employees are at the heart of our success, continuously improving our business and surrounding communities. Learn more at www.cooperstandard.com or follow us on Twitter @CooperStandard. ### CPS_G Contact Details Media Contact Chris Andrews +1 248-596-6217 candrews@cooperstandard.com Company Website https://www.cooperstandard.com/

December 08, 2022 08:30 AM Eastern Standard Time

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'Tis the Season-ally Inspired Holiday Menus at Firebirds Wood Fired Grill

500NewsWire

Charlotte, NC ( 500NewsWire ) -- Firebirds Wood Fired Grill introduces new holiday lunch and dinner menus just in time to make any celebration a memorable one this holiday season. From hand-cut wood-fire grilled NY Strip, and certified Duroc pork chop with cognac cream sauce, to Bananas Foster Bread Pudding for dessert, Firebirds’ limited time scratch-made menus are available now through January 3. Firebirds Wood Fired Grill is known for its signature hand-cut steaks and fresh seafood hand-fileted in-house and seared over locally sourced hickory, oak, or pecan wood on Firebirds’ exposed wood-fired grill. Firebirds’ seasonal Lunch Menu includes suggested wine pairings, and features: NY Strip (10oz.) BLT butter / choice of side Suggested wine pairing: Decoy Cabernet Sauvignon Parmesan Crusted Mahi Coal-roasted tomato-basil sauce / “loaded “ember-grilled corn / fresh asparagus Suggested wine pairing: Decoy Chardonnay Lump Crab Cakes Bold remoulade / wonton slaw / seasoned steak fries Suggested wine pairing: Firebirds Private Label Chardonnay Guests can enhance their entrées by adding: Lump Crab Cake Lobster Mac & Cheese Dessert Bananas Foster Bread Pudding Vanilla bean ice cream / spiced pecans / crispy cinnamon-sugar tortilla Firebirds’ seasonal Dinner Menu includes suggested wine pairings, and features: NY Strip (14oz.) BLT butter / choice of side Suggested wine pairing: Decoy Cabernet Sauvignon Tomahawk Prime Pork Chop Wood-grilled, certified Duroc pork chop / cognac cream sauce / red wine-poached apples / green chile mac & cheese Suggested wine pairing: Acrobat Pinot Noir Parmesan Crusted Mahi Coal-roasted tomato-basil sauce / “loaded “ember-grilled corn / fresh asparagus Suggested wine pairing: Decoy Chardonnay Lump Crab Cakes Bold remoulade / wonton slaw / seasoned steak fries Suggested wine pairing: Firebirds Private Label Chardonnay Guests can enhance their entrees by adding: Lump Crab Cake Lobster Mac & Cheese Dessert Bananas Foster Bread Pudding Vanilla bean ice cream / spiced pecans / crispy cinnamon-sugar tortilla Many of the restaurant’s dishes are created using fresh seasonal ingredients. Gluten-sensitive menu items, such as Grilled Tenderloin Salad, Wood Grilled Salmon, and Parmesan Mashed Potatoes, are also available. Firebirds offers catering, online ordering for ToGo and delivery options. In addition, Firebirds is offering a holiday gift card promotion. For every $100 in gift cards purchased in-store or online, guests will receive $20 in “bonus cards.” This special offer is available now through December 31st and “bonus cards” are valid for redemption from January 1 through February 9, 2023. For more information visit firebirdsrestaurants.com/gift-cards/. Firebirds Wood Fired Grill’s FIREBAR® offers an impressive array of seasonal cocktails, craft beer, bourbon, after-dinner drinks, Firebirds’ private label wine, hand crafted mocktails and more. Popular specialties include Wine Down Mondays, and happy hour in the FIREBAR® and on the Patio every Monday through Friday from 4PM – 7PM. Happy Hour times vary. Visit FirebirdsRestaurants.com to make a reservation, order ToGo online, or register to become a member of Firebirds’ Inner Circle and be the first to hear about upcoming events, promotions, new menu items and exclusive offers. Members receive a gift for joining and a gift for their birthday. About Firebirds Wood Fired Grill Firebirds Wood Fired Grill, a polished casual American restaurant, is an energetic twist on the traditional grill featuring a boldly flavored menu in a stylish, fire-centric atmosphere. Signature menu items include hand-cut steaks and fresh seafood hand-fileted in-house and seared over locally sourced hickory, oak, or pecan wood on Firebirds’ exposed wood-fired grill. Complementing its inviting dining room, a patio with seasonal comforts and the award-winning FIREBAR® are additional gathering spaces inside the restaurant. Firebirds has been named one of ten ‘Breakout Brands’ by Nation’s Restaurant News, and the 2022 Diners’ Choice Winner awarded by OpenTable. Firebirds supports sustainability efforts and partners with Alex’s Lemonade Stand Foundation, having surpassed $3 million raised for childhood cancer research through the sale of fresh-squeezed lemonade. To become a member of Firebirds Inner Circle, order ToGo online or to make a reservation visit firebirdsrestaurants.com. Contact Details Firebirds Wood Fired Grill Lesley Gamwell +1 404-309-6915 lgamwell@rountreegroup.com Company Website https://firebirdsrestaurants.com/

December 07, 2022 08:59 AM Eastern Standard Time

CleverTap Unveils RenderMax

CleverTap

CleverTap, the World's #1 Retention Cloud today unveiled RenderMax – a proprietary technology that can increase mobile push notification render rates up to 90% on low-end Android devices. Push notifications have the power to increase customer retention rates anywhere from 3 - 10 times. Most marketers just focus on their push notification delivery rates, but a “delivered" notification that doesn't render on the user’s device is a wasted effort. For those who equate delivery and rendering as equal, render rate is the percentage of the number of push notifications the end user received (and were rendered) on the user’s device compared to the total number of push notifications that were sent. All Chinese OEM devices use a custom variant of the stock Android OS. To optimize battery consumption, these OS variants are configured to bypass the Google/Firebase push delivery service, resulting in low delivery rates and even lower render rates. RenderMax gives CleverTap customers a significant competitive advantage as they can now engage users they could not before and elevate the ROI from their push campaigns. This is especially true for devices that are in battery saver mode or cannot be reached due to inactivity. “RenderMax is a testament to our continued commitment towards product development and innovation. Low render rates stifle the true potential of mobile push notifications. We are confident that with RenderMax, brands will be able to harness the full power of push notifications. What’s interesting is that we are offering RenderMax to all customers at no additional cost to any brand that wants to try it out.” said Anand Jain, Co-Founder & Chief Product Officer, CleverTap. Betterhalf, India's first and only marriage super app was provided an early access to RenderMax and their push notification render rates more than doubled! Shankar Krishnamurthy, Group Product Manager, Betterhalf said, “At Betterhalf, mobile push notifications are critical for our business. With CleverTap’s innovative RenderMax solution our push notification render rates have skyrocketed to 85%.” RenderMax powers up the render rates of customers’ push notifications, amplifies the push notification reach, and maximizes user engagement. Enhancing the reach of push notifications can help CleverTap customers lower costs, increase engagement and conversion rates, and reduce churn. “The CleverTap platform has a great breadth of capabilities, and this innovative mobile push solution will certainly help them stay much ahead of the competition,” Shankar added. CleverTap RenderMax works with Android OEMs such as Oppo, Xiaomi, Vivo, One Plus, POCO, Realme, and Samsung. About CleverTap CleverTap is the World's #1 Retention Cloud that helps app-first brands personalize and optimize all consumer touch points to improve user engagement, retention, and lifetime value. It's the only solution built to address the needs of retention and growth teams, with audience analytics, deep-segmentation, multi-channel engagement, product recommendations, and automation in one unified product. The platform is powered by TesseractDB™ - the world’s first purpose-built database for customer engagement, offering both speed and economies of scale. CleverTap is trusted by 1500 customers, including Gojek, ShopX, Electronic Arts, TED, English Premier League, TD Bank, Carousell, AirAsia, Papa John’s, and Tesco. Backed by leading investors such as Sequoia India, Tiger Global, Accel, and CDPQ the company is headquartered in Mountain View, California, with presence in San Francisco, New York, São Paulo, Bogota, London, Amsterdam, Sofia, Dubai, Mumbai, Singapore, and Jakarta. For more information, visit clevertap.com or follow on LinkedIn and Twitter. Forward-Looking Statements Some of the statements in this press release may represent CleverTap's belief in connection with future events and may be forward-looking statements, or statements of future expectations based on currently available information. CleverTap cautions that such statements are naturally subject to risks and uncertainties that could result in the actual outcome being absolutely different from the results anticipated by the statements mentioned in the press release. Factors such as the development of general economic conditions affecting our business, future market conditions, our ability to maintain cost advantages, uncertainty with respect to earnings, corporate actions, client concentration, reduced demand, liability or damages in our service contracts, unusual catastrophic loss events, war, political instability, changes in government policies or laws, legal restrictions impacting our business, impact of pandemic, epidemic, any natural calamity and other factors that are naturally beyond our control, changes in the capital markets and other circumstances may cause the actual events or results to be materially different, from those anticipated by such statements. CleverTap does not make any representation or warranty, express or implied, as to the accuracy, completeness or updated or revised status of such statements. Therefore, in no case whatsoever will CleverTap and its affiliate companies be liable to anyone for any decision made or action taken in conjunction with the information and/or statements in this press release or any related damages. Contact Details Sony Shetty sony@clevertap.com Company Website https://clevertap.com/

December 07, 2022 05:07 AM Eastern Standard Time

Travelers Institute and Cambridge Mobile Telematics Release Educational Guide to Help Curb Distracted Driving

YourUpdateTV

The Travelers Institute, the public policy division of The Travelers Companies, Inc. (NYSE: TRV ), recently released “ Every Second Matters®: Reducing Distracted Driving, One Voice at a Time,” an educational guide published in partnership with Cambridge Mobile Telematics (CMT), the world’s largest telematics company. “The guide highlights new statistics that show how risky driving behaviors, such as speeding and texting behind the wheel, accelerated during the pandemic,” said Joan Woodward, President of the Travelers Institute and Executive Vice President of Public Policy at Travelers. “Throughout the report, we provide an eye-opening account of the dangers of distraction and arm drivers with important resources for staying safe on the road.” The Every Second Matters guide outlines steps motorists can take to improve their driving habits, including: · Adopt a professional driver’s mindset: Hands on wheel, eyes on road, mind on driving. · Don’t be a distraction: According to the 2022 Travelers Risk Index, nearly 80% of drivers make or take calls while driving, so avoid becoming the distraction – don’t call or text employees, family members and friends while they are on the road. · Activate “Do Not Disturb”: Use this setting while driving to silence notifications and avoid distractions. · Speak up: Let risky drivers know of their dangerous behavior and encourage others to do the same when they are passengers in a car. · Get feedback: Consider enrolling in a telematics program that provides feedback as well as incentives for driving safely. The report also highlights the benefits of telematics programs. Data from CMT shows that drivers who open their telematics app more than three times a week are 65% safer and 57% less distracted than those who don’t. “Telematics programs are changing behaviors and reducing distractions on the road,” said Ryan McMahon, Senior Vice President of Strategy at CMT. “By joining a telematics program, drivers are learning about their habits and improving roadway safety for all. Consumers are seeing these benefits, and telematics programs are more popular than ever as a result.” Other key findings from CMT include: · More than 35% of car trips involve some type of phone distraction. · More than 35% of distracted driving happens over 50 mph. · The most distracted drivers are 2.2 times more likely to crash than the least distracted drivers. Through the Every Second Matters distracted driving education initiative, the Travelers Institute publishes materials and hosts events that encourage drivers, passengers, cyclists and pedestrians to play an active role in changing roadway behaviors. To learn more about the Travelers Institute and read the Every Second Matters educational guide, visit travelersinstitute.org. About Cambridge Mobile Telematics Cambridge Mobile Telematics (CMT) is the world’s largest telematics service provider. Its mission is to make the world’s roads and drivers safer. The company’s AI-driven platform, DriveWell®, gathers sensor data from millions of IoT devices — including smartphones, proprietary Tags, connected vehicles, dashcams, and third-party devices — and fuses them with contextual data to create a unified view of vehicle and driver behavior. Companies from personal and commercial auto insurance, automotive, rideshare, smart cities, wireless, financial services, and family safety industries use insights from CMT’s platform to power their risk assessment, safety, claims, and driver improvement programs. Headquartered in Cambridge, Massachusetts, with offices in Budapest, Chennai, Seattle and Tokyo, CMT serves millions of people through 80 programs in 18 countries, including 21 of the top 25 US auto insurers. For more information, visit cmtelematics.com. About the Travelers Institute The Travelers Institute, the public policy division of The Travelers Companies, Inc., engages in discussion and analysis of public policy topics of importance to the insurance marketplace and to the financial services industry more broadly. The Travelers Institute draws upon the industry expertise of Travelers’ senior management as well as the technical expertise of many of Travelers’ underwriters, risk managers and other experts to provide information, analysis and solutions to public policymakers and regulators. Travelers is a leading provider of property casualty insurance for auto, home and business. For more information, visit Travelers.com. Contact Details YourUpdateTV +1 212-736-2727 yourupdatetv@gmail.com

December 06, 2022 04:33 PM Eastern Standard Time

Secro Wins Approval from the International Group of P&I Clubs

SECRO

The International Group of P&I Clubs (the Group) added Secro as an approved electronic bill of lading provider. Established in 2021, Secro is an independent technology company helping buyers and sellers of bulk commodities to digitize their core business workflows and optimize working capital. Approval by the Group ensures that liabilities arising in respect to the carriage of cargo under such paperless trading are covered. The legal documentation and terms of use associated with the use and operation of Secro system, as well as the Secro electronic bill of lading, were reviewed and approved by the Group. Secro, which is a proud member of BIMCO, provides a frictionless digital trade documentation platform that is safe, trustable and seamless. The customer is onboarded to the Secro platform with a nimble click-through process and can collaborate with its trading partners in minutes. Internal due diligence is simplified by robust yet concise terms of use and conditions of carriage. Further, the Secro platform enables the customer to invite its trading partners on the platform, for free, just by sharing a secure link at any given stage of the transaction, allowing unprecedented flexibility. Secro Co-Founder and CEO, Michele Sancricca stated: “Our customers asked us to build a platform to easily create securely exchanged electronic bills of lading with anyone in the world without the need for cumbersome private agreements. This innovative approach delivers the ease of adoption that legacy providers did not achieve.” Truly viable electronic bills of lading, able to replace traditional paper-based documents, has been a chimera for decades. Thanks to Secro proprietary technology’s compliance with the latest digital trade laws, for the first time the adoption of electronic bills of lading really offers speed, security and cost savings. With Secro’s ease of use, and the Group’s approval, traders, shippers, banks and ship owners can digitally transact with confidence. Sancricca wants the maritime community to appreciate that this is just the beginning for Secro. “Secro E-bill of lading is only the first product we are launching in this arena. Customers will find in Secro a one-stop-shop to digitize their end-to-end trade workflows.” At SHIPPINGInsight 2022, Secro received the organization’s Innovation Award by securing the most support from investors and shipowners in the SHARK TANK. Secro is currently available to selected customers with the public launch expected during Q1 2023. For more information on the company go to Secro. Contact Details Morgan Marketing & Communications Carleen Lyden Walker +1 203-260-0480 c.walker@morganmarketcomm.com Company Website https://secro.io/

December 06, 2022 10:38 AM Eastern Standard Time

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News Release

Are You Confident About Your Vehicle’s Repairs?

AutoTech IQ

Many car owners dread making an appointment with auto repair shops because they feel unprepared to carry on a discussion with the service adviser about the need and cost of repairs. That lack of preparation creates unease over whether to even go to the shop for fear of being ripped off. AutoTechIQ.com was created to make car owners overcome that initial fear by being preeducated and confident about what symptoms and related fixes are typical for their specific vehicle type and compare the visible and audible symptoms their vehicle shows with images, videos and descriptions in articles. A typical example is a squealing noise while driving. How Does Preeducation Make Me Confident? By preeducating yourself before a meeting with the shop, you’ll ensure that you have the proper details to share with a service adviser. For example, if your car starts emitting oil-like odors, you can browse through AutoTechIQ and find articles that cover oil-related issues, such as “Why does my car smells like burning oil?” Then, by reading the article’s content and comparing the images and videos with your vehicle’s symptoms, you’ll rule out potential problems and their fixes. Note that AutoTechIQ’s articles feature images, videos and sound representations of typical issues that point to specific symptoms. There, you’ll also find information about certain vehicles’ years, makes and models that commonly portray these symptoms and the usual faulty parts involved. Get the knowledge you need and share it with your go-to auto shop; this will make a discussion about the service’s budget more transparent and precise. What Is the Best Approach When Engaging the Service Adviser? Often, shops focus on fixing the symptom and send you back on the road. That approach implies less money spent on an individual visit but adds up over time. Tell the service adviser about the symptom and ask for a digital vehicle health inspection, which will give you the entire vehicle’s state of health. The best approach when dealing with a service adviser during car service is to ask for a digital vehicle health inspection. This type of inspection aims to make you aware of your car’s current condition and future risks; it creates a state of health for your car. This approach focuses on saving you money in the long run by showing your vehicle’s “possible upcoming issues” and how impactful they can be for your wallet and your safety. Why Repairs Based on the State of Health Save You Money Once the state of health information is in your hands, showing in red, yellow and green and substantiated with images and videos and notes what your vehicle’s health is, you can engage the service adviser in what needs to be done now (red), can be deferred (yellow) and is in mint condition (green). Certified AutoTechIQ shops follow a process guaranteeing a comprehensive report, which lets you budget the current and upcoming repairs. If the shop is certified the digital vehicle health inspection is called a Digital Auto Checkup. More specifically, the state of health record shows, in color-based categories, what type of risk your vehicle has. The colors identify as: Red: Needs urgent assessment Yellow: Can be deferred Green: Mint condition at the time of inspection This is also substantiated with images, videos and notes to clarify the condition as much as possible. When taking your car to a certified AutoTechIQ shop, you’ll have education-focused service. The state of health they offer will be a comprehensive report where you’ll budget the current and upcoming repairs confidently. Note that for AutoTechIQ-certified shops, the term you can use for this inspection is Digital Auto Checkup. Why Is It Important to Ask for a Digital Auto Checkup? Many auto repair shops listen to your concern and immediately provide a solution. When you go to any doctor for a symptom checkup, does the doctor immediately diagnose you? Typically they don’t do that unless you are in the emergency room. Instead, they’ll check your vital signs, test your blood and conduct other testing procedures. The same goes for your vehicle during car service. First, you establish baseline health before addressing the main symptom. The vehicle’s bill of health is called Digital Auto Checkup or Digital Vehicle Health Inspection. What Do You Get From AutoTechIQ as a Car Owner? The majority of car owners dread the appointment at an auto repair shop. To counter that, the shops in AutoTechIQ ’s network put your education and professional service as top priority. Additionally, the shops you’ll find in AutoTechIQ’s business directories follow these criteria: The business has at least 100 Google reviews with an average score higher than 4.5 out of 5. A digital vehicle health inspection is consistently relied upon to examine the health of your vehicle and covers at least 35 topics. The documentation of mint and problem conditions uses images and videos to give you complete transparency. Contact Details AutoTech IQ AutoTech IQ +1 866-678-8505 support@AutoTechIQ.com Company Website https://www.autotechiq.com/

December 05, 2022 04:02 PM Eastern Standard Time

As EV Manufacturers Look To Reduce Fire Hazards, Electrovaya Aims To Offer The Safest Lithium Ion Battery In The Industry

Electrovaya Inc.

As electric vehicles (EVs) from Tesla Inc. (NASDAQ: TSLA), General Motors Co. (NYSE: GM), Ford Motor Co. (NYSE: F) and Stellantis NV (NYSE: STLA) catch fire in the wake of Hurricane Ian, manufacturers have placed renewed urgency on finding safer, less fire-prone batteries to power their EVs. The outbreak of EV fires mirrors the aftermath of Hurricane Sandy in 2012 when over 300 EVs manufactured by Fisker Inc. (NYSE: FSR) caught fire in Newark, New Jersey. To address those serious safety issues, Electrovaya Inc. (OTCQB: EFLVF) has spent decades refining its proprietary Infinity Battery platform to offer one of the safest lithium-ion batteries on the market. Here’s what sets its technology apart from the rest. Solving Lithium Ion Battery Safety Issues Remains An Industry Wide Challenge Leading EV battery suppliers like LG Energy Solution Ltd. (KRX: 373220), Panasonic Holdings (OTCMKTS: PCRFY) and Contemporary Amperex Technologies Co. Ltd. (SHE: 300750) have been working hard to improve the safety of their technology but still face regular recalls. That’s because lithium-ion batteries are fire-prone by nature. The liquid electrolyte that the battery’s charge flows through is a highly flammable solvent.While certain design features can help minimize safety and fire risk, defective materials, damage, or the gradual degradation of materials with time can all make the battery more vulnerable to failure. Electrovaya’s Infinity Battery Aims to Set the Standard for Safety in Lithium Ion Technology To make its Infinity Battery platform as safe as possible, Electrovaya uses a pouch cell design with a proprietary electrolyte optimized to withstand high temperatures and a unique woven ceramic separator that can withstand extreme heat. That design ensures multiple levels of thermal protection to decrease the likelihood of a fire while the pouch cell design offers a final stop-gap safety measure to contain any fire within the sub-module where it ignited, thereby preventing flames from escaping the enclosure. In addition to the safe design of the battery cells themselves, Electrovaya has developed its own cloud-based Battery Management System that monitors battery health, temperature and charging state to anticipate repairs and maintenance needed as well as automatically shut down the battery when it detects unsafe conditions. It’s features like these that helped the battery successfully pass safety testing to receive UL 2580 certification, an industry safety standard for EV batteries. The technology, having already been used to power about 20,000 Daimler smart cars, Electrovaya says batteries with the Infinity Technology has had zero safety incidents to date, making them one of the few lithium ion battery platforms have no known safety incidents. About Electrovaya Inc. Electrovaya Inc. (TSX: EFL) (OTCQB: EFLVF) is a pioneering leader in the global energy transformation, focused on contributing to the prevention of climate change by supplying safe and long-lasting lithium-ion batteries without compromising energy and power. Electrovaya is a technology-focused company with extensive IP, designs, develops, and manufactures proprietary lithium-ion batteries, battery systems, and battery-related products for energy storage, clean electric transportation, and other specialized applications. Company's Infinity line of batteries is focused on commercial vehicles and its Solid State Technology under Development is focused on passenger vehicles. To learn more about how Electrovaya is powering mobility and energy storage, please explore www.electrovaya.com. This post contains sponsored advertising content. This content is for informational purposes only and not intended to be investing advice. Contact Details Jason Roy +1 905-855-4618 jroy@electrovaya.com Company Website http://www.electrovaya.com

November 30, 2022 08:00 AM Eastern Standard Time

News Release

Alarmed By Frequent Car Smells? AutoTechIQ Can Help You With That

AutoTech IQ

Bad smells are an age-old problem that affects cars to this day, regardless of how modern they are. Although bad car smells are evident, they can be tricky to track down.. So, we’ll share tips to help you detect the bad smell’s root cause in your car and assist you in getting rid of it. Can I eliminate the smell myself? AutoTechIQ suggests that any odd odor coming from the car needs a professional inspection. An analysis of millions of work orders across North America reveals that the problem is commonly more critical than it appears. Taking your car for a Vehicle Health Inspection is highly recommended; this professional procedure shows a snapshot of your vehicle’s health status, pointing to any damage and smell sources. Visit AutoTechIQ.com and use the shop selector to find the best-suited shop in your area. Shops have three certification levels that you can choose from: Certified, Recommended, and Good Standing. You can find easy-to-digest educational content about car smells and how to fix them on AutoTechIQ.com. And don’t worry, you won’t have to read technical lingo and jargon; we make it friendly. What are the most common car smells? We list common problematic car smells below. If you're experiencing any of those, visit AutoTechIQ.com and find the article that matches your experience. Then, send it to your trusted auto repair shop for reference. My Car Smells Like Burning Oil My Car Smells Like Burning Plastic My Car Smells Like Burning Rubber My Car Smells Like Rotten Eggs What other symptoms should I look for? A distinct smell is often the most dominant symptom, but it might not be the only one. For example, a failed serpentine belt pulley makes a burnt rubber odor and can make a noticeable noise. Reoccurring problems are especially concerning, and it is important to describe the context of these issues to your trusted auto repair shop. Knowing the problem's characteristics helps the professional eliminate up to 90% of the potential root causes, saving you a lot of money for unnecessary diagnostics or repair. What should be my budget when taking my car to an auto repair shop? Traditionally, most car owners follow the service interval recommendation provided by their trusted auto repair shop or just go to the shop when problems arise. Most of the time, the latter is the most expensive way of taking care of your vehicle since it adds to each visit’s cost. Using a preventive maintenance plan from your trusted auto repair shop opens opportunities to discuss future expenses or deferred services. You can start budgeting for future expenses and still save money because preventive maintenance is significantly more cost-effective than paying the repair cost when problems occur. Condition-based inspections take the preventive maintenance concept even further. Your auto repair shop conducts a vehicle inspection every time you drop off your vehicle. The results are compared to previous inspection diagnostics to determine wear and tear patterns. Based on those patterns, the shop discusses the best course of action with you. Why is it important to ask for a Digital Auto Checkup? Many auto repair shops listen to your concern and immediately provide a solution. But, in comparison, when you go to any doctor for a symptom checkup, does the doctor immediately diagnose you? Typically, they don’t do that unless you are in the emergency room. Instead, the doctor will order a vital signs check, blood draw, and other testing procedures. The same goes for your vehicle during car service. First, you establish baseline health before addressing the main symptom. The vehicle’s bill of health is called “Digital Auto Checkup” or “ Digital Vehicle Health Inspection.” What do I get from AutoTechIQ as a car owner?? The majority of car owners dread the appointment at an auto repair shop. To counter that, the shops in AutoTechIQ ’s network put education and professional service as top priorities. Additionally, the shops you’ll find in our business directories meet these criteria: The business has at least 100 Google reviews with an average score higher than 4.5 out of 5. A digital vehicle health inspection is consistently relied upon to examine the health of your vehicle and covers at least 35 topics. The documentation of mint and problem conditions uses well-documented images and videos to give you complete transparency. Contact Details AutoTech IQ +1 866-678-8505 support@AutoTechIQ.com Company Website https://www.autotechiq.com/

November 28, 2022 03:26 PM Eastern Standard Time

News Release

Why People Aren’t Calling Auto Repair Businesses

AutoTech IQ

In case you haven’t noticed, the world of communications is changing. And that includes customer calls and service requests in the auto repair business. In the past, the automotive repair business centered around phone calls and one-on-one interactions with customers. But today’s customers expect more. Digital communication and education are the foundation of today’s successful auto repair businesses. If you haven’t implemented these changes in your shop, learn about why digital tech has replaced yesterday’s phone communication. 7 Reasons Auto Repair Businesses Aren’t Getting Calls The younger generations grew up using technology, which has changed how they interact with businesses. They no longer want to call a business but prefer to communicate via text, view data-driven estimates and pay with online invoices. In other words, they require more transparency and want to understand the particulars of what they are paying for. In fact, in one study, the majority of those surveyed prefer digital communications when getting car repairs. The advent of digital communication not only gives your customers those benefits, but it also helps you build essential trust as you earn their business. Fewer People Want to Talk Because people prefer to do business digitally, they want instant access to the information that will help them decide which business to go to. One survey shows that 80% of all local searches result in a sale. But that same survey explains that the people doing the local search want to easily find the business’s number, address and product offerings. In other words, they want to skip the call — and the wait to speak with someone — and get all the pertinent information from their phone. Not Optimizing the Mobile Experience Because most people use their phones to make purchases and set appointments, the auto repair shops that have a mobile app that allows for easy online booking will attract those customers. No one wants to wait 10 minutes on the phone trying to set an appointment. Instead, they want to log onto the website, choose from the available appointments, and schedule one. An app allows customers to do things on their own schedule and not have to worry about making a decision while someone is waiting on the other end of the line. Lack of Quality Customer Service What’s worse than having to call a car repair shop for an appointment or an explanation about your car’s issues? Dealing with someone on the phone who isn’t helpful or friendly. If your customers must call your shop, it’s important to ensure they speak with someone who shows they care. And forget about old-school sales techniques when explaining the potential repairs. Today’s customers want digital proof of what’s wrong with the car and what it will take to fix it. Give your customers more emphasis on helpful and specific details to gain their trust. Long Wait Times People want access to quick information online, but that doesn’t mean they don’t expect superior service when they do have to call or interact with a technician. A survey shows that 75% of callers won’t leave a voicemail, and 85% of them will not call you back if you don’t answer the phone. And because many auto repair shops have a reputation for long wait times on the phone and in person, it’s something that needs to be addressed. Ideally, car repair shops will reduce call wait times, drop-off wait times, service wait times and the amount of time it takes to complete paperwork — all in addition to offering digital communication to their customers. Lack of Quality Customer Service Did you know that 90% of people use customer service as a factor when deciding whether to do business with a company? And 58% of those surveyed say they will switch companies because of poor customer service. In the automotive repair business, customer service often comes down to whether a business uses digital communications to allow customers to view their car repair options. These digital reports and estimates make customers feel in control and allow for better decision-making. Lack of Transparency Most people don’t know how to fix their own car, and they look for an auto technician they can trust to do the job for them. If a technician doesn’t explain a needed repair — or worse, recommends an unnecessary repair — they aren’t going to gain the trust of their customers. Today’s customers want digital proof of needed repairs from techs like AutoTechIQ-certified auto repair shops, where a vehicle’s bill of health is the basis of their recommendation. They can view digital reports and feel confident they have full transparency when making decisions. Digital Vehicle Inspections Seeing is believing, as the old saying goes, and that’s true when it comes to auto repairs. That’s why digital inspections are the new norm when it comes to auto repairs. These digital inspections show customers the whole picture of their car’s health with videos, high-resolution photos and detailed notes. And once a customer sees for themself what’s needed, they tend to approve two to three times the amount of work than when given verbal explanations. Give Customers the Control and Confidence They Need The auto repair shops that give today’s customers what they need are the shops that will thrive in this new marketplace. If you haven’t yet used digital communications and reports, contact AutoTechIQ now and find the best shop in your area. Contact Details AutoTech IQ +1 866-678-8505 support@AutoTechIQ.com Company Website https://www.autotechiq.com/

November 28, 2022 02:51 PM Eastern Standard Time

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