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Volatus Aerospace Adds Over 500,000 km of Oil & Gas Pipeline Right of Way Surveillance with Acquisition of Synergy Aviation Ltd.

Volatus Aerospace Corp.

Volatus Aerospace Corp. (TSXV: VOL) (OTCQB: VLTTF) ("Volatus" or "the Company") announced today that it has signed an arm's length definitive agreement dated Oct 12, 2022, to acquire Alberta-based Synergy Aviation Ltd. This acquisition will solidify Volatus’ position in Western Canada providing privileged access to much of the oil and gas industry. Synergy’s leadership in the sector combined with Volatus’ drone technology solutions will position the Company with a strong competitive advantage to introduce innovative, efficient, green, remotely operated drone solutions to fulfill regulatory and asset monitoring requirements. Founded in Alberta in 2014, Synergy Aviation is an industry leader in aerial surveillance, pipeline integrity monitoring, and specialized geomatics, patrolling and inspecting more than 500,000 KM of pipeline right of way stretching from the coast of British Columbia to the Manitoba/US border. The company provides Canada’s largest oil & gas producers and pipeline operators with uninterrupted, consistent and highly detailed right-of-way integrity data. “Pipeline inspection, much like other long linear inspection requirements, has traditionally been completed using crewed helicopters and small fixed wing aircraft,” said Glen Lynch, CEO of Volatus Aerospace. “Leveraging Synergy’s oil & gas presence combined with our existing pipeline operations in Ontario will allow us to introduce the power of innovative drone solutions to meet regulatory compliance and asset management requirements with improved efficiencies and a material reduction in greenhouse gas emissions.” “There are nearly 5 million kilometers of oil & gas pipeline in North America requiring annual inspections and, in many cases, weekly patrols to meet regulatory and asset management requirements,” said Todd Tkach, President of Synergy Aviation. “Becoming part of Volatus gives us the added geomatics capabilities, market reach, and the opportunity to disrupt traditional methods in this sector.” Synergy recorded unaudited revenues of $7 million with a 14% EBITDA (Earnings before Interest, tax, depreciation, and amortization) during the first nine months of 2022 and is targeting year end revenues of $9 million. Under the terms of the agreement, Volatus will make an equity investment of $2.29 million in Synergy Aviation over the course of 10 months from closing in exchange for newly issued shares that will represent 51% of all outstanding shares. The investment will be used by Synergy for ongoing expansion activities. The transaction is scheduled to close on October 31 st conditional on satisfactory completion of due diligence, approval of the respective Board of Directors, and regulatory approval by the TSX Venture Exchange. Subject to operational and financial metric as defined in the definitive agreement, the Synergy investors will have an option, expiring in December 2024, to sell the remaining 49% equity to Volatus at the same valuation at Closing in exchange of Volatus shares based on 30 days VWAP (volume weighted average price) on date of Closing. This announcement marks another step in a series of interrelated technology, regulatory, and commercial milestones intended to drive and scale the commercialization of drone technologies. Recent announcements include the launch of the Aerieport drone nesting station, regulatory authority to remotely operate a drone at an airport, the remote operation of drones in Las Vegas from our operations center 3,000 km away, and most recently, a collaboration agreement with Accipiter Radar to provide for larger scale deconfliction between drones and low flying aircraft. The combination of these events with other Volatus technologies provides large scale opportunities in oil and gas, power distribution, and rail throughout the markets served by Volatus. About Volatus Aerospace: Volatus Aerospace Corp. is a leading provider of integrated drone solutions throughout North America and growing into Latin America and globally. Volatus serves civil, public safety, and defense markets with imaging and inspection, security and surveillance, equipment sales and support, training, as well as R&D, design, and manufacturing. Through our subsidiary, Volatus Aviation, we are introducing green and innovative drone solutions to supplement and replace traditional aircraft and helicopters for long-linear inspections such as pipeline, energy, rail, and cargo services. Volatus is committed to carbon neutrality; the fostering of a safe, equitable and inclusive workplace; and responsible governance. Forward-Looking Statement This news release contains statements that constitute “forward-looking information” within the meaning of applicable securities laws, including statements regarding the plans, intentions, beliefs and current expectations of the Corporation with respect to future business activities and operating performance. Often, but not always, forward-looking information can be identified by the use of words such as “plans”, “expects”, “is expected”, “budget”, “scheduled”, “estimates”, “forecasts”, “intends”, “anticipates”, or “believes” or variations (including negative variations) of such words and phrases, or statements formed in the future tense or indicating that certain actions, events or results “may”, “could”, “would”, “might” or “will” (or other variations of the foregoing) be taken, occur, be achieved, or come to pass. Forward-looking information includes information regarding (i) the business plans and expectations of the Corporation; and (ii) expectations for other economic, business, and/or competitive factors. Forward-looking information is based on currently available competitive, financial and economic data and operating plans, strategies or beliefs as of the date of this news release, but involve known and unknown risks, uncertainties, assumptions and other factors that may cause the actual results, performance or achievements of the Corporation to be materially different from any future results, performance or achievements expressed or implied by the forward-looking information. Such factors may be based on information currently available to the Corporation, including information obtained from third-party industry analysts and other third-party sources, and are based on management’s current expectations or beliefs. Any and all forward-looking information contained in this news release is expressly qualified by this cautionary statement. Investors are cautioned that forward-looking information is not based on historical facts but instead reflects expectations, estimates or projections concerning future results or events based on the opinions, assumptions and estimates of management considered reasonable at the date the statements are made. Forward-looking information reflects the Corporation’s current beliefs and is based on information currently available to it and on assumptions it believes to be not unreasonable in light of all of the circumstances. In some instances, material factors or assumptions are discussed in this news release in connection with statements containing forward-looking information. Such material factors and assumptions include, but are not limited to: the impact of the COVID-19 pandemic on the Corporation; meeting the continued listing requirements of the TSXV; and anticipated and unanticipated costs and other factors referenced in this news release and the Circular, including, but not limited to, those set forth in the Circular under the caption “Risk Factors”. Although the Corporation has attempted to identify important factors that could cause actual actions, events or results to differ materially from those described in forward-looking information, there may be other factors that cause actions, events or results to differ from those anticipated, estimated or intended. The forward-looking information contained herein is made as of the date of this news release and, other than as required by law, the Corporation disclaims any obligation to update any forward-looking information, whether as a result of new information, future events or results or otherwise. There can be no assurance that forward-looking information will prove to be accurate, as actual results and future events could differ materially from those anticipated in such statements. Accordingly, readers should not place undue reliance on forward-looking information. Neither the TSX Venture Exchange nor its Regulation Services Provider (as that term is defined in policies of the TSX Venture Exchange) accept responsibility for the adequacy or accuracy of this release. Source: Volatus Aerospace Corp. TSXV: VOL Contact Details Abhinav Singhvi +1 833-865-2887 abhinav.singhvi@volatusaerospace.com Company Website https://volatusaerospace.com

October 13, 2022 07:45 AM Eastern Daylight Time

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VOLATUS AEROSPACE CORP. ANNOUNCES LISTING OF WARRANTS

Volatus Aerospace Corp.

Volatus Aerospace Corp. (TSXV: VOL) (OTCQB: VLTTF) (“ Volatus ” or the “ Company ”) is pleased to announce that, in connection with the closing of its previously announced marketed public offering (the “ Offering ”) of 11,171,812 units of the Company (the “ Units ”) and concurrent brokered private placement of 569,222 Units on the same terms as the Offering (the “ Concurrent Private Placement ”), the TSX Venture Exchange (the “ TSXV ”) has approved the listing of an aggregate of 11,741,034 common share purchase warrants (the “ Warrants ”) partially comprising of the Units issued under the Offering and Concurrent Private Placement. The Warrants will begin trading on the TSXV as of market open on Thursday October 13, 2022 under the symbol VOL.WT.A. For further details regarding the Warrants, please see the news release of the Company dated October 6, 2022 and the Company’s (final) short form prospectus dated September 16, 2022 in connection with the Offering, each of which is available on the Company’s SEDAR profile at www.sedar.com About Volatus Aerospace: Volatus Aerospace Corp. is a leading provider of integrated drone solutions throughout North America and growing into Latin America and globally. Volatus serves civil, public safety, and defense markets with imaging and inspection, security and surveillance, equipment sales and support, training, as well as R&D, design, and manufacturing. Through our subsidiary, Volatus Aviation, we are introducing green and innovative drone solutions to supplement and replace traditional aircraft and helicopters for long-linear inspections such as pipeline, energy, rail, and cargo services. Volatus is committed to carbon neutrality; the fostering of a safe, equitable and inclusive workplace; and responsible governance. Forward-Looking Statement This news release contains statements that constitute “forward-looking information” within the meaning of applicable securities laws, including statements regarding the plans, intentions, beliefs and current expectations of the Corporation with respect to future business activities and operating performance. Often, but not always, forward-looking information can be identified by the use of words such as “plans”, “expects”, “is expected”, “budget”, “scheduled”, “estimates”, “forecasts”, “intends”, “anticipates”, or “believes” or variations (including negative variations) of such words and phrases, or statements formed in the future tense or indicating that certain actions, events or results “may”, “could”, “would”, “might” or “will” (or other variations of the foregoing) be taken, occur, be achieved, or come to pass. Forward-looking information includes information regarding (i) the business plans and expectations of the Corporation; and (ii) expectations for other economic, business, and/or competitive factors. Forward-looking information is based on currently available competitive, financial and economic data and operating plans, strategies or beliefs as of the date of this news release, but involve known and unknown risks, uncertainties, assumptions and other factors that may cause the actual results, performance or achievements of the Corporation to be materially different from any future results, performance or achievements expressed or implied by the forward-looking information. Such factors may be based on information currently available to the Corporation, including information obtained from third-party industry analysts and other third-party sources, and are based on management’s current expectations or beliefs. Any and all forward-looking information contained in this news release is expressly qualified by this cautionary statement. Investors are cautioned that forward-looking information is not based on historical facts but instead reflects expectations, estimates or projections concerning future results or events based on the opinions, assumptions and estimates of management considered reasonable at the date the statements are made. Forward-looking information reflects the Corporation’s current beliefs and is based on information currently available to it and on assumptions it believes to be not unreasonable in light of all of the circumstances. In some instances, material factors or assumptions are discussed in this news release in connection with statements containing forward-looking information. Such material factors and assumptions include, but are not limited to: the impact of the COVID-19 pandemic on the Corporation; meeting the continued listing requirements of the TSXV; and anticipated and unanticipated costs and other factors referenced in this news release and the Circular, including, but not limited to, those set forth in the Circular under the caption “Risk Factors”. Although the Corporation has attempted to identify important factors that could cause actual actions, events or results to differ materially from those described in forward-looking information, there may be other factors that cause actions, events or results to differ from those anticipated, estimated or intended. The forward-looking information contained herein is made as of the date of this news release and, other than as required by law, the Corporation disclaims any obligation to update any forward-looking information, whether as a result of new information, future events or results or otherwise. There can be no assurance that forward-looking information will prove to be accurate, as actual results and future events could differ materially from those anticipated in such statements. Accordingly, readers should not place undue reliance on forward-looking information. Neither the TSX Venture Exchange nor its Regulation Services Provider (as that term is defined in policies of the TSX Venture Exchange) accept responsibility for the adequacy or accuracy of this release. Source: Volatus Aerospace Corp. TSXV: VOL Contact Details Abhinav Singhvi +1 833-865-2887 abhinav.singhvi@volatusaerospace.com Company Website https://volatusaerospace.com

October 12, 2022 09:30 PM Eastern Daylight Time

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With New Study, Assembly Asks Marketers: “Do you really know Gen Z?”

Assembly

Gen Z Decoded, an all-new study packed with first-hand insights about Generation Z, curated over the course of the past year, is out from global media agency Assembly. Unlike previous studies that seek to understand this evolving and influential group as one whole audience, Assembly prompts brands and marketers to consider this: Gen Z is a series of journeys, each individual and nuanced, dependent on the experiences of Zs in their particular stage of life. Available for download here. The study taps into learnings from Assembly client campaigns [Supercuts, Diesel, and Converse], first-party research powered by Appinio across six markets (UK, US, France, Germany, China, Korea), and additional expert insights curated from Assembly’s Europe Strategy & Insights team. It additionally includes 8 essential principles for brands to build meaningful relationships with Gen Z, as well as a foundational growth plan following the agency’s “Find, Change, Grow” methodology. “As they look to discover themselves, Gen Z is going on an internal journey, often staying fluid and flexible with their own identity,” said Jennifer Brown, Strategy Manager, Europe at Assembly. “They’re in an ever-changing state of discovery across different life stages, so a one-size-fits-all approach from brands isn’t going to work.” The study identifies one of Gen Z’s 6 primary characteristics as “ shapeshifters ”, with 78% of Gen Z believing that people should be able to define their own identity instead of being labelled by society. The fluidity in their identities also extends to their relationships with brands, with 55% of Gen Z stating that they aren’t loyal to any brands. Other key characteristics that distinguish Gen Z: Globally Connected: Gen Z have experienced connectivity unlike any other generation before them. 77% of Gen Z say they have never met an online friend in person, further emphasizing the emergence of digital-only relationships Passionate Disruptors: While they aren’t the first generation with grand ambitions to change the world, Gen Z is the generation that has been armed with the Internet to help them do so. 70% of Gen Z believe they can take part in a social movement through social media Entrepreneurs: By 2025, Gen Z will make up 27% of the workforce, though they’re not necessarily only interested in conventional career paths. 42% of Gen Z say they have a “side hustle” and express wanting to disrupt the way jobs work in the future, many envisioning themselves to be their own bosses Purposeful: While living much of their lives on the internet, Gen Z are also intentional about how and where they are spending their time online, and with who. 27% of Gen Z spend less time on platforms with ads, and 55% of Gen Z in the 18-25 age group are experiencing social media fatigue Vulnerable: Despite their confidence and tenacity, Gen Z put enormous pressure on themselves to carry through on their values; and also despite being so digitally connected, 79% of Gen Z express feeling lonely. “Our advice to brands is: go on the journey with Gen Z and don’t stop learning. It’s all about continuous testing, learning, and adapting, because Gen Z will continue to evolve, so brands should do the same,” said Kristie Naha-Biswas, Head of Strategy & Planning, Europe at Assembly. Access Assembly's Gen Z Decoded here. ABOUT ASSEMBLY: Assembly is the modern global omnichannel media agency, bringing data, talent, and technology together to find the change that fuels growth for the best brands on the planet. Our approach connects big, bold brand stories with integrated, global media capabilities that deliver performance and drive large-scale business growth. Our work is powered by our proprietary, in-house technology solution, STAGE, and led by our global talent base of over 1,600 people around the world. We’re purpose-driven at our core and pioneers in social and environmental impact in the agency world. Assembly is a proud member of Stagwell, the challenger network built to transform marketing. www.assemblyglobal.com ABOUT THE REPORT: Gen Z Decoded for Brand Growth is the culmination of research and real-life experience, looking at the evolution of Gen Z behavior over the past year. This large-scale report is part of a series of thought leadership, roundtables, and research insights about Gen Z, coming exclusively from global media agency, Assembly. Assembly Custom Research Powered by Appinio: Appinio is a global market research platform that enables companies worldwide to get thousands of opinions from specific target groups in just a few minutes. Assembly surveyed a Gen Z audience size of 1,500 across the UK, US, France, Germany, China, and Korea. https://www.appinio.com Contact Details Sara Pollack, VP of Marketing +1 917-438-4922 sara.pollack@assemblyglobal.com Company Website https://www.assemblyglobal.com/

October 12, 2022 05:27 PM Eastern Daylight Time

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Fullintel Appoints James Rubec as Head of Product

Fullintel, LLC

Fullintel, a leading media monitoring and analysis services company specializing in human curation combined with powerful predictive intelligence, is pleased to announce it has appointed James Rubec its new Head of Product. A former senior director of product management and director of content and licensing management at Cision and Cision Canada, Rubec is an industry leader with a history of thought leadership and innovative data storytelling around how media influences the world around us. Rubec has used data to predict elections, uncover societal trends, and improve internal business processes. His work has appeared in outlets such as The Financial Post, Yahoo Finance, Variety Magazine, and the CBC. Helping communicators understand the media landscape and capitalize on opportunities Rubec has now joined Fullintel to collaborate with clients to identify opportunities and use cases for PredictiveAI™, Fullintel’s human-in-the-loop machine learning solution designed to predict the virality of media stories and social posts. “My goal is to help PR professionals tell more effective stories and help organizations take advantage of the predictive tooling that Fullintel has developed,” says Rubec. “By better understanding the landscape through PredictiveAI™, communicators can identify an issue before it becomes a crisis or better identify stories that should be amplified to make them powerful promotional tools. We’re taking PR past gut instinct and into data science.” He’ll be focused on expanding the product roadmap for PredictiveAI™, to make it an even more agile and flexible tool as part of the Fullintel Hub, Fullintel’s real-time media monitoring platform. A history of using data to improve products and processes Rubec got his start as a reporter in Ottawa, Ontario and Yellowknife, Northwest Territories, working as a PR professional in Toronto before transitioning to the media intelligence space nearly a decade ago. Since then he’s primarily focused on building tools and processes to help organizations move faster, engage the media more efficiently, and better understand their industries. “James has shown he’s a leader who can motivate action through data,” said Fullintel President Andrew Koeck. “He’ll work closely with our clients to evolve our software offerings and build a product roadmap to leverage our real-time monitoring and analysis tools, to provide insights and data never before available from any vendor.” Rubec’s addition builds on Fullintel’s growing momentum in the PR measurement industry, culminating in the company winning Gold, Silver, and Bronze awards at the 2021 AMEC Awards for media measurement. His hiring follows Fullintel’s hiring of Angela Dwyer as Head of Insights, and the company’s shortlisting for five 2022 AMEC Awards for outstanding media measurement. Fullintel combines best-in-class technology with expert content curation to deliver the most relevant, cost optimized media monitoring, daily news briefs, and media analysis possible. Our analysts curate print, online, social media, broadcast, and influencer opinions in real time – compiled by technology, supplemented and verified by humans. Where technology alone fails, your dedicated analyst has you covered. Fullintel has offices in Cambridge, Mass., Ottawa, Ont., and Nagercoil, India. Contact Details Samuel Chen +1 339-970-8005 schen@fullintel.com Company Website https://fullintel.com/

October 12, 2022 10:11 AM Eastern Daylight Time

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Kimberly Biddings, VP Of Product At BIO-key, Discusses Increased Cyber-Protection

BIO-key International, Inc.

Contact Details Catalyst IR- William Jones, David Collins +1 212-924-9800 BKYI@catalyst-ir.com Company Website https://www.bio-key.com/

October 12, 2022 09:15 AM Eastern Daylight Time

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Discover NusaTrip.Com From NusaTrip Indonesia's CEO, Johanes Chang

Society Pass Incorporated

Contact Details Dennis Nguyen: Founder, Chairman & CEO +1 877-440-9464 dennis@thesocietypass.com Company Website https://thesocietypass.com

October 12, 2022 08:20 AM Eastern Daylight Time

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LawPay Launches Integration With LegalPRO Systems Online Bankruptcy Software, Jubilee

LawPay

LawPay, the leading online payment solution for legal professionals, announced a new integration with cloud-based bankruptcy management software, Jubilee by LegalPRO Systems Inc. This integration will allow firms to securely process payments, set up recurring billing plans, pay invoices, and run reports via the LawPay merchant services infrastructure. Credit, debit, ACH payments, and refunds are input into the JubileePro interface while the data is encrypted via LawPay’s secure tokenization service before being sent for processing. “Working with LawPay has been a pleasure as their team has been incredibly responsive and easy to work with”, said Keith Crusius, President of LegalPRO Systems Inc.”I have no doubt our clients will be happy with their service.” The integration is significant for the LegalPRO and JubileePRO teams due the high demand of clients requesting LawPay payments. LawPay has been a leader in the industry for over a decade, and is a longtime partner of the NACBA, which is important to the LegalPRO client base. “We are excited for LawPay to partner with the LegalPRO and JubileePRO teams, and to bring a combined solution to the legal market”, said Dru Armstrong, Chief Executive Officer of LawPay. “LawPay will continue to enhance its footprint in the case management sector and bring convenience to legal firms in more ways than one.” The LawPay and LegalPRO Systems integration will support high-volume law firms looking for ways to be more competitive with the ability to provide efficient resolution of cases through effective collaboration. For more information please visit lawpay.com/jubilee. About LegalPro Systems LegalPRO Systems focuses on providing the best bankruptcy and case management software for law firms with superior customer service and affordable pricing options. As a closely held privately owned business we don’t answer to shareholders and can put our customers’ needs first, which has allowed us to create an extremely loyal client base over 30 years. About LawPay LawPay was developed specifically to help law firms streamline billings and collections, providing a simple, secure solution for legal clients to pay their bills. LawPay is the industry leader in legal payments, providing a cost-effective solution for more than 50,000 law firms around the country. It's available through all 50 state bars, 60+ local and specialty bars and the ABA as a vetted and approved payment solution for the legal industry. LawPay is also the ALA’s Exclusive VIP Partner for Payment Processing. Learn more at lawpay.com. LawPay was developed specifically to help law firms streamline billings and collections, providing a simple, secure solution for legal clients to pay their bills. Contact Details LawPay Keely Leonard +1 512-368-8988 kleonard@affinipay.com Company Website https://www.lawpay.com/

October 11, 2022 10:00 AM Central Daylight Time

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JAFRA Cosmetics Founders Heirs in Legal Fight with Trustee Jason Rubin Over Historic Malibu Home

Law Office of David R. Akin

Multiple legal petitions have been filed in an ongoing dispute between the heirs of the founders of the JAFRA Cosmetics fortune and accountant Jason Rubin, the trustee of two key family trusts. At the heart of the dispute is a historic Malibu home, originally purchased by Jan and Frank Day, the founders of JAFRA Cosmetics, a global cosmetics brand that is now part of Betterware de México. The family has for years asserted that the Days’ original intention was to have the house pass to their only daughter, Janna. The filings allege that the trustee, Rubin, wants to sell the home against the wishes of the family. The legal action is being brought against Rubin by Janna Day and her daughter, Estel Day, who are represented by the Law Office of David R. Akin. According to legal filings, the historic Malibu property, located at 22223 Carbon Mesa Rd, should have been transferred to Janna Day on her 60 th birthday, back in November of 2013. Even though this transfer never occurred due to disputed changes within existing family trusts, the heirs had hoped to work with Rubin to renovate and rent the home, turning it into an income-producing property that would stay within the family. According to filings, recent efforts to renovate the property have failed due to the inaction of the trustee Rubin, who oversaw efforts to take out a loan against the home but did not use all of the proceeds to pay for agreed-upon renovations. According to legal petitions, the trustee has expended more than $100,000 in administrative fees and costs each year since 2017 but now wants to sell one of the only remaining assets in the trust. The family alleges that Rubin has “basically been derelict in his duty to make the Malibu property income producing” and that he “reneged on his promise to make the necessary repairs and spent far less than the anticipated $400,000, which currently leaves the Malibu property with an estimated $100,00 - $200,000 in repairs required before it can be rented to a residential tenant.” In filings, the family states that the trustee appears to have entirely abdicated his duty to generate income for the beneficiaries. All the beneficiaries of the family trust object to the sale of the property, which they believe is an integral part of the family legacy and the most significant asset of the trust. The family is asking Los Angeles Superior Court to transfer the property to Janna Day and surcharge Rubin “for the damage to the beneficiaries of the Day Trust caused by his breach of duty and failure to follow the terms of the trust instrument,” among other forms of legal relief. According to the petitions, not only is the property viewed as a key financial asset but it also has a significant legacy value for the family and JAFRA consultants. The lawsuit can be downloaded here and at LawsuitPressRelease.com. Contact Details David PR Group John P. David +1 305-724-3903 john@davidpr.com

October 10, 2022 10:29 AM Eastern Daylight Time

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Employee Experience Technology Adoption Is Being Driven by Pandemic Recovery and Workforce Instability, According to Dash Research

Dash Network

The massive shifts caused by the Covid-19 pandemic have been deeply felt across all industries and at every department level within business-to-consumer (B2B) and business-to-business (B2B) companies. The effect on the global workforce has been profound, with companies around the world struggling to hire and retain employees. According to a new report from Dash Research, an evolution that many say was already in progress before the pandemic, has accelerated with a balance of power starting to migrate toward employees. Dash Research analysis indicates that these market dynamics are leading companies to invest in a broad range of technologies and solutions to not only decrease day-to-day friction in an employee journey, but also to attempt to meet the expanded desires of a changing population. The line between traditional human resources (HR) technology and employee experience (EX) technologies has blurred over the past few years and has given rise to larger companies that provide human capital management (HCM) or workforce engagement technologies to add modules more focused on engagement, community building, recognition, or performance management. These dynamics have also enabled smaller companies to gain leverage in the market with more specific offerings focused on just one part of the EX ecosystem. Dash Research forecasts that the global market for EX platforms, applications, and services will increase from $5.9 billion in 2021 to more than $14.6 billion in 2026. The market intelligence firm anticipates that EX platforms will represent 53% of total revenue within the forecast period, followed by services (24%) and applications (23%). “Companies are becoming more human-centered,” says senior analyst Sherril Hanson, “and HR departments are shifting focus from operations and productivity toward experience, health, and wellbeing. In many cases, the fundamental relationship between employer and employee has changed.” Hanson adds that the key market drivers spurring the purchase of EX software and services include: The Great Resignation and the need for better retention strategies The employee experience/customer experience link Shifting employee wants and needs Move to hybrid and remote work, leading to increased need for communication and connection Growing need for optimal digital employee experience and great supporting technologies However, she points out that many barriers remain for organizations when attempting to deploy EX solutions, many of which are internal and operational. Dash Research has identified four key challenges that are tempering the growth of EX: Outdated and challenging technology stacks Lack of internal ownership Struggles with analysis and action Inability to build an EX-supportive culture Dash Research’s report, “Employee Experience”, focuses on the software platforms, applications, and services that are offered to help companies achieve excellent EX. These solutions are an important part of providing a positive employee experience. If implemented thoughtfully and with sustained commitment, the solutions can promote deeper employee engagement, less employee churn, in-house automations and efficiencies, and improved customer experience. An Executive Summary of the report is available for free download on the firm’s website. Dash Research, the market intelligence arm of Dash Network, provides in-depth research and insights on the worldwide CX market including a comprehensive assessment of technology solutions, business issues, market drivers, and end-user dynamics across industry sectors. Dash Research’s global market coverage combines qualitative and quantitative research methodologies to provide a complete view of emerging business opportunities surrounding contact center technologies, customer data & analytics, customer data platforms, customer insights & feedback, customer relationship management, personalization & optimization, and employee experience. For more information, visit www.dashresearch.com or call +1.720.603.1700. Contact Details Clint Wheelock +1 720-603-1700 press@dashnetwork.com Company Website http://www.dashnetwork.com

October 10, 2022 05:15 AM Eastern Daylight Time

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