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NCMA Announces Program Year 2023 Award Recipients

National Contract Management Association

The National Contract Management Association announces recipients of the Lifetime Achievement Award, Innovation in Contracting Award, Outstanding Fellow Award, Fellow Award, Best Contract Management Magazine Article Award, Contract Management Education Award, and the Elmer B. Staats Contracting Professional Excellence Award. These outstanding achievements were honored earlier today at World Congress. This year’s winners are: Lifetime Achievement Award Darryl A. Scott, USAF (ret), Fellow Bill P. McNally, Fellow Innovation in Contracting Award Joint Artificial Intelligence Center/Chief Digital & Artificial Intelligence Office Keith William Gibson, CFCM - TryAI Bonnie Evangelista - Tradewind Outstanding Fellow Award Faye Orick, CPCM, Fellow Fellow Award Michael Freelander, CFCM Ashley McGrew Harden Jessica Johnson, CPCM, CFCM Dr. Dolores Kuchina-Musina, CFCM Laura C. Kunkle, CPCM, CFCM Michael Levy Kameke Mitchell Wanda Wallace, CPCM, CFCM Charlie E. Williams, Jr. Best Contract Management Magazine Article Award Kate Vitasek, "Back to Basics for Strategic Sourcing and Outsourcing" Contract Management Education Award Naval Post Graduate School Elmer B. Staats Contracting Professional Excellence Award Tammy L. Smith The National Contract Management Association (NCMA), which was founded in 1959 and is the world’s leading association in the field of contract management. The organization, which has over 18,000 members, is dedicated to the professional growth and educational advancement of procurement and acquisition personnel worldwide. NCMA strives to serve and inform the profession and industry it represents and to offer opportunities for the open exchange of ideas in neutral forums. To find out more, please visit www.ncmahq.org. Contact Details Jennifer Knowlton +1 571-382-1127 jennifer.knowlton@ncmahq.org Company Website https://www.ncmahq.org/

July 20, 2022 09:00 AM Central Daylight Time

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Telland Releases First of Its Kind Farmland NFTs on Telos Blockchain

Telos Foundation

The mint is currently underway on Telos EVM providing users with a unique opportunity to own collectable artistic NFTs representing access to yields from 100 square meters of physical land within the Proyecto Ecológico Nuestro Paraíso in the Northwestern region of Piura, Peru, South America. However, the use-case of Telland NFTs goes far beyond simple ownership. These land plots will contribute to the growth of local farmers' sustainable organic produce and a more robust economy in the region. Perpetual Rewards for Holders Users that mint one or more Telland NFTs will receive annual rewards in perpetuity, financially backed by the revenue generated from the South American farmland. Currently there are only 100 NFT parcels of land priced at $150 USD in TLOS tokens each available to mint. The rewards payment breakdown is as follows: Year 1 of ownership - Holder receives minimum guarantee of $30 (20% APR on NFT mint price) Year 2 of ownership - Holder receives a minimum guarantee of $50 (33% APR on NFT mint price) Year 3 of ownership - Holder receives a minimum guarantee of $75 (50% APR on NFT mint price). This minimum continues perpetually from year 3 onwards. The collection debuts at an ideal moment as accumulating land ownership is more challenging for millennials today than at any other time in our history. Furthermore, Telland NFTs offers holders a chance to generate passive revenue from a real-world asset that benefits the environment while omitting painstaking bureaucratic processes and paperwork. Telland is also a participant in the Telos Mission NFT contest, which offers NFT creators a chance to win substantial prize money and acclaim in the NFT community. The contest has over 60 submissions to date and Telland's participation provides yet another opportunity for value increase in the event Telland is announced a winner. Public voting begins on July 23, 2002, on the TaiKai Network. "We chose Telos primarily for two factors: the community and the technology. The vision of the founders of Telos was to create a community around the ideas of service to society and care for the environment. Telland wants to do just that by converting arid lands into farmlands that produce fruits with a high nutritional content that help the well-being of humanity. In terms of technology, the ease of creating and deploying smart contracts in the Telos EVM, the incredible speed and low cost of transactions was such that the decision to build on their network was simple." -Paul Gonzales, Telland Co-founder "Telland is an amazing example of real-world application of NFTs and a glimpse at the future of tokenised land and real estate. At $150 an NFT, these prove to be a very interesting way to gain exposure to the value of real estate. The idea of being able to buy and trade land rights with such ease is magical to anyone who has had the pleasure of making a traditional real estate purchase where the process is incredibly slow (taking 2-4 weeks) and requiring middle men and costly fees" -Justin Giudici, Telos Foundation CEO About Telos Live since 2018, Telos Blockchain (ticker: TLOS) is an ESG compliant Layer 1 smart contract platform that offers full-service compatibility with Solidity, Vyper and Native C++ smart contracts. The Telos EVM is the most powerful and scalable Ethereum Smart Contract platform built to power Web 3.0. Telos features a robust, third-generation, ESG compliant evolutionary blockchain governance system, including smart contracts, advanced voting features, and flexible and user-friendly fee models. In addition, Telos supports the blockchain ecosystem by serving as an incubator and accelerator for decentralized applications through development grants. Come build with us. About The Foundation The Telos Foundation is a Decentralized Autonomous Organization established as a promotional and funding body to advance the Telos Blockchain Network and provide support to network applications. Contact Details The Team hello@telosfoundation.io Company Website https://www.telos.net/

July 19, 2022 10:06 AM Eastern Daylight Time

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Tech CEO gives away free career coaching

Victor Cho

Victor Cho, a two-time internet CEO (and most recently the CEO at Evite.com) has released a powerful Career Acceleration Course that he is making available 100% free of charge at https://www.victorcho.com/course. This self-paced video course is filled with his top ten secrets for building a faster career trajectory and overcoming the obstacles, mindsets, and behaviors that prevent career growth. “I have always had a deep passion for bringing my teams to the next level in terms of how they operate, collaborate, and lead. The ten lessons I have put into this course are all must-have skills that every employee should master—from the front line to the C-Suite,” says Cho. “Anyone who masters even just one of these lessons will get some career lift, and anyone who masters them all will find themselves on a rocket-ship trajectory.” The ten lessons of the program delve into three critical career areas: 1) how to build your core capabilities; 2) how to deliver real impact; and 3) how to add positive energy into your organization. The specific lessons include: BUILDING YOUR CAPABILITIES: Attacking your job from the CEO's vantage point Building skills before you actually need them Proactive self-reviews and critiques DELIVERING REAL IMPACT: Mastering self-driven urgency Framing for impact and clarity, and then delivering it Mastering divergent thinking BECOMING ENERGY ACCRETIVE: Mastering inquiry vs. advocacy Driving change across multiple stakeholders Up, across, and down communication Building your extended network Courses like this typically run from hundreds to even thousands of dollars, but Cho is making this course available completely free. Those who partake in the course will simply be asked to donate (if they have the means) to one of several charities that he has identified that help underprivileged children in need, both in the U.S. and the Ukraine. “I have always wanted to put my coaching lessons into a more scalable form in order to help those who didn’t work in the companies I managed,” say Cho. “I really hope those who take and apply these lessons will find value in this coaching gift, and in exchange, will help those in need elsewhere in the world.” The course is available starting today at https://www.victorcho.com/course and any inquiries can be sent to course@victorcho.com. www.VictorCho.com is the official web presence for Victor Cho. A passionate consumer advocate, Cho was most recently the CEO at Evite where he helped lead the company back from the brink of COVID19 extinction and returned it to growth and financial health via a successful corporate extraction. Before that Cho was the CEO during a multi-year turnaround effort at Kodak Gallery (formerly ofoto.com) and he served as the Vice President and leader of Intuit’s $1billion+ web channel. He also spent seven years at Microsoft, where he launched some of the company's earliest Internet commerce and SaaS initiatives. Cho has received numerous awards for his work, including being named the Internet Person of the Year by the Internet Marketing Association and receiving an Italian Knighthood from the Royal House of Savoy for his philanthropic efforts--which have raised nearly $30M for charities and non-profits. Contact Details www.victorcho.com Media course@victorcho.com

July 19, 2022 08:05 AM Eastern Daylight Time

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FeganScott Announces Investigations into Potentially Deadly Safety Defects Found in Certain Ford and Lincoln Vehicles

FeganScott

FOR IMMEDIATE RELEASE - July 18, 2022 NEW YORK – Today consumer-rights law firm FeganScott announced it has launched two investigations into Ford Motor Company (NYSE:F) on behalf of vehicle owners and lessees of 2021 Ford Expedition, 2021 Lincoln Navigator, 2013-2019 Ford Escape, 2013-2018 Ford C-Max, 2013-2016 Ford Fusion, 2013-2021 Ford Transit Connect, and 2015-2018 Ford Edge vehicles relating to safety defects placing consumers at risk of injury or death. One of the potential defects, found in 2021 Ford Expeditions and 2021 Lincoln Navigators, can lead to spontaneous engine compartment fires. Ford informed the National Highway Transit Safety Administration (NHTSA) that fires can start while vehicles are in operation or parked with the engine off. Ford has issued a recall for these vehicles, but FeganScott urges drivers to take caution. “What we find particularly troubling is that Ford still hasn’t offered a fix for the problem, rather telling owners to park their vehicles away from structures in case they burst into flames,” said Elizabeth Fegan, managing member of FeganScott. “This is a completely inadequate response to a defect that has significant safety implications to consumers.” In its NHTSA filings, Ford disclosed 16 instances in which the Ford vehicles named in the recall have caught fire. “I am confident that the number of fires is likely higher, but the lack of awareness around the issue accounts for the under-reporting,” Fegan added. Fegan noted that Ford owners who have not had their vehicles combust should also be concerned given the unaddressed risk of future fires, as well as the economic impact of the issue. “We’ve seen this time and time again: the resale value of cars with tarnished safety records can plummet, economically injuring every single vehicle owner.” The firm is also investigating a second safety-related recall of 2013-2019 Ford Escape, 2013-2018 Ford C-Max, 2013-2016 Ford Fusion, 2013-2021 Ford Transit Connect, and 2015-2018 Ford Edge vehicles. This defect concerns issues with a transmission cable that can detach, resulting in the vehicle rolling away without warning and leading to dangerous collisions. Indeed, similar rollaway defects have resulted in the death of passengers. “Ford has been aware of the defective components installed in these vehicles for many years yet has failed to timely inform drivers or offer a sufficient remedy,” said Fegan. “Ford must be held accountable for its decisions that place millions of people at risk.” The firm continues to investigate these defects, which may be present in other Ford vehicles and model years. Owners and lessees of the vehicles in question are urged to contact FeganScott at Ford@feganscott.com to learn more about their rights under the law. ### About FeganScott FeganScott is a national class action law firm dedicated to helping victims of consumer fraud, sexual abuse, and discrimination. The firm is championed by acclaimed veteran class action attorneys who have successfully recovered $1 billion for victims nationwide. FeganScott is committed to pursuing successful outcomes with integrity and excellence while holding the responsible parties accountable. Media Only: feganscottpr@firmani.com About FeganScott FeganScott is a national class action law firm dedicated to helping victims of civil rights violations, sexual abuse, sexual harassment, and consumer fraud. The firm is championed by acclaimed veteran, class action attorneys who have successfully recovered $1 billion for victims nationwide. FeganScott is committed to pursuing successful outcomes with integrity and excellence while holding the responsible parties accountable. Contact Details Mark Firmani feganscottpr@firmani.com Company Website https://feganscott.com

July 18, 2022 01:38 PM Pacific Daylight Time

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NCMA Releases Third Edition of The Contract Management Standard™

National Contract Management Association

The National Contract Management Association (NCMA) announced today the release of the third edition of The Contract Management Standard ™ (CMS™). The CMS™ is an ANSI-approved American National Standard that describes contract management in terms of the processes created through the integration and interaction of job tasks and skills and the purposes they serve. “Contract management is an ever-evolving profession as reflected in this third edition release of CMS™,” said Kraig Conrad, CEO. “This latest edition of CMS™ was developed through a rigorous process to be a key resource for both buyers and sellers.” The CMS™ includes the contract management processes and relationships required to develop solicitations, develop offers, form contracts, perform contracts, and close contracts for the furnishing and procurement of goods or services. It also includes buyer and seller collaboration with stakeholders such as engineering, estimating, finance, legal, logistics, pricing, project management, requirement development, supply chain management, quality control, customers, and others. Additionally, it is the foundation and framework for the Contract Management Body of Knowledge ®, Sixth Edition and for two of NCMA’s certifications: the Certified Professional Contract Manager™ and the Certified Contract Management Associate. The CMS™ is provided as a free download available to everyone. For your free copy of the CMS™ visit www.ncmahq.org/cms. ### The National Contract Management Association (NCMA), which was founded in 1959 and is the world’s leading association in the field of contract management. The organization, which has over 18,000 members, is dedicated to the professional growth and educational advancement of procurement and acquisition personnel worldwide. NCMA strives to serve and inform the profession and industry it represents and to offer opportunities for the open exchange of ideas in neutral forums. To find out more, please visit www.ncmahq.org. Contact Details NCMA Crystal leid +1 571-382-1101 cleid@ncmahq.org Company Website https://www.ncmahq.org/

July 15, 2022 04:07 PM Eastern Daylight Time

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Nine More Student-Athletes Join Class-Action Suit Alleging Abuse on the University of San Francisco Baseball Team and Lack of Oversight by USF and the NCAA, Allegations Dating Back More Than 20 years

FeganScott

FOR IMMEDIATE RELEASE – July 15, 2022 SAN FRANCISCO – (July 15, 2022) Today, nine former University of San Francisco (USF) baseball players joined the class action lawsuit filed in March 2022 against their two (now former) baseball coaches, USF, and the National Collegiate Athletic Association (NCAA). The players allege that USF coaches Anthony Giarratano and Troy Nakamura created an intolerable sexualized environment on the team over the course of 22 years, that USF knew about their misconduct and did nothing to stop it, and that the NCAA has inadequate policies in place to protect student-athletes from such abuse or prevent coaches from moving on to another member institution with impunity. The amended complaint includes the claims brought by the original three plaintiffs. It provides vivid details of an environment rife with emotional abuse and highly sexualized behavior, with the earliest allegations dating back to 1999 -- Giarratano’s first year as coach. The original complaint was filed on March 11, 2022, in the U.S. District Court for the Northern District of California, San Francisco Division. Since the filing, Giarratano and Nakamura have been fired, and USF athletic director, Joan McDermott, has left her position. “Since we filed this case on behalf of three young student-athletes who had the courage to stand up and share their horrific experiences at USF, we’ve been contacted by many former USF baseball players who share similar stories of crippling emotional abuse and perverse sexual behavior by the USF coaches,” said Elizabeth Fegan, founding partner of FeganScott, and one of the attorneys representing the students. “These experiences clearly illustrate why USF and the NCAA should be held accountable for abuse by coaches.” According to Fegan, the intent of the suit is to force the school to adopt and implement best practices to prevent future occurrences and to compensate the young men for the harm they suffered at the hands of the coaches. “These nine new plaintiffs — who played baseball at USF going back to the very beginning of Giarratano and Nakamura’s coaching tenure — establish that this was not a one-off, one day, one player, or one season incident,” said Jonathan Selbin, a senior partner at Lieff Cabraser Heimann & Bernstein, who has led the firm’s litigation against the University of Southern California and the University of Michigan involving sexual abuse of students and serves as co-counsel on the present suit. “It was a two-decade period during which the coaches created a pervasive and intolerable sexualized environment that did lasting damage to these young players, that USF did nothing to stop despite its knowledge, and for which the NCAA had and has inadequate policies in place to address or prevent it from recurring.” “The reality is that the University of San Francisco has an abysmal record in safeguarding students,” Fegan added. “The deplorable case involving the baseball team comes on the heels of similar allegations involving both the men’s soccer program and the women’s basketball program.” “We are forced to use the civil court system to require the Jesuit school to make the changes it won’t make on its own,” she added. The complaint also challenges the NCAA’s refusal to take meaningful steps to create penalties for sexual, violent, or criminal conduct by coaches or personnel in their athletics programs. While the NCAA freely metes out punishments for student-athletes for poor academic performance and disciplines athletes for profiting off their own likenesses, the NCAA’s bylaws do not contain any penalties for sexual, violent, or criminal conduct by coaches or personnel in their athletics programs. According to the complaint, the NCAA has taken no action in the two decades since the NCAA adopted a coaching code of ethics in 1992, which prohibits sexual harassment and sexual relationships between coaches and athletes. The complaint also cites the NCAA’s failure to track instances of abuse to prevent coaches from moving to different schools. With over 140 pages, the complaint also cites repeated instances in which USF coaches used emotional abuse to force players to leave the team, often forced to walk away from guaranteed scholarships worth as much as $280,000. "Our investigation has revealed that the coaches would routinely berate players with profanity-laced, sexualized screeds intended to humiliate and intimidate them, often in front of other players or fans,” said Fegan. “The intent was clear, to get the kids to quit, freeing up scholarships the coaches could dangle in front of other prospects, and the data supports this conclusion.” According to the complaint of the 13 recruits in the 2017 USF class, only five stayed for four years. Of the 17 recruits in 2020, eight have transferred, and two are planning to, giving the team a 60% transfer rate compared to a national average of just 2%. “Many of the student-athletes we represent are dealing with severe trauma, depression and other health issues stemming from the horrific sexualized abuse and bullying Giarratano and Nakamura put them through,” said Fegan. “These impressionable young men looked forward to a bright future playing college baseball with the training and mentorship they were promised. Instead, the coaches tasked with guiding and teaching them, abused and scarred them. These experiences at USF are an example of what happens when the NCAA is allowed to refuse responsibility.” For more information visit www.feganscott.com ### About FeganScott FeganScott is a national class-action law firm dedicated to helping victims of sexual abuse and sexual harassment. Elizabeth Fegan, the firm’s founder and managing member, represents the group of survivors suing criminally convicted movie mogul Harvey Weinstein. The firm, championed by acclaimed veteran, class-action attorneys who have successfully recovered $1 billion for victims nationwide, has helped survivors of sexual abuse reclaim their lives and seek compensation from their perpetrators. FeganScott is committed to pursuing successful outcomes with integrity and excellence while holding the responsible parties accountable. About Lieff Cabraser Lieff Cabraser is a national law firm that represents individuals and small businesses in a variety of individual and class action cases, including cases brought by survivors of sexual abuse against physicians, teachers, and the institutions who employ them, including the groundbreaking sexual abuse class action against the University of Southern California filed on behalf of nearly 18,000 women who were abused by USC gynecologist George Tyndall. Lieff Cabraser served as Co-Lead Class Counsel in the USC suit, securing a historic $215 million settlement for the survivors that also included sweeping institutional reforms requiring USC to make significant and substantial changes to ensure such sexual abuse never happens again on its campus. Lieff Cabraser is currently serving as Co-Lead Class Counsel in litigation against the University of Michigan on behalf of student-patient and other survivors of sexual abuse by the late Dr. Robert E. Anderson. Media Contact: Mark Firmani feganscottpr@firmani.com Case No. 3:22-cv-01559 About FeganScott FeganScott is a national class action law firm dedicated to helping victims of civil rights violations, sexual abuse, sexual harassment, and consumer fraud. The firm is championed by acclaimed veteran, class action attorneys who have successfully recovered $1 billion for victims nationwide. FeganScott is committed to pursuing successful outcomes with integrity and excellence while holding the responsible parties accountable. Contact Details Mark Firmani +1 206-466-2700 feganscottpr@firmani.com Company Website https://feganscott.com

July 15, 2022 03:33 PM Eastern Daylight Time

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International Bank Executive Frank Morisano Joins Treliant as Senior Managing Director to Drive Rapid Growth in Credit Solutions

Treliant

Treliant, an essential, global consulting partner to the financial industry, has named international bank executive, Frank Morisano to the newly formed position of Senior Managing Director, Credit Solutions. This position was created to address significant increases in demand and to bring additional executive focus to Treliant’s credit solutions group, which delivers practitioner-based credit offerings to financial industry clients across the full credit lifecycle – from developing credit programs, undertaking periodic loan review, to enhancing portfolio management, and addressing problem loans. In addition to expanding and enhancing the firm’s Credit Solutions business unit, Frank will also be a member of the executive leadership team, contributing to the overall strategy and operational direction of the company. “Frank Morisano brings over 30 years of relevant experience in financial services and consulting. He is internationally recognized for helping banks meet demanding regulatory requirements without losing momentum toward their ambitious business objectives,” said Treliant CEO David Samuels. “This is Treliant’s sweet spot, and I am thrilled to welcome Frank to the leadership team, where I am confident that his contributions will help us to expand our solution set and sustain our hyper growth.” Frank joins Treliant from Industrial and Commercial Bank of China, the world’s largest bank, where he was Chief Risk Officer with responsibility for the Americas risk profile, strategic planning, governance, and other areas of risk management and operational resilience. He also implemented a compliant cybersecurity framework and procedures as Chief Information Security Officer. Prior executive management roles include the leadership of revenue-generating businesses at PwC, GMAC, JPMorgan Chase, and Bank of America. At PwC, he also gained deep practical, profitable consulting experience in multiple countries where he established and led successful financial services practices. “I’m excited to join the Treliant organization and to have an opportunity to work with a team of professionals who are so grounded in the business, regulatory, and technology foundations of our industry,” said Frank Morisano. “I believe that my background and experience, combined with Treliant’s current credit solutions, will enable us to expand the business with data-driven and technology enabled solutions, that drive significant cost savings and transform the way they operate.” Treliant Treliant is a global consulting firm serving banks, mortgage originators and servicers, FinTechs, and other companies providing financial services. We are led by practitioners from the industry and the regulatory community who bring deep domain knowledge to help our clients drive business change and address the most pressing compliance, regulatory, and operational challenges. We provide data-driven, technology-enabled advisory, implementation, and staffing solutions to the regulatory compliance, risk, financial crimes, and capital markets functions of our clients. Founded in 2005, Treliant is headquartered in Washington, DC, with offices in New York, London, Belfast, Northern Ireland, and Łódź, Poland. Contact Details Melissa Pazornik +1 202-249-7932 mpazornik@treliant.com Company Website https://www.treliant.com

July 14, 2022 02:34 PM Eastern Daylight Time

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New Axiom Research Ties Company Growth to Corporate Model

Axiom Consulting Partners

82% of ~ 200 leaders surveyed think they make the right decisions, but the time, energy, and resources required to implement them diminishes their effectiveness Only 33% of respondents feel their decisions are executed as intended 1 in 3 companies changed their operating model in the 12 months before the study A new research study from business advisory firm Axiom Consulting Partners (“Axiom”), suggests that companies need to consider their current size and growth objectives when developing their corporate model. The study, entitled The Corporate Model’s Effect on Performance, reflects input from nearly 200 executives at major companies from a wide range of industries. The study found that most companies employ one of four distinct corporate model archetypes, each of which has different implications for corporate center accountabilities, operational leadership, governance, and approaches to strategic capabilities. Examples of the Operational Owner model archetype include Toyota, Walmart and BMW; companies run under the Operational Leader archetype include Pepsico, John Deere and Nike; Strategic Leader archetype companies are exemplified in Sony, Apple and Starbucks; and the Portfolio manager archetype includes companies like Berkshire Hathaway, Samsung and Nestlé. One notable difference among the archetypes is the degree of centralization or decentralization each carries. “Companies make changes to their corporate model for many reasons, including strategic shifts, financial duress, a significant merger or acquisition, or a leadership change. Our research strongly suggests that a company’s current stage of growth is another reason to consider doing so. It provides critical evidence that supports a situationally driven approach to designing a corporate model based on growth aspirations,” said study leader Aaron Sorensen, an Axiom partner and head of the firm’s Business Transformation practice. “This may well be the most important factor to consider rather than, say, how your company’s industry competitors are organized.” “Our analysis of the data showed that different archetypes apply to certain stages of a company’s growth,” Sorensen continued. “For example, a business with between $1 and $3 billion in annual revenues generally wants to employ a cohesive, profitable growth model to avoid performance deterioration, so relatively strong, centralized corporate control over the enterprise would be called for at this stage. And the corporate model that got a company to $1 billion is not going to be the same model that gets a company to $3 billion or $5 billion.” The study also found that: While 82 percent of respondents believe that their organization makes the right decisions, the effectiveness of these decisions is diminished by the amount of time, energy, and resources required to implement them Only 33 percent of respondents believe that decisions are ultimately executed as intended One in three companies changed their operating model within the past year with the intent of improving speed and agility, but only 60 percent report that they are now able to make decisions faster than competitors The study analysis also provides insights into the implications of each operating model archetype on the organization of the corporate center, business units, and support functions, as well as the performance and decision-making effectiveness of each archetype. As detailed in the analysis, some corporate models create better conditions for decision making and performance than others at different points along the growth journey—there is not a one-size-fits all approach to optimizing the corporate model. Study Methodology Axiom Consulting Partners' study gathered the thinking of 174 executive leaders, including CEOs, CFOs, COOs, and CHROs and global organizations ranging from $500 million to over $20 billion in annual revenue. The researchers had strong cross-industry representation, including respondents from consumer & retail, industrial & energy, insurance & financial services, and technology. Leading brands like Chubb, Constellation Brands, Delek US, Kemper, Northwestern Mutual, and Raytheon Technologies were among the represented organizations. Axiom Consulting Partners help clients accelerate growth and transform their organization and workforce to improve execution. We leverage expertise in behavioral and data science to establish strategic direction and improve organizations alignment and execution. We measure our value by the impact we create, evidenced in our clients’ sustained results. Unique to our solutions, we combine deep analytical capabilities, technology-based tools, and practical experience, helping clients to determine priorities and then focusing our work on developing and sustaining excellence in those areas. Contact Details Meir Kahtan +1 917-864-0800 mkahtan@rcn.com Company Website https://axiomcp.com

July 14, 2022 11:45 AM Eastern Daylight Time

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CollaborationRoom.AI and Provana Announce Joint Solution for Superior Contact Center Effectiveness

Provana

Provana, provider of the industry’s first unified platform for compliance and performance management, and CollaborationRoom.AI, an agent engagement, productivity, and compliance solution for hybrid workforce, today announced a partnership that creates the most holistic agent effectiveness management solution available to contact center leaders. CollaborationRoom.AI has built an engagement platform that recreates the same employee experience whether working from home or from the office. The solution uses an entirely browser-based deployment to replicate an office working environment. In parallel, Provana’s leading Interaction Analytics platform analyzes agent voice call interactions for insights into call quality, compliance, and agent effectiveness. Through this partnership, contact center managers will get a 360-degree view of agent performance by analyzing the agent’s behavioral attributes combined with their voice interactions. This provides a deeper and richer set of insights into agent empathy and the elements that drive increased CX in each agent interaction. Provana’s team will also provide a layer of analytics services to CollaborationRoom.AI customers, even those not using Provana for Insight Analytics. “We are excited to be working with such a notable innovator in the contact center space,” said Sean Clark, SVP Products at Provana. “We strive for the most contextualized and customizable interaction analytics to our customers. CollaborationRoom.AI extends the depth of our ability to provide context for actionable insights.” “Provana brings a unique combination of technology and analysts to contact centers in consumer finance, insurance, and other industries,” said Sameer Maini, Chief Executive Officer at CollaborationRoom.AI. “We are pleased to bring our technology to market with one of the most robust and growing players in the industry.” About CollaborationRoom.AI CollaborationRoom.AI patent pending solution enables the supervisor to manage their remote teams as if they are in a brick-and-mortar facility. The CollaborationRoom.AI solution enables customers to drive higher agent utilization, lower attrition and increase compliance. Learn more at www.collaborationroom.ai. About Provana Provana’s compliance and performance management solutions are the first of their kind, providing effortless control over process-intensive and regulated operations. Available to large and midsize enterprises in the consumer finance, legal and healthcare markets, Provana technology is based on a decade of business process management (BPM), AI, RPA, regulatory compliance, and secure data operation expertise. Provana BPM services operate in hundreds of client back offices. The Provana platform can be enabled with managed services and has modules for call analytics, consumer self-service, policies, procedures, disputes, complaints, internal & external audits, noncompliance resolution, licensing & insurance, and BI for operational control. Learn more at www.provana.com. Contact Details Provana Britney Schaeffer britney.schaeffer@provana.com Collaborationroom.AI Viji Maini Viji.maini@collaborationroom.ai Company Website https://www.provana.com/

July 14, 2022 08:14 AM Central Daylight Time

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