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OYO Rolls Out Contactless Anytime Check-In and Virtual Front Desk for its US Hotels

OYO

Global hospitality technology company OYO has announced the launch of a virtual front desk solution for its partner hotels in the US. Powered by GPT-4, the solution will eliminate waiting time for its customers offering anytime check in, help and guide international travellers who do not speak the local language and will also lead to faster response and resolution. The initiative is in line with OYO' s continuous efforts towards increasing operational efficiency of hotel partners by empowering them with latest technological tools. The self check-in technology is integrated with smart lock systems, allowing guests to enjoy keyless entry and exit without the need for physical key cards. Round-the-clock virtual front desk powered by ChatGPT4 will reduce front desk operations expenses by ~60%, saving an average OYO hotel ~$30,000 annually. The virtual front desk will support 80+ languages and will promptly assists guests in their preferred language, addressing queries and concerns in real-time. Additionally, the system automates payment collection, streamlining the entire process for a hassle-free experience. ChatGPT4 also analyses guest preferences to provide tailored recommendations for activities, dining, and local attractions. Talking about self-check in, Gautam Swaroop, CEO- OYO International said, “Guest facing tech such as the Contactless Self Check-in solution is not only important for enabling a seamless experience for guests, but also helps drive bookings and provides revenue-enhancing solutions for our hotel owners. The virtual front desk serves as a powerful tool that provides guests personalized hotel recommendations, exclusive offers, and seamless navigation. This also contributes to boosting bookings on OYO's own platforms, creating an additional revenue stream for hotel owners.” Nikhil Heda, Head of Business Development – OYO USA added, “There has been an increasing shift in consumer behaviour where they prefer digital-first interactions, convenience and personalization. This has steered the hospitality industry towards the adoption of guest-facing technology. At OYO, we have made a conscious effort to advance our tech stack to keep up with new customer demands and advanced technologies.” OYO offers hotels access to a large base of regular customers through its app and website, and lists hotels on multiple Online Travel Agents (OTAs) to boost booking demand and revenue. OYO’s best-in-class Artificial Intelligence-enabled pricing software automatically drives the best booking prices across all channels, based on room type, seasonality and other factors, therefore, enabling such an increase in online revenues. OYO has started offering hotels the flexibility of not having to invest heavily in redoing the hotel to join the OYO platform, something that other budget hotel chains insist on. Therefore, the initial investment to join OYO is minimal. It has been focusing instead on standardizing service led components such as customer support and booking experience. Nikhel Chand, the owner of OYO Woodland Hotel and Suites, who implemented the solution at his property said, "We implemented this solution to improve customer experience, help reduce costs, automate repetitive tasks and improve revenue. Our previous front desk setup had some gaps, both from a guest experience and operational perspective, including challenges with late-night check-ins and issues with keycard loss by customers. The biggest value this solution has brought to our property is the ability to manage hotel operations remotely from anywhere." The company helps ensure great experience for customers, with ease of search and a quick booking experience, highly competitive room prices as per market demand patterns, automated tools such as Artificial Intelligence powered chatbots to quickly resolve customer queries, loyalty programs and easy refund, if needed. OYO recently announced that it has partnered with Stripe to ease the payment experience for its customers and hotel owners in the US. The integration will provide hotel owners with a flexible and seamless solution for in-person payments with Stripe Terminal at their hotels. OYO hotels in the US will also be enabled with real-time payouts through Instant Payouts with Stripe, which will improve their cash flow. Earlier this year OYO said that it is planning to add over 100 hotels in the US. The company will focus on adding more hotels in the states of Oregon, Washington, Texas, Oklahoma, Georgia and Florida. Texas continues to be the largest and fastest growing market for OYO in the US, while it also has a sizable concentration of hotels in Oregon, South and North Carolina, Florida & Georgia. The company also achieved a 48% growth in revenue from bookings on its own platform, such as the app, website, mobile web and call centers in Q4 2022 vs same period in 2021. OYO’s app saw the highest growth with a 99% surge in revenue from bookings in Q4 2022 vs same period in 2021. The company had earlier disclosed that its app is the second most downloaded travel app with over 100 million downloads globally. OYO has presence in over 35 countries globally. It owns a vacations home business in Europe called OVH (OYO Vacation Homes) which operates legacy brands such as DanCenter and Belvilla. About OYO: OYO is a global platform that aims to empower entrepreneurs and small businesses with hotels and homes by providing full-stack technology products and services that aim to increase revenue and ease operations; bringing easy-to-book, affordable, and trusted accommodation to customers around the world. OYO offers 40+ integrated products and solutions to patrons who operate over 168,711 hotel and home storefronts in more than 35 countries including India, Europe and Southeast Asia, as of September 30, 2022. For more information, visit here Disclaimer: Oravel Stays Limited is proposing, subject to applicable statutory and regulatory requirements, receipt of requisite approvals, market conditions and other considerations, to make an initial public offering of its equity shares (the “Equity Shares”) and has filed the Draft Red Herring Prospectus (“DRHP”) with the Securities and Exchange Board of India (“SEBI”). The DRHP is available on the website of SEBI at www.sebi.gov.in, websites of the Stock Exchanges, i.e., BSE Limited and National Stock Exchange of India Limited at www.bseindia.com and www.nseindia.com, respectively, and is available on the websites of the Global Coordinators and Book Running Lead Managers, i.e., Kotak Mahindra Capital Company Limited, J.P. Morgan India Private Limited and Citigroup Global Markets India Private Limited at www.investmentbank.kotak.com, www.jpmipl.com and www.online.citibank.co.in/rhtm/citigroupglobalscreen1.htm; the websites of the Book Running Lead Managers, i.e., ICICI Securities Limited, Nomura Financial Advisory and Securities (India) Private Limited, JM Financial Limited and Deutsche Equities India Private Limited at www.icicisecurities.com, www.nomuraholdings.com/company/group/asia/india/index.html, www.jmfl.com and www.db.com/India, respectively. Investors should note that investment in equity shares involves a high degree of risk and for details relating to the same, refer to the Red Herring Prospectus which may be filed with the Registrar of Companies in the future, including the section titled “Risk Factors”. Potential investors should not rely on the DRHP filed with SEBI for making any investment decision. The Equity Shares offered in the Fresh Issue (as defined in the DRHP) and the Offer for Sale (as defined in the DRHP) have not been and will not be registered under the U.S. Securities Act of 1933, as amended (the “Securities Act”) and, may not be offered or sold within the United States except pursuant to an exemption from, or in a transaction not subject to, the registration requirements of the Securities Act and applicable state securities laws. Accordingly, the Equity Shares are only being offered and sold (i) within the United States only to “qualified institutional buyers” (as defined in Rule 144A under the Securities Act) in transactions exempt from, or not subject to, the registration requirements under the Securities Act, and (ii) outside the United States in offshore transactions in reliance on Regulation S under the Securities Act and pursuant to the applicable laws of the jurisdictions where those offers and sales are made. There will be no public offering of the Equity Shares in the United States. Contact Details Anupriya +91 97911 63065 anupriya.d@oyorooms.com Company Website https://www.oyorooms.com/

October 11, 2023 10:00 AM Eastern Daylight Time

PathAI Announces Research Presentations at AACR-NCI-EORTC International Conference on Molecular Targets and Cancer Therapeutics

PathAI

PathAI, a global leader in AI-powered pathology, today announced it will present research on advances in artificial intelligence (AI) approaches through three posters at the AACR-NCI-EORTC International Conference on Molecular Targets and Cancer Therapeutics on October 11-15 in Boston, Massachusetts, including one poster to be presented in partnership with Flare Therapeutics. The posters showcase how AI may improve the utility of complex and specialized modalities such as multiplexed immunohistochemistry and may enhance the utility of routine modalities, such as augmenting cellular resolution from H&E-stained images. The presentations underline the significant strides in AI that can enhance translational and clinical research applications. Spatially-resolved prediction of gene expression signatures in H&E whole slide images using additive multiple instance learning models (Poster B010) In this research, PathAI demonstrates the prediction of TGFβ-CAF gene expression signature levels in breast cancer from H&E images and links these levels to tumor microenvironment features using PathExplore, PathAI’s recently launched structured, standardized and scalable panel of human interpretable features (HIFs) offering unprecedented resolution of the tumor microenvironment (TME) from H&E whole-slide images. H&E staining is routine for cancer diagnosis but does not provide molecular information. This potentially limits its utility for molecular-targeted therapy development and selection. AI models augment the information that can be extracted from H&E staining, enhancing resolution of H&E data and increasing other applications such as associating spatial TME features with gene expression signatures. End-to-end additive multiple instance learning (aMIL) models developed and deployed by PathAI performed well at predicting TGFβ-CAF levels. Importantly, aMIL models link PathExplore HIFs to specific sub-regions within the TME, which allows for granular understanding of specific cellular contributions to various molecular predictions from H&E WSI. This poster adds to a series of PathAI achievements in predicting molecular phenotypes from digital pathology images, providing a means to harness complex biological signatures as clinical biomarkers for precision medicine. It will be presented by Chintan Parmar, manager of AI research at PathAI, on October 13 from 12:30-4 p.m. ET. Artificial intelligence (AI) analysis of histological images accurately identifies luminal subtype Urothelial Carcinomas characterized by high Peroxisome Proliferator-Activated Receptor Gamma (PPARG) expression (Poster B016) This research was completed in collaboration with Flare Therapeutics and highlights an AI-based model that identifies luminal subtype in Urothelial Carcinoma as a novel biomarker approach for its first-in-class clinical candidate FX-909. The poster will be presented by Stefan Kirov from Flare Therapeutics on October 13 from 12:30-4 p.m. ET. Machine-learning enabled quantification of colocalized multiplex IHC signals with spectral overlap (Poster B008) This poster demonstrates novel imaging and AI technology to accurately detect and quantify up to four co-localized antigens or stains from a single multiplex IHC slide. Multi-spectral imaging addresses the challenge of how to separate markers exhibiting both spectral and spatial overlap. Expression or staining of individual markers is identified in spectrally unmixed images and combined with information across all separate marker channels to create a “super annotation” co-expression map that is then used to train AI models. PathAI’s model utilizing super annotation demonstrated a significantly lower error rate in detecting co-expression of several markers such as ER, PR, and Ki67 compared to an commercially available method, which was consistent on two different scanners, Leica At2 and 3DHistech. These results may facilitate clinical utilization of higher-plex biomarkers, which could enable faster and more accurate co-expression measurement of various markers, promising cost and time savings by consolidating biomarker measurement to a single slide with automated scoring to assist pathologists. This poster will be presented by Waleed Tahir, pathology AI research scientist at PathAI, on October 13 from 12:30-4 p.m. ET. Learn More PathAI representatives will be on site at the conference for the poster presentations: Poster B008 October 13, 12:30-4:00 p.m. ET Presenter: Waleed Tahir, PathAI Poster B010 October 13, 12:30-4:00 p.m. ET Presenter: Chintan Parmar, PathAI Poster B016 (In partnership with Flare Therapeutics) October 13, 12:30-4:00 p.m. ET Presenter: Stefan Kirov, Flare Therapeutics If interested in meeting the PathAI team during or after the conference, contact the team via email at BD@pathai.com. About PathAI PathAI is the only AI-focused technology company to provide comprehensive precision pathology solutions from wet lab services to algorithm deployment for clinical trials and laboratory use. Rigorously trained and validated with data from more than 15 million annotations, its AI-powered models can be leveraged to optimize the analysis of pathology samples to improve efficiency and accuracy of pathology interpretation, as well as to better gauge therapeutic efficacy and accelerate drug development for complex diseases. PathAI, which is headquartered in Boston, MA, and operates a CAP/CLIA-certified laboratory in Memphis, TN, is proud to have a team of 600+ innovative thinkers from around the globe. For more information, please visit www.pathai.com. Contact Details SVM Public Relations and Marketing Communications Maggie Naples +1 401-490-9700 pathai@svmpr.com Company Website https://www.pathai.com/

October 11, 2023 10:00 AM Eastern Daylight Time

Chipper Gives Student Loan Borrowers Relief with Lower Payment and Loan Forgiveness Options

Chipper

Chipper, the app that empowers student loan borrowers to better manage their debt, today announced that its full featured mobile app is now available to help borrowers lower their monthly payments and eliminate their debt. Chipper is a simple, easy to use app to help the 44-45 million Americans who have federal student loans manage their debt, find forgiveness, and lower monthly payments. The all-in-one student loan repayment app coincides with student loan payments restarting in October, following the pause that began in March 2020. Student loan debt is the second-biggest consumer debt category after mortgages, with the total amount of student debt now approaching $1.8 trillion and the average monthly payment being $400. Chipper has helped more than 140,000 customers conquer student debt up to four years faster with an average savings of $307 per month. Four out of five (82%) Chipper users find a better repayment plan through its app. "The restart of student loan payments has serious consequences on millions of Americans who are struggling financially and are already dealing with inflation and rising housing costs,” said Tony Aguilar, founder and CEO of Chipper. “Our app uses advanced technology to seamlessly connect student loans and automate enrollments into lower payment plans, improving outcomes for borrowers who are desperate for relief and forgiveness. We have already helped our members qualify for more than $250 million in student loan forgiveness. Chipper is on a mission to discover and take action on the different personalized options and programs that can eliminate their debt.” While more than four million people have enrolled in the SAVE plan, Chipper’s analysis shows that millions more borrowers are eligible for relief and forgiveness programs and their debt can be eliminated in one day if these borrowers take the proper action. Under the Public Service Loan Forgiveness (PSLF) program, Chipper’s research shows: Ninety percent of First Responders could have their debt forgiven. More than half of Educators could see their debt eliminated. One-third of Health Care workers’ debt could disappear. “Borrowers do not have to struggle under mountains of student debt, especially those who work in public service,” added Aguilar. “We know how to successfully apply for lower payments and forgiveness programs. Chipper makes the process easy and more effective so borrowers can successfully tackle their debt, putting them on a path towards savings and long-term wealth creation.” Since its inception in 2018, Chipper has been revolutionizing the way student loan borrowers manage and reduce their debt. By offering clear, actionable insights and strategies, Chipper empowers users to take charge of their financial futures, providing an authentic pathway to success and financial wellness. About Chipper Chipper, based in Austin, Texas, is the all-in-one student loan app that helps borrowers optimize and pay off their student debt faster. Chipper centralizes users' student loans while its algorithm identifies options for repayment management and loan forgiveness tailored to individual users. Chipper makes it possible for users to take further action on student loan repayments and chip away at debt even faster with Chipper Round-Ups and Chipper Rewards features. For more information, please visit chipper.app. Contact Details Joe LoBello Joe@LoBelloCommunications.com Company Website https://www.chipper.app/

October 11, 2023 10:00 AM Eastern Daylight Time

Over-the-Counter Hearing Aids are Breaking the Hearing Barrier and Revolutionizing Accessibility

YourUpdateTV

October marks the beginning of Audiology Awareness Month, a crucial period to highlight the importance of hearing health. Recently, Shannon Pope, Head of Diversity & Sustainability at Sony Electronics, conducted a satellite media tour to help raise awareness about hearing health and to highlight the latest advancements in hearing solutions and over-the-counter hearing aids. A video accompanying this announcement is available at: https://youtu.be/auiXuwy0Olo According to the U.S. Centers for Disease Control and Prevention, about 1 in 4 U.S. adults ages 20 to 69 who report excellent to good hearing already shows signs of hearing loss due to noise overexposure. Even though hearing loss is widespread, for many people, hearing health isn’t a consideration until they find they have noticeable hearing loss, such as missing part of a conversation. Sony’s Over-the-Counter Hearing Aids were created for the purpose of breaking down current barriers faced by those with hearing loss and provide an easy, do-it-yourself hearing solution for adults 18 and older with signs of mild to moderate hearing loss all without a doctor’s prescription. To learn more about your hearing, and how you could benefit from over-the-counter hearing aids, try this online at home hearing evaluation: electronics.sony.com/hearingtest. iv The CRE-C10 and the CRE-E10 self-fitting over-the-counter hearing aids were designed with the understanding that one size does not fit all, and that people deserve options that best fit their unique needs, situations, and lives. Utilizing the Sony Hearing Control app, users can set up and customize the devices. The CRE-C10 and CRE-E10 intuitively adapt to each user’s speech and surroundings, blending the latest technology with comfort to meet each individual’s hearing goals. i Created for daily use each device features an easy-to-navigate app interface with customizable options for the wearer’s specific hearing needs and preferences. Sony’s two models provide more choice when it comes to the look and capabilities of high-end hearing devices. i As one of the smallest over-the-counter hearing aids on the market, the CRE-C10 has a sleek, discreet design that delivers exceptional sound quality, yet is virtually invisible when worn and has a long battery life of up to 70 hours of continuous use. ii The CRE-E10 has an earbud-like design combining excellent sound quality and comfort, and offers the wearer both confidence and convenience. In addition, CRE-E10 has a rechargeable battery for wireless charging that delivers up to 26 hours of continuous use ii and is also Bluetooth compatible letting the user easily connect to streaming audio or music (iOS only). iii Regardless of which device the user selects, both models deliver outstanding automatic noise reduction and speech in noise features, for better understanding in challenging listening environments like restaurants. The user also has the ability to adjust and customize both volume and sound quality in the moment to ensure the best personalized listening experience in a variety of settings. As Sony works to fill the world with emotion, through the power of creativity and technology, these hearing devices hope to help to destigmatize the wearing of hearing aids and make the conversation more accessible while offering a premium over-the-counter hearing experience at a more affordable price point than current prescription devices. The Sony CRE-E10 and CRE-C10 i over-the-counter hearing aids are available directly from Sony and through third-party retailers including Amazon, Best Buy, and select hearing-care professionals. Now through Oct. 29, the CRE-C10 model is $100 off. Take Sony’s online hearing evaluation to find out if Sony’s over-the-counter hearing aids may be right for you. Go to electronics.sony.com/hearingtest. iv About Shannon Pope Shannon Pope is the Head of Diversity & Sustainability at Sony Electronics North America. She oversees Diversity, Equity, Inclusion & Belonging (DEI&B), which includes talent acquisition and the employee experience. In her role, Shannon is responsible for ensuring DEI&B is reflected at every stage in the employee journey. In addition, she works closely with leaders of our Accessibility and Environmental Impact pillars to support Sony’s global corporate social responsibility goals. About Sony Electronics Inc. Sony Electronics is a subsidiary of Sony Corporation of America and an affiliate of Sony Group Corporation, one of the most comprehensive entertainment companies in the world, with a portfolio that encompasses electronics, music, motion pictures, mobile, gaming, robotics and financial services. Headquartered in San Diego, California, Sony Electronics is a leader in electronics for the consumer and professional markets. Operations include research and development, engineering, sales, marketing, distribution and customer service. Sony Electronics creates products that innovate and inspire generations, such as the award-winning Alpha Interchangeable Lens Cameras and revolutionary high-resolution audio products. Sony is also a leading manufacturer of end-to-end solutions from 4K professional broadcast and A/V equipment to industry leading 4K and 8K Ultra HD TVs. Visit http://www.sony.com/news. for more information. i Sony | Hearing control app – Use app on smartphone to personalize settings. Download app at Google Play and the App Store at the time of the launch. Network services, content, operating system and software subject to terms and conditions and may be changed, interrupted or discontinued at any time and may require registration. ii Actual performance varies based on settings, environmental conditions, and usage. Batteries are consumable products and their capacity degrades over time as they age. Sony does not guarantee the life span of the battery. iii Interoperability and compatibility among Bluetooth® devices vary. iv This is not a diagnostic hearing test or medical assessment. It is designed to give you general information about your hearing. Contact Details YourUpdateTV +1 212-736-2727 yourupdatetv@gmail.com

October 10, 2023 01:37 PM Eastern Daylight Time

Video

Substrate Artificial Intelligence "in the right place" after completing Aquis listing

Substrate Artificial Intelligence

Substrate Artificial Intelligence (OTCQB:SUIAF) Chairman Lorenzo Serratosa & CEO Ivan Garcia visit the Proactive London studio to speak with Thomas Warner after the Spanish company successfully completed its listing on the Aquis exchange. Garcia and Serratosa expressed their enthusiasm for the move, saying that London's thriving AI ecosystem makes it a magnet for both retail and institutional investors. Garcia emphasises the company's growth strategy, which includes acquiring UK-based businesses and leveraging their existing technologies. Serratosa reveals that Substrate AI is also eyeing potential acquisitions in South America, recognising the region's rich pool of technical talent. On the R&D front, Garcia says the company is developing a cutting-edge technology which automates tasks using virtual assistants. This technology allows virtual assistants to communicate and collaborate, with humans retaining oversight. Serratosa also underscores the company's commitment to harnessing AI for fostering sustainability and driving economic efficiencies. Contact Details Proactive UK Ltd +44 20 7989 0813 uk@proactiveinvestors.com

October 10, 2023 10:57 AM Eastern Daylight Time

Video

Global Connectivity looking to pass 350,000 UK homes within the next year

Global Connectivity PLC

Global Connectivity PLC (AQSE:GCON) Executive Chairman Keith Harris speaks to Thomas Warner from Proactive about the strides the business is making in bringing high-speed internet to the UK's rural communities. Founded three years ago as Rural Broadband Solutions PLC, GCON aims to narrow the digital divide between metropolitan and rural regions. Harris highlighted that 80% of the UK is designated as rural, housing 20% of the population. He says that while major firms focus on metropolitan areas, Global Connectivity instead zeroes in on rural communities. The company recently partnered with US-based Tiger Infrastructure Partners Fund III LP, which acquired 85% of Global Connectivity for a £75 million investment. Additionally, a merger with Macquarie and another infrastructure fund has positioned the resulting entity Voneus as the UK's largest rural broadband player, with plans to invest £250 million and reach 350,000 homes within the next year. Harris concludes by saying that he anticipates significant sector consolidation by early 2025. Contact Details Proactive UK Ltd Proactive UK Ltd +44 20 7989 0813 uk@proactiveinvestors.com

October 10, 2023 09:28 AM Eastern Daylight Time

Video

Shaquille O’Neal Debuts “Shaq’s Fantasy Lab” on Las Vegas Strip

Fantasy Lab

NBA Hall of Famer and internet beloved Shaquille O'Neal, also known as "Shaq", and Fantasy Lab Las Vegas officially debut “Shaq’s Fantasy Lab” to the public. The entertainment venue and basketball legend announced their partnership on September 18th, appointing O’Neal with the new title of Chief Fantasy Officer “CFO” at Fantasy Lab in Las Vegas. Now locals and incoming travelers can experience Shaq’s Fantasy Lab for themselves. This partnership brings together the limitless world of immersive experiences and the unparalleled charisma of Shaq. “ Fantasy Lab quickly became one of my favorite places to visit when I’m in Las Vegas, so I was excited when the opportunity to get involved presented itself. I’ve loved working with Fantasy Lab’s innovative minds, and can’t wait for everyone to see what we’re doing with the space,” says Shaquille O’Neal. Located at Fashion Show Las Vegas shopping mall, Fantasy Lab is a one-of-a-kind ticketed immersive experience that all ages can enjoy as well as a collection of thoughts, dreams, and emotions brought to life by original technologies that blur the line between science and fiction. A collection of love, fear, hope, heartbreak, and beauty scattered across multiple rooms Enlightenment, Insomnia, Kaleidoscope, Nightmare, Circus, Labyrinth, Stars), each with its own story to tell. “ In both our Mexico City and Las Vegas venues, our goal is to make our visitors leave Fantasy Lab feeling more uplifted than when they walked in. Partnering with Shaq has been the alignment we’ve been searching for due to his genuine enthusiasm for bringing fun into everything he does. Apart from a legendary NBA career, Shaq has been known for his positive and light-hearted character and attitude in everything he does and we know together we can leave a positive mark on our Vegas visitors,” shares Ricardo Franco, co-owner and co-founder of Fantasy Lab. On top of revamping the seven experiential rooms at Fantasy Lab to fit Shaq’s fantasies and larger-than-life personality, Shaq’s Fantasy Lab will also have a full bar and kitchen. Visitors will be able to choose from 2 different experiences, Time to Dream and Midnight Dreams. While visitors can expect the same immersive audio-visual experience with both, Midnight Dreams takes place Wednesday through Sunday from 8 p.m. to close and is designed for the 21 and over crowd in Vegas. It’s a free-roaming experience where guests can explore the seven rooms at their own pace, each with different popular music and original visuals. Guests are also welcome to savor a drink as they roam and absorb the atmosphere. Time to Dream is every day until 8 p.m. and is a family-friendly experience designed to be fun for people of all ages. Guests spend about 10 minutes in each room to fully soak up the experience. Alcohol is not permitted during the day for the Time to Dream experience. For additional information visit shaqsfantasylab.com. To purchase tickets visit Time to Dream and Midnight Dreams. Fantasy Lab LV can also be found on: Facebook and Instagram. About Fantasy Lab Fantasy Lab is an immersive experience, originally in Mexico City and expanded into Las Vegas, that is a collection of thoughts, dreams, and emotions brought to life by original technologies that blur the line between science and fiction. A collection of love, fear, hope, heartbreak, and beauty scattered across multiple rooms, each with its own story to tell. As pioneers of immersive experiences, Fantasy Lab believes in a world where technology provides hope and connection, not disenchantment and isolation, and they are doing their part to make it a reality. Contact Details Eleven11 Media Relations Juliana Martins +1 725-200-3701 juliana@eleven11mediarelations.com Company Website https://fantasylablv.com/

October 10, 2023 09:04 AM Eastern Daylight Time

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SuperOps.ai raises Series B funding of $12.4m as customer numbers rally and launches new advanced network monitoring tool

SuperOps.ai

SuperOps.ai, the AI-powered IT management SaaS platform, announced today that it has raised $12.4 million in Series B funding, bringing total funds raised to date to $29.4 million. The funding round was led by Addition and March Capital, with participation from Matrix Partners. SuperOps.ai is a unified platform that helps transform Managed Service Providers (MSPs) into highly effective and profitable businesses that can successfully meet the changing demands of the future. As a one-of-its-kind cloud native, SuperOps.ai simplifies the IT management process and workflow of MSPs on a single, unified platform. It enables them to move away from fragmented tools by bringing together the capabilities of remote monitoring and management of client assets with professional services automation functionalities including service desk, cash flow management, reporting, client management and more. Over the last 12 months, customer numbers at SuperOps.ai increased 300%. Today, SuperOps.ai launched advanced Network Monitoring capabilities as part of the unified platform to further expand its offering to MSPs. Now, MSPs will be able to include Network Monitoring as a service without having to onboard yet another tool. For early access of the new advanced Network Monitoring functionality, interest can be registered here. “The IT support landscape has been evolving rapidly and MSPs need to keep up to navigate this fast-changing world. Traditionally, MSPs relied on a mix of tools that resulted in high costs and lack of visibility and efficiency. Now, with SuperOps.ai, they can move from outdated point products to a unified platform that is built specifically with their needs in mind,” said Arvind Parthiban, Co-founder and CEO of SuperOps.ai. “I am excited about the launch of advanced network monitoring as part of our unified SuperOps.ai platform, so MSPs can offer more services to their clients without adding on more tools. This is in keeping with our promise to MSPs that we will always listen to them, co-build with them, be transparent, provide them with first class support, not tie them down with contracts, and help them grow. Our goal is to keep developing our platform further so that it can keep supporting MSP ambitions as they take on increasingly complex IT challenges.” The $280-billion MSP industry is dominated by small and medium-sized businesses, which have struggled with tools that have not seen any innovation for years. SuperOps.ai has changed this status quo. With the proceeds of the fund raise, SuperOps.ai plans to increase its investments in further enhancing its AI capabilities. SuperOps.ai’s AI framework is advancing into a predictive intelligence layer that will not only help MSPs improve their efficiency but also move from solving client issues to pre-empting them, thus saving precious technician time and improving the quality of support. SuperOps.ai is also scaling partnerships with vendors in areas including cybersecurity, payments and data backup to ensure MSPs have 360-degree technology support. The company will also be investing in community-led initiatives aimed at helping MSPs in areas beyond technology. “SuperOps.ai is revolutionizing how MSPs run and grow their operations and is ushering them into the future,” said Todd Arfman of Addition. “We are excited to continue supporting the SuperOps.ai team as they help transform MSP businesses with their powerful, AI-native, easy-to-use platform.” “We are excited to partner with Arvind and the team at SuperOps as they empower the MSP market with their secure, cloud & AI native platform for PSA, RMM, IT documentation, project management, and network management. The SuperOps team has strong domain experience and a customer-first approach, and we believe they are well-positioned to drive innovation in the underserved MSP market,” said Ravi Rajamony, Vice President at March Capital. While SuperOps.ai supports MSPs globally, it is committed to deepening its investments and on-ground presence in the U.S. and appointed Juan Fernandez as Channel Chief earlier this month. In this role, Mr. Fernandez will spearhead SuperOps.ai’s efforts to build more value for MSPs. Fernandez is an experienced MSP industry leader, who built an MSP business worth $20 million in six years, before selling it. Co-author of the highly popular “The MSP Handbook”, Fernandez is also a member of the Comptia North American Executive Council. About SuperOps SuperOps.ai is a unified PSA-RMM platform powered by AI and intelligent automation, built for fast-growing MSPs. The company was founded in 2020 by serial entrepreneur Arvind Parthiban and Jayakumar Karumbasalam, who have a combined experience of over 35 years in the IT industry. CEO Arvind previously co-founded the leading website optimizFation software, Zarget, which he sold in 2017. With a deep commitment to innovation and a focus on customer success, SuperOps.ai equips MSPs with the tools they need to streamline operations, enhance service delivery, and grow their businesses.For more information please visit https://superops.ai/ About March Capital March Capital is a top-tier venture growth firm headquartered in Santa Monica, California and investing globally since 2014. March identifies entrepreneurs with a provocative vision to lead the future and later-stage companies poised for growth, then dares to go all in by leading rounds with deep conviction and concentration risk. With $1.65B+ in capital over 4 funds and across 25+ market-leading technology companies, March accelerates the digital transformation of cloud-based software, automation, AI & IT infrastructure. Our vision is to create a best-in-class technology investment platform by combining intense sector focus, patience, access to a global leadership network (including founding The Montgomery Summit), and high-impact portfolio engagement to inspire & accelerate extraordinary companies. For more information, please visit https://marchcp.com/ Contact Details SuperOps Radhika Nair radhika.nair@superops.ai Company Website https://superops.ai/

October 10, 2023 09:00 AM Eastern Daylight Time

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Ryan Jaime Joins Enerflo as VP of Business Development to Help Grow Partnerships and Integrations

Enerflo

With a combined 17 years of experience in the home improvement and solar industries, Ryan Jaime joins Enerflo as Vice President of Business Development, with the goal of growing Enerflo’s partnerships and integrations. Ryan brings his vast network of industry relationships and love of people with him to expand Enerflo’s reach and connections. Ryan Jaime started his career focused primarily on smart home and energy management until about 3 years ago, when the convergence of smart home, energy management and solar drew him deeper into the solar industry. Most recently, Ryan was the Senior Director over the Smart Solar Dealer program at Vivint. Prior to that, Ryan was chosen by Richard Perry, President & CEO of Ackerman Security at the time, to be President of Prodigy, the Dealer Program for Ackerman Security. During Ryan’s tenure, Prodigy experienced 18 months of explosive growth with a talented team that he had the opportunity to assemble. Now, Ryan is excited to bring his experience and passion for people, solar and tech to Enerflo to help expand Enerflo’s partner and integrations network -- and ultimately grow market share. “From the first time I met Jaime, I knew I wanted to work with him. I have never met anyone as well-connected and humble as Jaime. He’s the perfect addition to the Enerflo team,” said Enerflo Co-Founder, Spencer Oberan. “I am really excited to join the Enerflo team,” said Jaime. He continued, “The Co-Founders are dedicated to building a world-class solar platform, and I think Enerflo is uniquely positioned for success.” Since its inception, Enerflo was purpose-built as an open API software platform for residential solar installers, EPCs, sales dealers and hybrid orgs in order to integrate with the hundreds of other software tools those businesses already use versus forcing them to use a closed ecosystem solution with limited functionality and flexibility. This open platform approach gives residential solar businesses the most flexibility in custom configuring an instance of Enerflo that best supports and optimizes their business processes. Because of Enerflo’s open platform approach, business development is a critical cornerstone of Enerflo’s ability to connect and integrate with a wide variety of companies that serve the solar industry, such as software and tools for sales enablement, PV system design and plan sets, financing, cash payments, TPO and solar lease, CRM and many more. About Enerflo Enerflo is the only Lead to PTO, open API Solar Platform: Cutting soft costs and project duration through tech consolidation, data centralization and process efficiencies. Purpose-built for Residential Solar Installers, EPCs and Sales Dealers, Enerflo helps these organizations deploy more solar and related services through sales and business process automation. Installers rely on multiple tools from lead to install; Enerflo connects them with native platform features into one, cohesive sales and install platform. Enerflo is the backbone of some of the top solar providers, powering billions of dollars in revenue, and can be relied on to deliver one connected flow from lead to PTO. Learn more at enerflo.com. Contact Details Enerflo Rebecca Taylor +1 760-214-5549 marketing@enerflo.io Company Website https://enerflo.com/

October 10, 2023 06:00 AM Pacific Daylight Time

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