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NCMA Announced Award Recipients at GCMS

National Contract Management Association

The National Contract Management Association announced recipients of the Advancing Professional award, Chapter Excellence award, and Outstanding Chapter Volunteer award. These outstanding achievements were honored at Government Contract Management Symposium 2021. “Congratulations to this year’s award winners,” said Kraig Conrad, NCMA Chief Executive Officer. “This powerful group of leaders demonstrates dedicated service to both NCMA and the contract management and acquisition profession. It is an honor to celebrate the impact our members have.” This year’s awardees are: Advancing Professional Award Eileen Tobin, CPCM, CFCM – Dulles Corridor Chapter Chapter Excellence Award Small – San Gabriel Chapter Medium – Jacksonville Chapter Large – East Tennessee Chapter Extra Large – Tyson’s Chapter Outstanding Chapter Volunteer Award Catherine Lambert, CFCM – Rio Grande Chapter Vicki Dyer – East Tennessee Chapter The National Contract Management Association (NCMA), which was founded in 1959 and is the world’s leading association in the field of contract management. The organization, which has over 18,000 members, is dedicated to the professional growth and educational advancement of procurement and acquisition personnel worldwide. NCMA strives to serve and inform the profession and industry it represents and to offer opportunities for the open exchange of ideas in neutral forums. To find out more, please visit www.ncmahq.org. Contact Details Jennifer Knowlton +1 571-382-1127 jennifer.knowlton@ncmahq.org Company Website https://www.ncmahq.org/

December 02, 2021 03:00 PM Eastern Standard Time

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COMCAST'S INTERNET ESSENTIALS PROGRAM AND SERJOBS ANNOUNCE TECHNICAL SKILLS TRAINING PARTNERSHIP AND $30,000 DONATION

Comcast Houston

Comcast's Internet Essentials program today announced the award of a $30,000 financial grant and donated 1,000 laptops to SERJobs, whose mission is to help individuals from low-income communities transform their lives through education training, employment, and financial empowerment services. The grant and donation are part of a new partnership to fund technical skills training and readiness certifications for clients of SERJobs. This program will offer digital skills training opportunities, including Microsoft Office, PowerPoint, Excel and professional development. “SERJobs is excited to celebrate 10 years of Comcast's Internet Essentials program,” said Sheroo Mukhtiar, CEO, SERJobs. “The Workforce Development Rally highlights the importance of digital literacy in our increasingly virtual world—especially as technology and the needs of our economy evolve. We are grateful to Comcast for their ongoing partnership and support of SERJobs’ and our members.” The announcement is part of Project UP, Comcast’s comprehensive initiative to advance digital equity and help build a future of unlimited possibilities; and coincides with the 10th anniversary of its Internet Essentials program, which has connected a cumulative total of more than 10 million people to the Internet at home – most for the very first time. Comcast’s expanded eligibility for Internet Essentials, now including all Federal Pell Grant recipients within its service area, will enable even more students to stay connected as they continue to pursue degrees at colleges, universities, and technical schools. “Ten years is a remarkable milestone, signifying an extraordinary amount of work and collaboration with our incredible community partners across Houston,” said Toni Beck, Vice President of External Affairs, Comcast Houston. “Together, we have connected hundreds of thousands of people to the power of the Internet at home, and to the endless opportunity, education, growth, and discovery it provides. Our work is not done, and we are excited to partner with SERJobs to ensure the next generation of leaders in Houston are equipped with the technical training they need to succeed in an increasingly digital world.” Comcast’s top priorities are connecting people to the Internet at home, equipping safe spaces with free WiFi and working with a robust network of nonprofit community organizations, city leaders, and business partners to create opportunities for low-income Americans. As the nation’s largest internet provider, Comcast supports cooperation between communities, businesses and non-profit organizations to enhance digital equity. Comcast’s $1 billion commitment will include investments in several critical areas, including: additional support for the Lift Zone initiative, which establishes free WiFi access in 50 community centers in Houston, and 1,000+ community centers nationwide, for students and adults by the end of 2021; new laptop and computer donations; over $100,000 in digital equity grants for local Houston nonprofit community organizations to create opportunities for low-income Houstonians – particularly in media, technology, and entrepreneurship; and continued investment in the company’s landmark Internet Essentials program. Project UP & Comcast’s $1 Billion Commitment to Advancing Digital Equity: For over a decade, connecting more people to the Internet and the technology they need to participate and excel in an increasingly digital world has been a core focus for the company. Looking toward the next ten years, Comcast is building on that foundation and expanding its impact through Project UP, a comprehensive initiative to advance digital equity and help build a future of unlimited possibilities. Backed by a $1 billion commitment to reach 50 million people, Project UP encompasses the programs and community partnerships across Comcast, NBCUniversal, and Sky that connect people to the Internet, advance economic mobility and open doors for the next generation of innovators, entrepreneurs, storytellers, and creators. For more information on Project UP and the latest news on efforts to address digital inequities visit https://corporate.comcast.com/impact/project-up. About Comcast Corporation Comcast Corporation (Nasdaq: CMCSA) is a global media and technology company that connects people to moments that matter. We are principally focused on broadband, aggregation, and streaming with over 57 million customer relationships across the United States and Europe. We deliver broadband, wireless, and video through our Xfinity, Comcast Business, and Sky brands; create, distribute, and stream leading entertainment, sports, and news through Universal Filmed Entertainment Group, Universal Studio Group, Sky Studios, the NBC and Telemundo broadcast networks, Peacock, NBC News, NBC Sports, Sky News, and Sky Sports; and provide memorable experiences at Universal Parks and Resorts in the United States and Asia. Visit www.comcastcorporation.com for more information. About SERJobs: SERJobs Houston, a regional affiliate of SER Jobs for Progress National, Inc., is a nonprofit organization empowering individuals to transform their lives through education, training, employment, and financial empowerment services. Founded in 1965 as a volunteer job bank for Hispanic veterans, SERJobs has evolved, and now operates offices in Houston, Galveston and Fort Bend. SERJobs serves individuals in 13 Texas counties and assists more than 4,000 members access better opportunities every year. For more information, visit serjobs.org Contact Details Comcast Foti Kallergis +1 832-986-0196 Foti_Kallergis@comcast.com SERJobs Christi Vasquez +1 832-890-3606 Company Website https://houston.comcast.com/

December 02, 2021 09:01 AM Central Standard Time

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Akeneo Named BigCommerce Preferred Global Technology Partner for Product Experience Management (PXM)

Akeneo

Akeneo, a global leader in product experience management (PXM), today announced its selection as a BigCommerce Preferred Global Technology Partner. The move will provide over 60,000 BigCommerce customers with seamless access to Akeneo’s award-winning product information management (PIM) solution, enabling them to deliver compelling product experiences and unlock multi-channel growth. As the only preferred global PIM partner of BigCommerce, Akeneo was selected for its expansive community of 3,000 PIM enthusiasts around the world, and its complementary product offering. Akeneo PIM brings both the flexibility and extensibility of its open API framework, thanks to Akeneo’s open source roots. The partnership also celebrates the launch of a new prebuilt integration between Akeneo PIM and BigCommerce, Akeneo Connector for BigCommerce, which is now available on the BigCommerce Marketplace. The connector enables joint customers to improve their omnichannel product data governance and keep their BigCommerce-powered storefronts continually updated for consumers and B2B buyers. Using the new Akeneo Connector for BigCommerce, BigCommerce merchants will be able to ensure that they have a single source of truth to collect, organize, enrich and improve the overall quality of their product information, while decreasing time-to-market by enabling marketers to prepare products in a single, user-friendly system. Marketers can easily publish and update vital product information without the need of developer support, allowing them to get the most value out of the BigCommerce platform. Key benefits of the integrated Akeneo PIM offering include the ability for BigCommerce merchants to: Automatically collect product information from any source, including ERP systems, vendor portals, spreadsheets, and.csv files to improve team collaboration and productivity around product information enrichment. Enrich product catalogs with a set of flexible enrichment capabilities, powerful automation, and actionable insights for building and enhancing contextualized product catalogs. Work with a single source of truth with a user-friendly platform to import, manage, enrich and publish product data including images, videos, and media, as well as product variations. Design compelling product experiences to distinguish brands and build loyalty, such as sharing inspiring stories and unique brand values. “Akeneo is one of the only few PIM providers that aligns with BigCommerce’s open SaaS model by offering the flexibility of an API-first open platform, and the ease-of-use and scalability of SaaS,” said Scott Rogers, Akeneo’s Vice President Global Channels & Alliances. “We look forward to working together to solve our joint customers’ challenges in product information management and help them achieve multichannel commerce growth.” “Our partnership with Akeneo further illustrates our commitment to providing merchants access to the highest-caliber technologies and service providers available in the industry,” said Russell Klein, Chief Commercial Officer for BigCommerce. “Akeneo shares our desire to help merchants sell more and grow faster to maximize success, and we look forward to working together to mutually support customers.” Check out the Akeneo Connector for BigCommerce here: https://www.bigcommerce.com/apps/akeneo/ About Akeneo Akeneo is a global leader in Product Experience Management (PXM) helping businesses with products to unlock growth opportunities by delivering a consistent and compelling product experience across all channels, including eCommerce, mobile, print, points of sale and beyond. With its open platform, leading PIM, add-ons, connectors and marketplace, Akeneo PXM Studio dramatically improves product data quality and accuracy, simplifies catalog management, and accelerates the sharing of product information across channels and locales. Leading global brands, manufacturers, distributors and retailers, including Staples Canada, Fossil, Air Liquide and Myer, trust Akeneo to scale and customize their omnichannel commerce initiatives. Using Akeneo, brands and retailers can improve customer experience, increase sales, reduce time to market, go global, and boost team productivity. More information at https://www.akeneo.com About BigCommerce BigCommerce (Nasdaq: BIGC) is a leading software-as-a-service (SaaS) ecommerce platform that empowers merchants of all sizes to build, innovate and grow their businesses online. As a leading open SaaS solution, BigCommerce provides merchants sophisticated enterprise-grade functionality, customization and performance with simplicity and ease-of-use. Tens of thousands of B2B and B2C companies across 150 countries and numerous industries use BigCommerce to create beautiful, engaging online stores, including Ben & Jerry’s, Molton Brown, S.C. Johnson, Skullcandy, Sony and Vodafone. Headquartered in Austin, BigCommerce has offices in London, Kyiv, San Francisco, and Sydney. For more information, please visit www.bigcommerce.com or follow us on Twitter, LinkedIn, Instagram and Facebook. BigCommerce® is a registered trademark of BigCommerce Pty. Ltd. Third-party trademarks and service marks are the property of their respective owners. Contact Details Ran Xu +1 213-309-2373 ran@rosebudpr.io Company Website https://www.akeneo.com

December 02, 2021 10:00 AM Eastern Standard Time

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Kitchen Magic Announces 2022 Kitchen Design Forecast

Kitchen Magic

Kitchen Magic, a family-owned and operated kitchen remodeling company with over 41 years of experience under its toolbelt, announced today its forecast for what the top trends in kitchen design will be in 2022, keeping homeowners informed on how to stay on the cutting edge of remodeling in the new year. According to the Joint Center for Housing Studies at Harvard University, elevated spending on residential remodeling projects will continue well into 2022. After a time of unprecedented change that spurred an exponential increase in the time homeowners spent at their homes and in their kitchens, kitchen design as we knew it, changed forever. Homeowners are still looking to further improve their kitchens, inspired by a renewed appreciation for the most used room in the home. With the new year presenting a much-needed fresh start for many, Kitchen Magic is committed to keeping clients on the forefront, uncovering ways to refresh the kitchen by way of remodeling, thus, helping them achieve their renovation resolutions. “In 2022, homeowners will be looking to optimize space and service areas in the kitchen,” said JT Norman, Product & Design Innovation Lead for Kitchen Magic. "Building up these functional areas sets the stage for a sleek and clean kitchen aesthetic.” The company’s design and innovation experts have pulled together a forecast that truly coincides with the clutter-free and practicality often associated with a new beginning. A small sampling of the 2022 Kitchen Magic design trends forecast includes: Knobs & Pulls: The Jewelry of the Kitchen Brass, gold, and champagne tone fixtures are the latest in kitchen hardware. A gold finish is one of the best ways to a add a touch of glamour to the kitchen. Forest Bathing This trend brings the outside inside using materials such as wood, stone, and greenery. When deciding on a palette, think deep, rustic hues and use of color in unexpected places such as appliances and hoods. Scandinavian Influence This trend can be described in 3 words: Clean. Minimalist. Simple. This motif features smooth, straight lines; open floor plans; large glass windows; low profile cabinetry; and geometric shapes. Vinyl is in Vogue Product manufacturing technology has come a long way with homeowners impressed by the fact that they are unable to distinguish vinyl flooring from real wood or stone. It’s one of the more cost-effective flooring options on the market. This product trend will continue past 2022 because of vinyl flooring’s durability and designs. While many homeowners are waiting for January 1 st to commence any remodeling projects, Kitchen Magic hopes that this kitchen design forecast will inspire clients to be “out with the old, in with the new” ahead of the new year. Kitchen Magic’s full 2022 kitchen design trends forecast can be downloaded here. Kitchen Magic has teams of consultants across the Northeast to help homeowners in these regions envision their upcoming projects. To learn more and schedule your free consultation, visit www.kitchenmagic.com. About Kitchen Magic Kitchen Magic is a kitchen remodeling company with headquarters and manufacturing facilities located in Nazareth, PA. Kitchen Magic has been family-owned and operated since 1979. Using an exclusive cabinet refacing process, Kitchen Magic has transformed nearly 60,000 kitchens. Today, Kitchen Magic serves CT, DE, MA, NJ, NY, PA, and RI. Kitchen Magic is recognized by Qualified Remodeler as #1 in kitchen remodeling nationwide, an 11-time Angie's List Super Service Award winner, a Best of Houzz winner for design & service 10 times, and an honored 8-time winner of The Morning Call's Top Workplace Award. Contact Details Kitchen Magic LInda Fennessy +1 800-237-0799 linda.fennessy@kitchenmagic.com Direct Linda Fennessy +1 610-217-0964 Company Website https://www.kitchenmagic.com

December 02, 2021 09:13 AM Eastern Standard Time

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Connective Earth and Enzo Advisors™ Join Forces to Offer ESG and Sustainability Reporting Services

Connective Earth

Connective Earth, an ESG and Impact Investing platform and Enzo Advisors ™, a global ESG and sustainability consulting firm, are now working together to provide family offices, corporations, and fund managers with robust ESG advisory services to help drive measurable environmental and social impact. Services offered include drafting sustainability reports ESG roadmaps, and customized ESG scorecards, as well as leveraging proprietary frameworks and software solutions to help companies and investors define a pathway to net zero in a credible and transparent manner. Enzo's proprietary methodology incorporates corporate strategy and financial forecasting with the integration of broader ESG principles across operations to effectively communicate with stakeholders. Their leadership benefits from more than twenty years of experience across investment banking, financial consulting and investment management. “Companies are confused by the lack of standardized ESG reporting and the jargon being used in the sustainability world. They need assistance from experts to navigate their enterprises to a more ESG compliant and sustainable world,” said Peter C. Fusaro, Partner, Connective Earth. “We are very excited to work with a mission-aligned partner such as Connective Earth to extend our ESG advisory capabilities to support family offices, foundations and pension funds to further drive impact. We are at a pivotal moment where funding can have a meaningful impact in driving transformative change across society, and we look to provide the much needed clarity to help family offices and other institutional investors incorporate ESG considerations across their portfolios.” About Connective Earth Connective Earth is focused on supporting Family Offices, Foundations, Pension Funds and Sovereign Funds through award winning technology by Carii, Inc. The platform offers sophisticated investors and impact communities the ability to put their values at the center of their investment mandate by offering investments that are ESG and Impact investing aligned. Connective Earth delivers robust, secure communication, content and thought leadership to its community. About Enzo Advisors™ Enzo Advisors™ is a female and minority-led global sustainability consulting firm that helps companies build best-in-class sustainable business models within an ESG construct and works closely with institutional investors to integrate ESG frameworks across their investment processes. The company was founded to support companies early in their respective life cycles to build sustainable businesses that create value for stakeholders and society overall. Enzo Advisors™ also works closely with institutional investors and private equity firms to codify ESG policies and frameworks within their investment and diligence processes, as well as across their portfolio companies. More information is located on the websites of both companies: www.connectiveearth.com and www.enzoadvisorsllc.com. Contact Details Connective Earth Peter Fusaro +1 212-333-4979 peter@connective.earth Enzo Advisors LLC Nidhi Chadda nidhi@enzoadvisorsllc.com Company Website https://www.connectiveearth.com/home

December 01, 2021 08:03 AM Eastern Standard Time

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UK SMEs forge ahead with cautious optimism as post-pandemic business confidence grows

Stockwood Strategy

Despite lingering anxieties about the pandemic and a variety of economic and commercial issues, the majority of SMEs believe it is now imperative to begin building back from the crisis. They are ready to step up their business investment, with ambitious plans for recruitment, renewal of equipment and machinery, and both domestic and international expansion. Fintech business lender MarketFinance asked 2,000 SME owners across the UK about their outlook for 2022 and beyond, gauging their short and long-term plans for business investment and growth. MarketFinance has today released a comprehensive research report of its findings. Confidence Analysis of the survey results has shown that business confidence amongst SMEs is improving, with many firms now focused on recovery and growth. With pandemic disruptions now largely settled, half of SMEs (48%) expect their turnover to stabilise or to increase over the next 12 months. Similarly, 50% of SMEs expect demand for their products or services to stabilise or to increase over the next six months. MarketFinance’s research has found that the majority of SMEs (63%) expect their business to grow over the next three years Investment With survival mode no longer a necessity and cash flow pressures beginning to ease, the vast majority of SMEs (70%) now feel confident enough to increase business investment over the next 12 months. A quarter of SMEs plan to hire new staff, while 24% expect to purchase new equipment and machinery. When asked how they were factoring borrowing into their investment plans, 23% of SMEs said access to a broader range of borrowing options could enable them to increase investment even further. Borrowing The research findings demonstrate that borrowing will play a key role in recovery and growth with 62% of SMEs saying that prudent borrowing could help them fund growth. However, three quarters (71%) of SMEs do not believe traditional banking products are the most obvious and convenient way to borrow for investment. Despite this lack of alignment between current finance needs and the options available through traditional routes, more than a third of SMEs (37%) are looking to take on new borrowing facilities. Growth With confidence high and a sense of having moved beyond recovery and into a new stage of growth, many businesses are looking forward to seizing a host of opportunities in 2022. Almost all SMEs surveyed (81%) plan to invest in sustainability, while 30% say they are considering merger and acquisition (M&A) activity in the year ahead – more than twice as many as those primarily focusing on organic growth (14%). Over a third of businesses (34%) say they already sell overseas, or have plans to begin doing so. That figure is highest amongst the largest businesses surveyed (turnover between £5m and £6.5m) but even amongst smaller enterprises significant numbers are focused on export. Anil Stocker, CEO at MarketFinance, commented: “ It’s clear that the business environment has shifted and SMEs are looking ahead with a quietly confident and cautiously optimistic view. UK businesses intend to ramp up growth through domestic and international expansion, digital transformation and even M&A activity. But as they reset their post-pandemic goals for a post-pandemic, they’ll need to be confident of their funding base. Given that so many SMEs are looking outside of traditional routes in their search for finance, we’re particularly proud to have been accredited by the British Business Bank as one of the few alternative providers under The Recovery Loan Scheme. Schemes like the RLS are a golden opportunity for SMEs looking to gear up for growth, providing easily accessible funding at a lower cost across a wide range of products. We expect to see a large number of SMEs taking advantage of the scheme over the next 6 months as their growth and expansion efforts gain momentum and they invest in ambitious plans for 2022 and beyond.” About MarketFinance MarketFinance is a fintech business lender which believes that SMEs are building the world. By making finance frictionless, they’re solving the cash flow issues getting in the way of progress. MarketFinance uses smart technology to deliver better access to faster, more affordable finance; with one-to-one help whenever businesses need it. Since 2011, MarketFinance has advanced over £2.6 billion worth of invoices and loans, enabling thousands of UK businesses to bridge today’s funding gaps and fuel tomorrow’s big ambitions. MarketFinance is an accredited Recover Loan Scheme lender and has a wide-reaching network of strategic partners including Barclays Bank UK PLC, Tide, Equals Group and Ebury. MarketFinance is backed by Barclays Bank UK PLC, Mouro Capital, Paul Forster (co-founder of Indeed.com) European venture capital fund Northzone (invested in Klarna, iZettle and Trustpilot), Viola Capital and private equity group MCI Capital (also invested in iZettle, Azimo and Gett). Further information visit: www.marketfinance.com Contact Details MarketFinance Bilal Mahmood +44 7714 007257 b.mahmood@stockwoodstrategy.com Company Website https://marketfinance.com/

December 01, 2021 08:00 AM Eastern Standard Time

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RCG Ventures Taps Giovanni Cappellini to Lead Flex Employee Services

RCG Ventures

RCG Ventures (RCGV), a wholly owned subsidiary and venture arm of River Capital Group Holdings (River Capital), a leading family investment office, today announced that it has appointed Giovanni Cappellini as Managing Director of its portfolio company, Flex Employee Services (Flex). Founded in 2015, Flex Employee Services is the leading provider of national recruiting and enterprise staffing solutions. Prior to joining Flex, Cappellini served as the Senior VP of Sales and IT recruiting for Solomon Page Technology Partners. During his 18-year tenure with Solomon Page, Cappellini recruited hybrid, dynamic technologists for hedge funds, global financial institutions, boutique investment practices, and global management consulting firms. Cappellini also helped Solomon Page optimize outdated processes, build new offerings that drove significant ROI, and created a consistent, sustainable, hyper-growth model. In his new role, Cappellini is tasked with creating a next generation recruiting and staffing strategy, through which Flex provides talent and solutions to support the various Workforce and Human Capital Businesses and thousands of clients serviced through the RCG Ventures (RCGV) umbrella. “The strategy Giovanni will execute will be critical to the growth of Flex, RCGV and all of the family of companies that River Capital Supports” said Vince Puma, CEO of River Capital Group Holdings. As an ever-growing lack of skilled workers, a global pandemic, and a universal shift to hybrid working has manifested into a worldwide crisis, Cappellini will optimize overall business processes at Flex, empowering the company to operate with velocity while supporting dynamic scale. In addition, he will oversee the rebranding of the company’s identity and website to reflect its core strengths and strategy. “The global staffing shortage is an epidemic that will cripple economies if not addressed in the very near future,” said RCG Ventures Managing Partner, Jeff Kaplan. “The ability to tap into a population of thoroughly vetted professionals through Flex Employee Services is integral to RCGV’s active investment strategy, adding value that extends well beyond access to capital.” “The lack of qualified candidates for vacant positions in accounting, corporate finance, and IT has led many companies to outsource hiring of key personnel, creating a significant opportunity for Flex Employee Services,” said Cappellini. “I’m excited to join this all-star team because we not only help organizations overcome today's staffing challenges, but, with the support and backing of RCG Ventures, can also prevent future workforce issues from manifesting.” ABOUT FLEX EMPLOYEE SERVICES Founded in 2015 by River Capital Group Holdings, Flex Employee services is a leading provider of national recruiting and workforce management solutions. Through both strategic acquisitions and organic growth, Flex boasts a best-in-class leadership team of staffing and personnel management professionals. Headquartered in Manhattan, NY with offices nationwide, Flex Employee Services actively seeks out opportunities for continued growth, recruiting top talent that supports each River Capital Group subsidiary and partner. Visit www.flexemployeeservices.com for more information. ABOUT RCG VENTURES RCG Ventures (RCGV) is a wholly owned subsidiary of River Capital Group Holdings (River Capital), a leading family investment office. RCGV represents an active investment strategy that combines access to capital with management resources, infrastructure, an expansive global business network, and hands-on strategic guidance from an elite, tenured team of business, financial, marketing, operations, and capital markets leaders. Our target partners develop breakthrough innovations in blockchain, artificial intelligence (AI), big data, workforce services, Internet of Things (IoT), data analytics, and extended reality (XR). For additional information, please visit www.RCGV.com. ABOUT RIVER CAPITAL GROUP HOLDINGS Founded in 2013, River Capital Group Holdings (RCGH) is a leading family investment office headquartered in Manhattan, NY. In addition to funding, River Capital Group also offers strategic counsel, management resources, and access to its expansive network of capital markets, finance, and institutional investment professionals, without requiring partner companies to cede operational control. River Capital Group makes opportunistic investments in growth companies with investments ranging from five hundred thousand to $50 million. Specifically, RCGH identifies forward-thinking companies for which its capital, financial expertise, and relationships would add both significant quantitative and qualitative value. River Capital Group Holdings is industry agnostic with a track record of backing and supporting companies that deliver above average returns and exceed industry expectations. Invested capital is only that of River Capital Group Holdings’ principals. For additional information, please visit www.rivercapitalgroupholdings.com. Contact Details Mostafa Razzak JMRConnect: Shaping Influence® PR +1 202-904-2048 m.razzak@jmrconnect.net

November 30, 2021 08:30 AM Eastern Standard Time

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DonorsTrust Celebrates Record-Breaking Donations On Giving Tuesday

Donors Trust

The team at DonorsTrust, a donor-advised fund (DAF) committed to encouraging philanthropic giving and protecting donor intent, is celebrating “Giving Tuesday” amid a record-breaking pace of donations. Giving Tuesday, the first Tuesday following Thanksgiving, Black Friday, and Cyber Monday, is a global celebration of generosity. All are encouraged to help others and consider giving their time and resources. “DAFs remain positioned right now to serve the public good, especially in these continued uncertain times,” explained Lawson Bader, CEO of DonorsTrust. “Charitable contributions from DAFs met the challenge of 2020 for a multitude of charities and kept the pace going throughout 2021.” DonorsTrust is on pace to set a new record in 2021, already distributing grants totaling more than $140 million through mid-October. In 2020, DonorsTrust paid out more than $186 million to charitable causes. With an expected surge in additional giving around the holidays, the amount in 2021 is on track to be significantly higher. In 2019, DonorsTrust accountholders recommended $163 million in grants to 751 charities in nearly every U.S. state, representing an increase of 12% from 2018. DAFs are like a charitable savings account that provides donors more time to think about which charities to contribute to over time, all while their money is growing in the fund, increasing the impact of giving from both a timing perspective and amount, too. “Giving from DAFs is increasing as philanthropists look to give more, and more strategically – on Giving Tuesday and beyond - making up for the unanticipated needs and demands many non-profits are currently experiencing,” Bader continued. “Despite these fears and uncertainty from the pandemic and economic uncertainty, giving expectations were surpassed as donors continue to step up and support non-profit organizations.” DAFs provide a key source of income for charities. The charitable vehicle is growing in popularity, with nearly 1 million Americans utilizing DAFs to centralize and simplify giving. Low new account minimums make them the great democratizers of philanthropy – available to all, not just the privileged few. To learn more about how DAFs and DonorsTrust are making a difference, please visit http://www.donorstrust.org. ### Established in 1999 as a 501(c)(3) public charity, DonorsTrust is a community of donors devoted to creating a better future. Our donors support charities they believe protect our Nation’s constitutional liberties and strengthen civil society through private institutions rather than government programs. Our boutique size lets us offer our donors personal attention and advice that helps them achieve their philanthropic goals. We ensure that our donors’ intentions are protected and offer simple, effective, and tax-advantaged, ways to give. Since its inception, DonorsTrust granted over $1.6 billion to more than 4,000 charities that protect our constitutional liberties and strengthen civil society without government funding. Contact Details Dan Rene +1 202-329-8357 daniel.rene@kglobal.com Company Website https://www.donorstrust.org/

November 30, 2021 08:30 AM Eastern Standard Time

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Artificial Intelligence Capabilities Are Quickly Becoming Essential for Customer Experience Initiatives, According to Dash Research

Dash Network

Dash Research’s report, “Artificial Intelligence for CX Applications”, focuses on the market drivers and barriers surrounding the adoption and use of AI in CX platforms, applications, and programs, the general use case categories for AI, and several representative case studies detailing the use of AI to improve CX. The report also details current AI regulations, which generally focus on the proper collection and use of personal information. An Executive Summary of the report is available for free download on the firm’s website. Artificial intelligence (AI) has become nearly ubiquitous across a range of industries and use cases. The customer experience (CX) discipline is no different, according to a new report from Dash Research; AI is being used across both customer-facing functions and in back-office systems and processes. This AI functionality is being integrated or incorporated into CX platforms and applications, with low- or no-code interfaces that allow CX, marketing, and sales professionals with little data science or computer coding experience to manipulate data and tune algorithms to support several different functions. According to Dash Research principal analyst Keith Kirkpatrick, the use of AI within CX can be classified under five broad categories: intelligent insights, predictions, preferences, recommendations, and automation. “Each step in the AI/CX continuum represents a progression of AI maturity and sophistication,” says Kirkpatrick. “As AI maturity increases, so does the required depth of integration of data sources within an organization, which can encompass customer and account data, product and service data, billing and fulfillment data, and service interaction data.” Dash Research analysis indicates that there are four key market drivers spurring the adoption and use of AI within CX initiatives: Increasing demand for customer-facing automation and assistants Higher demand for backend automation and intelligent analysis Growing appetite for data-led insights and customer journeys More value seen with deeper customer engagement However, while AI is becoming part of the very fabric of CX platforms, like any technology or approach, there are technical and operational barriers to complete market adoption. Dash Research finds that the key remaining market development barriers include: Limited scope or quality of data Lack of alignment between CX challenges and AI solutions Limited data governance policies and privacy concerns Regulatory issues Dash Research’s report, “Artificial Intelligence for CX Applications”, focuses on the market drivers and barriers surrounding the adoption and use of AI in CX platforms, applications, and programs, the general use case categories for AI, and several representative case studies detailing the use of AI to improve CX. The report also details current AI regulations, which generally focus on the proper collection and use of personal information. An Executive Summary of the report is available for free download on the firm’s website. Dash Research, the market intelligence arm of Dash Network, provides in-depth research and insights on the worldwide CX market including a comprehensive assessment of technology solutions, business issues, market drivers, and end-user dynamics across industry sectors. Dash Research’s global market coverage combines qualitative and quantitative research methodologies to provide a complete view of emerging business opportunities surrounding contact center technologies, customer data & analytics, customer data platforms, customer insights & feedback, customer relationship management, personalization & optimization, and employee experience. For more information, visit www.dashresearch.com or call +1.720.603.1700. Contact Details Dash Research Clint Wheelock +1 720-603-1700 press@dashnetwork.com Company Website http://www.dashnetwork.com

November 30, 2021 05:15 AM Eastern Standard Time

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