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CSG Xponent Unleashes the Power to Create Extraordinary Customer Experiences for Leading Brands

CSG

CSG ® (NASDAQ: CSGS) is transforming the way companies engage with customers by arming today’s leading brands with future-ready, innovative solutions that drive extraordinary customer experiences and inspire loyalty. Today the company launched CSG Xponent™, a unified, cloud engagement hub that takes uninspired customer engagements and turns them into extraordinary customer experiences. By bringing together holistic customer data, industry-leading customer journey orchestration and analytics, proven omni-channel communications and an unmatched passion for customer experience excellence, Xponent enables leading brands to impact the entire customer lifecycle from awareness to purchase and long-term retention. With CSG Xponent, companies deliver personalized, predictive and proactive customer connections that drive better business outcomes, quicker time to value and lower risk. Winning through the creation of the absolute best customer experience (CX) is the optimal way to stand out in today’s highly commoditized world. Business leaders recognize the power of customer experience, journey mapping and customer data, but most struggle to bring it all together and take meaningful action. CSG Xponent delivers a differentiated experience that overcomes data silos and the complexity of disconnected assets with an end-to-end platform that taps into real-time customer interactions across all points in the customer lifecycle. The capabilities within the Xponent platform provide advanced CX analytics that uncover insights, which can be turned into actions that make a meaningful difference at every customer touchpoint. “Businesses have been building large data warehouses and mapping journeys for years and now they’re anxious to realize more tangible benefits from their investments,” said Alfred Binford, president of customer engagement for CSG. “The window of opportunity to wow your customers is fleeting and precious, which is why companies need their technology investments to deliver immediate results at every ‘moment of truth’ in the customer lifecycle. CSG Xponent powers brands to predict and create the customer’s best next action and drive ROI for the business.” With Xponent’s industry-leading approach, companies can: Harness the power of a single, unified hub to manage all aspects of customer experience and engage with consumers in real time via their channel of choice Optimize and complement their existing technology stack, avoiding the pains of infrastructure replacement Eradicate internal silos and take data from any source to inform a unified, 360-degree customer record at scale alongside real-time analytics that drive consumer actions, deliver tangible outcomes and inspire loyalty Leverage artificial intelligence (AI) and real time interaction management (RTIM) to know their customers better than they know themselves, and determine and pursue the best next action that delivers impactful results Use preconfigured customer journeys and use cases, analytical models and packaged data libraries to hit the ground running from day one. With a robust library of customer journeys and use cases that produce tremendous results for market-leading firms, Xponent enables brands to boost customer acquisition and win in the battle for customer retention. “As companies strive to retain or reclaim customers post the pandemic, customer experience has emerged as the clear differentiator,” said to Alan Webber, program vice president, customer experience, IDC. “Product diversity and lower costs are no longer enough in this hyper competitive environment. Organizations that prioritize the customer’s experience and emotional response in their interactions have the advantage in winning and retaining the business. End-to-end technologies, which overcome customer data siloes, disparate solutions and unpredictable outcomes, are what the industry has been waiting for to truly capitalize on the potential of mastering customer experience.” In a world driven by consumers’ ever-increasing demand for improved experiences and value, the competitive stakes are high. CSG Xponent is today’s future-ready CX solution built on CSG’s nearly 40 years of trusted insight and knowledge. Xponent powers companies to get the outcomes they have been looking for with the only partner who has the executional expertise to guide them there, fearlessly. For more information on CSG Xponent, visit https://www.csgi.com/portfolio/csg-xponent/. # # # About CSG CSG is a leader in innovative customer engagement, revenue management and payments solutions that make ordinary customer experiences extraordinary. Our cloud-first architecture and customer-obsessed mindset help companies around the world launch new digital services, expand into new markets, and create dynamic experiences that capture new customers and build brand loyalty. For nearly 40 years, CSG’s technologies and people have helped some of the world’s most recognizable brands solve their toughest business challenges and evolve to meet the demands of today’s digital economy with future-ready solutions that drive exceptional customer experiences. With 5,000 employees in over 20 countries, CSG is the trusted technology provider for leading global brands in telecommunications, retail, financial services and healthcare. Our solutions deliver real world outcomes to more than 900 customers in over 120 countries. To learn more, visit us at csgi.com and connect with us on LinkedIn and Twitter. Copyright © 2021 CSG Systems International, Inc. and/or its affiliates (“CSG”). All rights reserved. CSG® is a registered trademark of CSG Systems International, Inc. All third-party trademarks, service marks, and/or product names which are referenced in this document are the property of their respective owners, and all rights therein are reserved. Contacts: Tammy Hovey CSG +1 (917) 520-2751 tammy.hovey@csgi.com John Rea Investor Relations CSG +1 (210) 687 4409 john.rea@csgi.com Contact Details Tammy Hovey +1 917-520-2751 tammy.hovey@csgi.com Company Website https://www.csgi.com

October 19, 2021 06:30 AM Mountain Daylight Time

Video

Terra Wellington’s Fall Wellness Journey

YourUpdateTV

A video accompanying this announcement is available at: https://youtu.be/6p0or23MAVA One of the busiest seasons is upon us. Between school activities, homework, and many people going back to the office—it’s sometimes hard to fit in personal care and extra family time. Terra Wellington is Editor in Chief of SimpleMomsGuide.com and has three wellness tips to help make the transition into fall a little smoother. SIMPLE PERSONAL CARE MATTERS: The fall ushers in cooler temperatures and a drop in humidity—leading to dry air and dry skin. That’s why Wellington suggests approaching skincare seasonally, including moisturizing your skin more often. She says, “It’s about giving yourself some simple personal care.” One product the lifestyle media personality recommends is Gold Bond Pure Moisture Daily Body and Face Lotion. It’s clinically shown to provide immediate hydration that lasts for 24 hours, while being ultra-lightweight and fast-absorbing, with 7 moisturizers and 3 vitamins, plus hyaluronic acid and grapeseed oil. This means it will help attract and retain moisture. The lotion is also free from parabens, dyes, and fragrances. Wellington says to use it daily to keep your skin looking healthy. For more information, go to goldbond.com. https://www.goldbond.com/en-us/products/pure-moisture-lotion Instagram: https://www.instagram.com/goldbond/ Facebook: https://www.facebook.com/goldbond/ Hashtags: #SkinChampions #PureMoisture TAKE ADVANTAGE OF THE FALL HARVEST: Wellington’s fall wellness tips include taking advantage of fall-season produce, like butternut squash, pears, and grapes. She says it can be a money-saving move because it’s often on sale at local farmer’s markets. Whether eating your healthy harvest indoors or outdoors, Wellington recommends checking out Chinet. Her go-to’s include the brand’s disposable cutlery, cups, and plates made for every occasion. She says, “They can make your cleanup easier, especially if you’re outdoors. This gives you more time to enjoy your family.” “Chinet’s Crystal products provide a fancy touch to your meals,” says Wellington, adding, “Their comfort cups have lids to help avoid spills, especially if you’re on the go, which can make the journey more manageable.” The Classic line is made from 80% recycled material. For more information, go to mychinet.com. https://www.mychinet.com/products/ Instagram: Instagram.com/mychinet Facebook: Facebook.com/mychinet Twitter: Twitter.com/mychinet MAKE YOUR HEALTH TOP PRIORITY: Wellington says we may not be drinking as much water as we did in the summer, but it’s still very important to stay properly hydrated. In fact, studies have shown that drinking enough water can help reduce stress. “It can be as easy as having a glass of water nearby, you can take sips throughout the day,” says the media personality. Another fall wellness tip is to spend time outdoors—science shows that it is beneficial to a positive mindset and healthy body. “Being outdoors also provides opportunities to get in your exercise. You can hike, bike, or take a walk in your neighborhood,” says Wellington, “20 to 30 minutes is a good goal,” she adds. Her final tip is to get enough sleep. “Make sure you try to get at least seven to nine hours each night. Not only does sleep give you the proper amount of energy, but it also helps boost your immune system.” For more information, go to simplemomsguide.com. About YourUpdateTV: YourUpdateTV is a social media video portal for organizations to share their content. It includes separate channels for Health and Wellness, Lifestyle, Media and Entertainment, Money and Finance, Social Responsibility, Sports and Technology. Contact Details YourUpdateTV +1 212-736-2727 yourupdatetv@gmail.com

October 18, 2021 09:47 AM Eastern Daylight Time

Video

Living With Narcolepsy: Symptoms and Misconceptions

YourUpdateTV

Confusion, stereotypes, and stigma about the sleep disorder narcolepsy persist to this day. This can lead to a long time to diagnosis and prevent people who think they have narcolepsy from reaching out to a healthcare professional to learn more. So, what is narcolepsy? Narcolepsy is a rare, chronic, debilitating neurological disorder that affects the way the brain controls sleep-wake cycles. 1,2 Narcolepsy affects approximately 165,000 Americans, with one of its main symptoms being excessive daytime sleepiness, or the inability to stay awake and alert during the day. 1 Other symptoms may include cataplexy, which is the sudden and brief loss of muscle strength or tone brought on by certain emotions or situations, sleep paralysis, vivid hallucinations when falling asleep or waking up, and disturbed nighttime sleep. 3,4 Narcolepsy is estimated to be severely underdiagnosed. 5,6 It can take an average of 10 years for people living with narcolepsy to be diagnosed after experiencing their first symptoms. 5 Narcolepsy can disrupt everyday life, 1 but the symptoms of narcolepsy aren’t always obvious, and may be inaccurately attributed to other medical conditions. 3,7 Getting to know narcolepsy means recognizing the symptoms, understanding their impact, and finding resources and support to help manage the disorder. Dr. Michael J. Thorpy, a world-renowned sleep specialist and narcolepsy expert based in New York, New York, and Jessica, a person living with narcolepsy, conducted a nationwide media tour in conjunction with Your Update TV and Harmony Biosciences to help address misconceptions, learn more about the signs and symptoms, find out what it is like to live with narcolepsy, and discover resources to help those impacted. For more information visit: WWW.KNOWNARCOLEPSY.COM and WWW.KNOWNARCOLEPSY.COM/STORIES References: 1 National Institutes of Health. Narcolepsy. U.S. Department of Health and Human Services. May 2017. 2 Narcolepsy Fact Sheet. NIH Publication No. 17-1637. https://www.ninds.nih.gov/Disorders/Patient-Caregiver-Education/Fact-Sheets/Narcolepsy-Fact-Sheet. 3 American Academy of Sleep Medicine. International Classification of Sleep Disorders. 3rd ed.; 2014. 4 Silber MH, Krahn LE, Olson EJ, Pankratz VS. The epidemiology of narcolepsy in Olmsted County, Minnesota: a population-based study. Sleep. 2002;25(2):197-202. 5 Overeem, Sebastiaan & Reading, Paul & Bassetti, Claudio. (2012). Narcolepsy. Sleep Medicine Clinics. 7. 263–281. 10.1016/j.jsmc.2012.03.013. 6 Carter LP, Acebo C, Kim A. Patients' journeys to a narcolepsy diagnosis: a physician survey and retrospective chart review. Postgrad Med. 2014;126(3):216-224. 7 Thorpy M, Morse AM. Reducing the clinical and socioeconomic burden of narcolepsy by earlier diagnosis and effective treatment. Sleep Med Clin. 2017;12(1):61-71. About YourUpdateTV: YourUpdateTV i s a social media video portal for organizations to share their content. It includes separate channels for Health and Wellness, Lifestyle, Media and Entertainment, Money and Finance, Social Responsibility, Sports and Technology. Contact Details YourUpdateTV +1 212-736-2727 yourupdatetv@gmail.com

October 15, 2021 03:00 PM Eastern Daylight Time

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Global Energy Leader Chevron Shipping joins NAMEPA, Demonstrating its Dedication to Save Our Seas.

North American Marine Environment Protection Association

Carleen Lyden Walker, Co-Founder and Executive Director of the North American Marine Environment Protection Association (NAMEPA), announced that Chevron Shipping has joined NAMEPA as its newest corporate member. NAMEPA is proud to be partnering with Chevron Shipping in making strides to Save Our Seas and towards a cleaner future. “We are delighted that our discussions with Chevron Shipping have resulted in their decision to join NAMEPA’s efforts towards sustainability,” stated Ms. Walker. NAMEPA’s mission of preserving the marine environment and promoting sustainable marine industry best practices is aligned with Chevron Shipping’s goals. “Protecting people and the environment has always been a core value of Chevron Shipping. We are pleased to join NAMEPA and its likeminded members striving for a safer, ever-cleaner environment and marine industry,” said Mark Ross, President of Chevron Shipping. NAMEPA proudly welcomes Chevron Shipping to its global and diverse network of individuals and companies in a new partnership that will help progress towards a greener future. About Chevron Shipping: Chevron Shipping Company LLC is a wholly owned subsidiary of Chevron U.S.A. Inc. (NYSE: CVX). Chevron’s fleet has provided a vital link between our operations and the marketplace for more than 125 years. Today, Chevron Shipping Company is an industry leader in safely and reliably transporting crude oil, liquefied natural gas (LNG) and refined products that power the world. Learn more. The North American Marine Environment Protection Association (NAMEPA) is a marine industry-led organization of environmental stewards preserving the marine environment by promoting sustainable marine industry best practices and educating seafarers, students and the public about the need and strategies for protecting global ocean, lake and river resources. Visit us at: www.namepa.net Contact Details NAMEPA Carleen Lyden Walker +1 203-255-4686 executivedirector@namepa.net Company Website https://namepa.net/

October 13, 2021 10:26 AM Eastern Daylight Time

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News Direct Introduces NewsBoost™, a Story Syndication Program that Fast-Tracks Coverage from News Releases

News Direct

News Direct, the state-of-the-art news and content distribution service designed to meet the demands of modern media outreach, today launches NewsBoost, a novel story syndication program powered by its partnership with Broadry, a newsroom that offers content partnership opportunities for online publishers. NewsBoost utilizes Broadry’s team of journalists to quickly turn news releases into publication-ready news articles to be shared across its nationwide network of digital newspapers and websites. News releases are made to be distributed to newsrooms but they can often fall short at engaging with reporters enough to transform company news into unique coverage. To ensure immediate editorial coverage and wider reach for press announcements, NewsBoost allows News Direct users to: Create awareness of brands, services, and products through customized articles Reach an additional 800,000 to 1,000,000 impressions Receive detailed reporting of article pickup Similar to News Direct, Broadry harnesses innovative features to stay in tune with the changing landscape of journalism, and through NewsBoost, they’re able to extend their content-creating capabilities to help generate coverage around company announcements. The partnership between the two companies will facilitate even more efficient and modernized news dissemination to meet the needs of businesses and communication professionals. “PR professionals are under pressure to improve the news distribution process to better generate unique coverage in crowded market spaces,” said Gregg Castano, CEO and founder of News Direct. “Broadry’s innovative approach is key to NewsBoost’s ability to elevate press release distribution and generate content that helps companies promote their brand easily and efficiently.” NewsBoost also helps brands that may otherwise find difficulty in securing earned media to increase their press coverage. This is done by harnessing Broady’s team of journalists to convert news releases into nationwide digital coverage to better ensure that content is represented in the media. News Direct is dedicated to identifying synergistic solutions designed to help industry professionals excel in media outreach, and with this goal in mind, their launch of NewsBoost was made in tandem with other purpose-built offerings that enhance the release distribution process. This includes SimpliFi, a new solution that streamlines the process of creating and distributing financial content, and DB Direct, an in-platform global media database. Combining NewsBoost with the company’s recent product updates allows News Direct to go beyond the requirements of a top-tier news distribution service and provide relevant, meaningful solutions to drive value for PR and IR professionals. To learn more about News Direct, please visit newsdirect.com. About News Direct News Direct provides news and content distribution for PR, IR, Corporate Communications and Marketing professionals. Our automated platform delivers a completely-reimagined, intuitive workflow, industry-leading security, transparent, flat-rate pricing and actionable analytics. Further, News Direct has deployed an array of innovation including advanced automation, isolation cloud technology and custom software for the most dynamic, efficient and flexible platform available today. To learn more visit newsdirect.com or follow us on LinkedIn, Twitter, Facebook, Instagram or YouTube. About Broadry Broadry develops innovative and efficient content solutions for today's fastest growing media companies. Backed by a team of forward-thinking journalists dedicated to creating products and services to support news organizations, public relations and marketing professionals, and large consumer brands. To learn more about Broadry and our suite of newsroom services, visit Broadry.com. Contact Details North 6th Agency Kevin Pryor +1 212-334-9753 newsdirect@n6a.com Company Website http://www.newsdirect.com

October 13, 2021 09:07 AM Eastern Daylight Time

Charlie Pesti Increases Bespoke Logistics and Supply Chain Media & PR Offerings with Addition of Hariesh Manaadiar

CHARLIE PESTI

Logistics and Supply Chain Media & PR Company Charlie Pesti has announced the addition of Hariesh Manaadiar as Director, Market & Data Intelligence. Manaadiar joined the company effective October 1 and will be actively executing the company’s vision of becoming the world's best publicist of logistics and supply chain technologies. “ We have had a strong and long-standing relationship with Hariesh through Shipping and Freight Resource (SFR) and are very excited about what this partnership will bring. Through the collaboration, we will continue to regularly bring our clients in front of thousands of decision makers, creating millions of dollars worth of business, while receiving invaluable insights from the ever growing and highly engaged SFR community. As owner of our data and market intelligence efforts, Hariesh will be working closely with customers to turn their operational data into market intelligence and actionable insights that can be presented to industry and mainstream media on a regular basis. We will also be expanding into market reports and research to continue providing stakeholders with crucial data sets essential for their business operations, ” said Charlie Pesti, Founder and Executive Director at CHARLIE PESTI. Hariesh Manaadiar, brings with him 3 decades of experience in global shipping, maritime, logistics, freight, and supply chain management. He holds a Masters in Shipping & Logistics, a Diploma in Journalism and is a Fellow of the Institute of Chartered Shipbrokers and a Fellow of The Chartered Institute of Logistics and Transport. Hariesh has been educating Joe Public globally on the various requirements and vagaries of the industry since 2008 through his hugely popular Shipping and Freight Resource. The site is popular for its educational content, Executive Insights, and Product Reviews. Hariesh is a regular speaker at container seminars and has engaged with entities such as the FMC on matters relating to critical issues such as demurrage and detention and port congestion. “ I have always been passionate about assisting customers in the logistics and supply chain space with their pain points and aiding them in their efforts to find innovative solutions. CHARLIE PESTI was a good fit for me to pursue this passion based on their involvement and experience in working with LogTech companies. Working with start-ups, unicorns and scale-ups, CHARLIE PESTI has tripled their revenue and quadrupled profit in the past year alone. I am definitely excited to be part of this growing team and add my expertise to the business, ” adds Hariesh Manaadiar. CHARLIE PESTI covers the supply chain and logistics markets in the geographies of US, EU, APAC & South Africa. About CHARLIE PESTI Charlie Pesti is focused on and obsessed with being the world's best publicist of logistics technologies. They bring their clients to decision-makers, who are eager to engage with them, pay them, and talk about them. The Charlie Pesti team is expert in content creation, industry and mainstream media relations, lead generation, and conferences. Learn more at — www.pesti.io Contact Details CHARLIE PESTI Priyanka Ann Saini +91 98332 68264 priyanka@pesti.io

October 12, 2021 03:33 AM Eastern Daylight Time

Harrods enters the limited-edition sneaker market welcoming The Edit LDN

Stockwood Strategy

The UK’s leading online store for limited edition sneakers and high-end streetwear The Edit LDN, today announced the opening of its first ever UK boutique store in Harrods, one of London’s most famous department stores. Harrods visitors will be able to see, experience and buy the latest limited-edition sneakers from The Edit LDN. Already popular with royalty, celebrities and footballers, The Edit LDN is a leading online destination that sells the hottest and hardest to get sneakers and streetwear from brands including Yeezy, Jordan, Off-White and collaborations through to Supreme, among others to a wide community of fashionistas, collectors and investors. Just as premium sites like Farfetch address the fashion world, The Edit LDN showcases the latest sneakers and high-end streetwear. They connect premium resellers with a highly engaged, price agnostic and eager audience. Moses Rashid, Founder and CEO of The Edit LDN commented: “We want to expand and increase accessibility for people who want to own limited edition sneakers around the world. Being the first sneaker reseller in Harrods is a proud and milestone moment for the company and its great to see such a global mega brand engaging with the sneaker market, moreover, that we're the catalyst to make that happen. Harrods offers an amazing customer journey to their global customer base and this aligns completely with our approach, to offer the best in class service. In 18 months, we have expanded our community of buyers from avid sneaker fans to TV and film celebrities as well as professional footballers and royal families around the world. Opening in Harrods is a logical next step as we bring our unique proposition to their customer base”. The Edit LDN has established itself as a trusted source of authenticated and high quality new and pre-loved streetwear and sneakers. Their unabating focus on speed (to deliver purchased goods), customer service engagement and ensuring all goods are authenticated has been testament to the growth of the platform and community. Simon Longland, Head of Menswear at Harrods commented: “Over the past three years, menswear at Harrods has undertaken a huge transformation, that has been visible through our brand curation as well as the physical shop floor. Our goal has been to transform the menswear experience at Harrods and embrace the most important and desirable trends on the market, and the launch of The Edit LDN continues that strategy. Bringing The Edit LDN’s industry expertise to Harrods ensures that our customers have access to the latest and most exclusive styles on the market through a service level which is unmistakably Harrods.” Helen David, Chief Merchant at Kurt Geiger added: “We’ve been at the forefront of embracing the latest trends serving a wide and diverse range of customers. What used to be considered sportswear is now considered luxury, and the shoes that are the most wanted and the hottest tickets are now sneakers. Without this as part of our matrix at Harrods, we wouldn’t have a proper 360 luxury offer. Hosting The Edit LDN at Harrods is testament to our commitment of meeting our customer needs with the market-leader in the premium sneaker business. Our shared objective with The Edit LDN is to ensure that Harrods’ customers have access to the latest and best on the market to meet their lifestyle needs.” Looking ahead, Moses said: “This is a marketplace worth $6b a year globally and will grow 5x by 2030. The demand for sneakers is growing every day and we are at the heart of servicing this trend. It’s been a remarkable 18 months since we launched to now opening in Harrods, the world’s most iconic department store. We are in hyper growth and headed in the right trajectory as we scale the business globally. Our on-going funding round will enable us to move faster and achieve our goals“. About The Edit LDN Founded in 2020, The Edit LDN has quickly become the UK’s leading online consignment store for limited edition sneakers and high end streetwear, both new and pre-loved items. Their innovative platform connects premium resellers to a global audience offering a deluxe experience from discovery, packaging and delivery. Brands include Jordan, Yeezy, Louis Vuitton, Dior, Off-White, Supreme, Fear of God among others. The platform is fast becoming synonymous with speed of service, authenticity, diverse selection of secure payment methods, and first class customer service. The Edit LDN is the leading destination for resellers and their premium sneakers and streetwear. Through partnerships with styling services such as Thread.com and various concierge companies, The Edit LDN has a community of buyers celebrities to professional footballers and royal families around the world. Further information visit: www.theeditldn.com. You are welcome to follow us on LinkedIn, Facebook or Instagram About Harrods Harrods began as a wholesale grocer and tea merchant in east London, first opening its doors in 1834. Since then, it has grown to become the world’s most famous department store, known for its unrivalled range of luxury merchandise. As well as exclusive brands and myriad departments, one of Harrods’ most renowned attributes is its unparalleled service. Harrods continues to be guided by its philosophy of “anything is possible” and, to this day, our customers remain at the heart of everything we do. Harrods.com About Kurt Geiger Kurt Geiger is a premium footwear brand operating across the UK. It first opened its doors on Bond Street in 1963. Kurt Geiger's own brands for women, men and children include Kurt Geiger London, KG, Carvela and Miss KG. Kurt Geiger has operated the Harrods and Selfridges footwear departments for the past 25 years. This unique positioning sets Kurt Geiger apart as a distinctive and unparalleled multi-channel business selling third-party and owned brands through department store concessions. The brand has over 80 stores worldwide, kurtgeiger.com, as well as e-commerce concession sites and wholesale partners. Selling over four million pairs of shoes a year this makes Kurt Geiger the largest luxury footwear retailer in Europe. Contact Details The Edit LDN Bilal Mahmood +44 7714 007257 b.mahmood@stockwoodstrategy.com Company Website https://www.theeditldn.com/

October 11, 2021 09:00 AM Eastern Daylight Time

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CSG Acquires DGIT Systems, Enhances Ease of Delivery and Monetization of Digital Ecosystems

CSG

CSG ® (NASDAQ: CSGS) is transforming the way companies engage with their customers by arming today’s leading brands with future-ready, innovative solutions that drive extraordinary customer experiences. Today the company announced the acquisition of DGIT Systems, a provider of configure, price and quote (CPQ) and order management solutions for the telecoms industry. The acquisition brings together industry leading solutions specifically designed to streamline the complexities of commercializing the next era of multi-party digital offerings that will drive business growth for communications service providers (CSPs). Order processing and management is often the root of frustration for CSPs when delivering complex data and digital services to B2B and multi-play B2C customers. As CSPs push to leverage the massive bandwidth and low latency of 5G and edge architectures, order processing demands will continue to rise alongside customer service expectations. By extending CSG’s solution footprint with DGIT’s CPQ and order management capabilities, CSG is primed to help operators tackle one of their greatest challenges and enable them to easily deliver multi-party digital offerings through an ecosystem of partners to all customers so that they can increase customer acquisition, loyalty and satisfaction. “CSG’s acquisition of DGIT Systems uniquely positions us to help CSPs win in their quest to deliver next-gen, 5G digital offerings that will excite both consumers and enterprises,” said Ken Kennedy, COO and president of revenue management and digital monetization, CSG. “With consumer services at the peak of commoditization, the greatest opportunity now lies in the B2B and B2B2X sectors. This paradigm shift means operators need integrated technologies, like CSG’s monetization suite, that can ease the complexities of delivering dynamic, interoperable ecosystems across a multitude of partners. With this acquisition, CSPs can easily deploy CSG’s end-to-end solutions to seamlessly deliver multi-party digital offerings to all customer segments and, in parallel, automate onboarding, innovation and settlement with a rich network of partners.” The combined CSG and DGIT solution provides a TM Forum Conformance Certified, modern, open and decoupled architecture that provides the flexibility for CSPs to innovate and implement new digital services. Additional capabilities include: Catalog: An active, rules-driven catalog based on TM Forum’s Open APIs that visually builds offers from components in design time, including service and resource layers, then drives system behavior at run time. Configure, price and quote: A powerful CPQ solution completely automates configuration, pricing and quote management for the most complex products and services, including live pricing, pricing policies, discounts and workflow driven approval processes. Order management: A catalog-driven order management system with reusable processes and visual configuration provides proactive communication, transparent fulfillment, trouble-free activation and order orchestration that includes manual and third-party system hand-offs, jeopardy management and automated escalation processes. Monetization: Sophisticated monetization processes simplify the management of complex rating, charging, payments and settlements. “As the market places greater focus on B2B and B2B2x service models, robust CPQ and order management solutions can greatly reduce provisioning and billing errors, which are two of the leading causes of customer dissatisfaction for communications service providers today,” said Karl Whitelock, IDC research vice president, communications service provider operations and monetization. “CSPs are starting to invest in solutions that can help them to monetize these complex business relationships along with empowering them to manage the various parts of their digital ecosystems, especially partner resource accountability and settlement. Technology suppliers, such as CSG, who are building out comprehensive ecosystem commercialization solutions, play a pivotal role in the ongoing transformation of their CSP customers." “DGIT’s strategic partnership with CSG highlights the value of our combined portfolio to the communications market,” said Greg Tilton, founder and CEO, DGIT. “This acquisition brings the advantages of global scale and a world leading monetization portfolio to both DGIT and our customers. Together with CSG, we can help CSPs thrive in today’s digital-first world.” CSG is a leader in the Gartner Magic Quadrant for Integrated Revenue and Customer Management, helping companies around the world digitally transform their business to monetize and create extraordinary customer experiences. For more information on CSG’s configure, price, quote and order management solutions, visit https://www.csgi.com/capabilities/revenue-and-customer-management/configure-price-quote-and-order/. # # # About DGIT Systems DGIT Systems is a provider of software and services to digital and communications service providers, including catalog, configure, price and quote (CPQ), order capture, provisioning, and inventory management. Our cutting-edge technologies create intuitive, flexible and highly customizable solutions that can seamlessly automate and effortlessly manage the complete, end-to-end, opportunity-to-operate journey for digital and communications services. Headquartered in Melbourne, Australia, DGIT operates globally with approximately 70 service provider customers in 18 countries. About CSG CSG is a leader in innovative customer engagement, revenue management and payments solutions that make ordinary customer experiences extraordinary. Our cloud-first architecture and customer-obsessed mindset help companies around the world launch new digital services, expand into new markets, and create dynamic experiences that capture new customers and build brand loyalty. For nearly 40 years, CSG’s technologies and people have helped some of the world’s most recognizable brands solve their toughest business challenges and evolve to meet the demands of today’s digital economy with future-ready solutions that drive exceptional customer experiences. With 5,000 employees in over 20 countries, CSG is the trusted technology provider for leading global brands in telecommunications, retail, financial services and healthcare. Our solutions deliver real world outcomes to more than 900 customers in over 120 countries. To learn more, visit us at csgi.com and connect with us on LinkedIn and Twitter. Copyright © 2021 CSG Systems International, Inc. and/or its affiliates (“CSG”). All rights reserved. CSG® is a registered trademark of CSG Systems International, Inc. All third-party trademarks, service marks, and/or product names which are referenced in this document are the property of their respective owners, and all rights therein are reserved. Contacts: Tammy Hovey CSG +1 (917) 520-2751 tammy.hovey@csgi.com John Rea Investor Relations CSG +1 (210) 687 4409 john.rea@csgi.com Contact Details Tammy Hovey +1 917-520-2751 tammy.hovey@csgi.com Company Website https://www.csgi.com

October 11, 2021 06:30 AM Mountain Daylight Time

Fruitables® Celebrates The Fun Side of Healthy in Your Dog’s Bowl

YourUpdateTV

A video accompanying this announcement is available at: https://youtu.be/Ccg5OIMqwNw A healthy diet is fundamental to a fit and happy dog. According to the Association for Pet Obesity Prevention, deciding what you feed your pet may be the most important thing you do for them. By choosing what they eat, pet owners can help their pet live life to the fullest by maintaining a healthy weight. So, what is the first step to setting your beloved pooch on the road to a healthy diet? Have you thought about pumpkin? It’s fall, and pumpkin is everywhere. While you’re grabbing your pumpkin coffee, share a pumpkin treat with your dog! Pumpkin is a healthy and delicious treat for dogs. By choosing healthy treats like Fruitables ®, you can help your pet live life to the fullest by maintaining a healthy weight. Many Fruitables treats feature pumpkin, like Pumpkin & Blueberry baked treats and Pumpkin Spice Skinny Minis ®. The Fruitables line of healthy dog treats was inspired by the weight-loss and digestive-health properties of pumpkin, which is a staple ingredient in many Fruitables treats. Learn more about Fruitables, visit Fruitablespet.com/blog or follow on Facebook or Instagram at @fruitablespettreats. To purchase Fruitables online or to find a retailer near you, please visit https://fruitablespet.com/store-locator. About Fruitables: Fruitables ® was created by people with a passion for innovation and advanced nutrition, with a primary focus on harvest-fresh ingredients. Founded in 2008, the Fruitables brand relies on advanced nutrition that uses fruits and vegetables to balance taste, calorie control and gratification for a treat dogs will enjoy. Fruitables is a proud part of Manna Pro, a recognized leader in pet care and nutrition with well-established brands in the companion pet, backyard chicken, equine and small animal categories. For more information about Fruitables, visit https://fruitablespet.com/. About YourUpdateTV: YourUpdateTV is a social media video portal for organizations to share their content. It includes separate channels for Health and Wellness, Lifestyle, Media and Entertainment, Money and Finance, Social Responsibility, Sports and Technology. Contact Details YourUpdateTV +1 212-736-2727 yourupdatetv@gmail.com

October 08, 2021 01:00 PM Eastern Daylight Time

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